Hotel Walhalla♡

One of my worst stays in hotels

2.0

Our stay was extremely disappointing and unfortunately one of the worst hotel experiences we’ve had. The room had no air conditioning. We reported the issue on the first night and were assured it would be fixed. The second night nothing had changed. On the third night we were moved to another room one floor above, but that room also had no working AC. The staff apologized but told us there was nothing they could do. The only way to cool the room was to open the window, which turned out to be directly above the bus and train station. The noise was unbearable. People were yelling and laughing outside until around 4:00 AM, and then at 5:30 AM the supply trucks arrived, making even more noise. We barely slept during our stay. Overall, the lack of air conditioning and the constant noise made the stay very uncomfortable. This issue should have been addressed properly, and guests should not be placed in rooms with these conditions.

Nice hotel to stay

10.0

Hotel Location (Near St. Gallen Station) and Environment is very nice. Staff is cooperative and hygiene is well maintained. Room was clean and neat. Just to mention to make available drinking water in the room.

Very pleasant experience!

10.0

We were upgraded on arrival. The room was spacious and comfortable, with excellent noise-blocking windows — you can barely hear the street despite the central location. Well maintained and practical for a short stay. Thank you to the staff for the hospitality!

Okay for a one-off stay

6.0

The hotel has a very convenient location near the train station and the bus terminal, which is definitely a plus. Unfortunately, there were several drawbacks. The quality of housekeeping was disappointing. After the first cleaning, the room actually looked worse than before. The shower mat was crumpled, and there was a noticeable amount of used, dirty paper left in the toilet, as if something had been wiped and not flushed properly. Overall, there was no feeling of cleanliness. Another downside was the lack of basic toiletries such as a shower cap or cotton pads. Without a shower cap, it was practically impossible to use the shower properly. The bathroom has only a rainfall (tropical) shower, so it is not possible to rinse quickly without getting your hair wet. When switching to the handheld shower, hot water was dripping from above at the same time, which made showering very uncomfortable. There were also no bathrobes or slippers, and the floor was very cold. In general, the room felt cold even though the heating was set to the maximum, and stepping out of the shower was quite uncomfortable. The breakfast was rather limited, although it was tasty and sufficient to avoid feeling hungry. The staff did not feel particularly welcoming. Overall, I don’t think I would choose to stay at this hotel again.

Great stay

10.0

Comfortable beds and spacious rooms. Good conditioner in the shower! Breakfast was amazing with lots of choices. I recommend the steamed milk with cocoa mix!

Very nice hotel to base your day trips

10.0

Very nice hotel located close to transportation. We had parking located across the street in a parking garage that was spotless and easy in/out. Or room was fantastic, a spacious corner room with a great view. The bar was nice to have a few drinks and relax a bit. The breakfast looked like it would be nice, but the breakfast bar was crammed packed with limited space, so we just skipped it and stopped at a place to eat on our day trip. Overall a great experience.