A Small Hotel♡

Watch out: it’s a scam!

2.0

DON’T GO HERE! They didn’t send the promised acces code and the phone numbers they provided ‘in case you have troubles entering’ were either not in use or connected to a person who has nothing to do with the hotel. At the last moment we had to book an other hotel.

What an awesome place to stay in the middle of the city

10.0

We were so lucky to reserve a room on a Saturday since the rest of the place was full. Our room was very very cozy. The Wi-Fi was so super fast that we were able to stream videos but we didn’t need to because they were free DVDs in the room to watch. The service of the odor what is the best since he was there to even check us in.

10/10! Super comfy, XXL rooms

10.0

Best hotel room I’ve been in my life, not kidding. When I saw the small front door to the hotel on my arrival, I started panicking and I thought: “This room’s gonna suck”. I have never been more wrong in my entire existence. When I opened the door to my room (called “Tex Two”) I couldn’t believe my eyes: it was huge! And tex-style decorated :) The bed is large, and there’s a large couch too. Private bathroom and private balcony (that is just ideal for anything: reading, making phone calls...). There’s a tv with a selection of DVDs, music player, hairdyer, coffee machine, cups and plates (real ones, not that paper stuff). On top of that, it’s in a supercool position, in a street full of bars and pubs and people, but it’s actually quiet! I slept like a baby :)

I quit

2.0

Reserved two night with my wife during a conference. Immediately quit and cancelled because of the lack of cleanliness and the climbing stairs to reach the room Obviously no money return A shameful situation One single mug cup (room for two) two unpaired glasses, bed undone, harmchair broken and a smelly atmosphere

Stressful, because unpredictable

4.0

I haven't reviewed anything for quite a long time, but I thought I should write a review of this property because it is quite unusual, and I think it's only fair for people to know before they come here that it's not a conventional hotel. I stayed here for the better part of a week while attending a conference in Rotterdam. Personally, I didn't really mind that it was somewhat shabby and that there are steep stairs and no elevator, although I'm sure some people would not be happy about this. (The fact that one of the windows in my room was broken and wouldn't shut properly meant that I got quite a few mosquito bites while I was asleep, however, so I'll admit that was not ideal.) What I did really mind while staying in the hotel for so long was how unpredictable the situation was on any given day. The first day I stayed here I had no problem using the electronic code I had been sent to open the street door and my hotel room door. But from the second day on, the code no longer worked for the street door. When I called the hotel answering service (because there is no front desk, and no one at all on site to help guests) I was given a number code that worked to open the street door, which solved that problem. But for the rest of my stay I had the niggling worry in the back of my mind: What happens if I can't open my hotel room door? I was travelling with a colleague, and in fact this exact thing happened to her after we had been staying in the hotel for a few days: one day her code no longer worked to open her hotel room. If I hadn't been with her, with access to my room, she would have been left at the street door with no way into the hotel, since the answering service didn't immediately pick up her call. My friend eventually got a new code sent to her phone by the man on the other end, after she convinced him that in fact she had paid to stay in the hotel that night, and she was again able to get into her room. But this kind of thing is no fun at the end of a long day. Beyond its unpredictability, the other problem I had with the electronic code system is that I had to make sure my cell phone was charged, so that I always had battery power to pull up the electronic display, or battery power to telephone the answering service when the code didn't work. A final bit of unpredictability: the housekeeping service was unreliable. Some days a cleaner would come and empty the garbage, and other days no one came. So all in all, this hotel would have been okay for a night, but over time never knowing what would happen on any given day did become stressful.

Fraud: stay away!

2.0

There is no reception nor service at this "hotel". The manager hides behind an unreliable telephone operator who makes promises he can not keep. I was debited for a night, even though the telephonist confirmed the cancellation by phone within minutes of the booking. When I tried to contact the manager, he refused to pick up the phone, and refused to answer my emails. I heard afterwards that several people had been abused like me. This place is a fraud: stay away.