Standard Double Room Single Use
Sleeps 1 · 28 m² · 2× Twin bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Private bathroom
- Free WiFi
Gran Hotel Lakua
★★★★★ Tarragona, 8, Vitoria-Gasteiz, ES
8.4 guest rating· 1445 reviews
The five stars
Gran Hotel Lakua holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Fitness facilities, Fitness center, Room service, Sauna and Spa/wellness center.
Guests score it 8.4/10 across 1445 reviews.
About this hotel
Luxurious Rooms with Unique Furniture and Amenities
The Gran Hotel Lakua offers rooms with specially made furniture, interactive TVs, and a pillow menu for ultimate comfort. The bathrooms are stocked with a variety of toiletries, ensuring a pleasant stay.
Relaxing Spa Experience
Indulge in a rejuvenating spa session at the onsite spa, featuring a hot tub, dry sauna, and thermal loungers. Perfect for unwinding after a long day of travel or business meetings.
Delightful Dining Options and Convenience
Savor traditional Basque cuisine with a modern twist at the hotel's restaurant, or enjoy cocktails at the piano bar. For quick bites, the cafeteria offers snacks and light lunches. With shopping centers nearby and easy access to Vitoria city center, the hotel provides both luxury and convenience for your stay.
Book your stay at Gran Hotel Lakua for a memorable and relaxing experience.
Rooms & rates
Superior Double Room Single Use
Sleeps 2 · 32 m² · Twin bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Free WiFi
- Safety deposit box
Single Room
Sleeps 1 · 22 m² · Twin bed
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Safety deposit box
Twin Room
Sleeps 2 · 28 m² · 2× Twin bed
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Safety deposit box
Junior Suite
Sleeps 2 · 37 m² · Queen bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Minibar
One-Bedroom Apartment
Sleeps 3 · 55 m² · 2× Twin bed
- Desk
- Air conditioning
- Private bathroom
- Kitchen
- Minibar
Superior Double Room
Sleeps 2 · 32 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Minibar
Twin Room with Sofa Bed
Sleeps 3 · 32 m² · 2× Twin bed, Sofa bed
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Safety deposit box
Twin Room (1 Adult)
Sleeps 1 · 28 m² · 2× Twin bed
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Safety deposit box
Amenities
- Free WiFi
- Fitness/spa locker rooms
- Spa/wellness center
- Sauna
- Fitness facilities
- Accessible parking
- Private parking
- Restaurant
- Bar
- Screens / Barriers between staff and guests for safety
- Air conditioning
- 24-hour front desk
- Tour desk
- Business center
Show all 52 amenities
- Room service
- Non-smoking rooms
- Family rooms
- Broadcast Live sport events
- Car hire
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Invoice provided
- Ironing service
- Key access
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Massage services
- Meeting/banquet facilities
- Physical distancing in dining areas
- Physical distancing rules followed
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared stationery like menus, pens are removed
- Special diet menus - on request
- Staff adhere to local safety protocols
- Thermometers for guests provided by property
- Visual aids: Braille
- Walking tours
- Wheelchair accessible
Location
Tarragona, 8, Vitoria-Gasteiz, ES
- Check-in
- from 01:00 PM to 11:30 PM
- Check-out
- until 12:00 PM
What guests say8.41445 reviews
+ Comfortable rooms+ Friendly and attentive staff+ Good breakfast variety− Cleanliness issues in dining area− Location is far from the city center− Limited amenities like coffee in rooms
Cleanliness7.8
Service9.3
Location7.3
Room Quality8.8
Amenities8.3
Value for Money8.8
Guest review
10.0La sérénité et le professionnalisme bienveillant de l équipe
− Le côté un peu vide de l hôtel à ce moment
Avoid at all costs - a shoddy 2 star hotel
2.0This hotel is so far from a 5 star its difficult to know where to start. Reception staff were friendly and helpful but that was the end of it. Location is so far out of town, sitting on a dual carriageway - it feels more like an airport hotel. This would not be so much of an issue if there wasn't a chronic lack of taxi's in the town - the reception staff admitted it was an issue. Rooms are very dated and run down, bedding was clean but beds very uncomfortable. When it comes to catering, the cafe staff just stand and look at you when you go in to stand at the counter and are none too friendly. Dinner on the night we were there was a special put on for the Iron Man event being held the next day. It was like Faulty Towers, half an hour between courses, very limited menu with not a vegetable to be seen - like a very poor canteen, only 2 members of staff working who looked like they were about to have a nervous breakdown. I tried 24 hour room service the next evening to initially be told all that was available was pizza, they then said i could have anything on the menu as they did actually have someone to cook, food was acceptable but the glass of red wine undrinkable. Two mornings in a row I had no lighting in my room and as the bathroom had no windows I had to get ready by the torch on my phone - I reported this as soon as it happened but clearly no fix - all I got on the second morning when I was checking out was 'oh sorry about that'. I had to rely on the hotel I was moving to in San Sebatian to arrange a transfer taxi for me as it appeared impossible from this hotel.
− There is nothing good about this hotel.
Paz
9.0Ubicación y silencio
− Está envejeciendo . Lo conozco hace 20 años
Hotels of Earth · questions
- Is Gran Hotel Lakua really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
License number: HVI-00382Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
›Internet
WiFi is available in all areas and is free of charge.
›Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
›Pets
Pets are not allowed.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
›Parking
Private parking is possible on site (reservation is not needed) and costs EUR 14 per day.