Marriott's Oceana Palms♡

Beautiful resort in a great location on Singer Island

8.0

So much to love about this resort but some of the guests leave alot to be desired. The resort itself is beautiful and in a prime location on Singer Island. We have been Marriott Vacation Club owners since 2004 but come on guests step it up. Rude guests leaving trash all over the place and literally bringing a huge cooler for 10+ people with a dispenser and parking it by pool all day is just downright rude. The resort guests made me feel like I was staying at 2 star hotel. Management needs to do a better job monitoring the pool area. Lots of positive though from: Clean rooms, great beach access with free beach chairs, plenty of resort activities, friendly staff, and the best parking in all of Marriott Beach Clubs. We have been back twice since March and hope to come back again soon.

Terrible service, terrible food, rude management

2.0

I will never come to this resort again. The food and service are absolutely terrible. The staff removed my things from chairs at the pool. This was marketed to me as a premiere resort. The only nice thing about this resort is the gym and locker room. The food was terrible. It's all convenient store frozen food cooked in microwaves and roller ovens yet they charge premium prices. The rooms were not clean, we found a hair in the coffee cup in the cupboard, and 2 empty granola bar wrappers on the floor in the bedroom. The beds are like sleeping on plywood The management staff and security staff were completely rude. There is a policy (not written anywhere and not communicated) about items left at pool chairs. I had to attend a 'presentation' in the morning so I placed my book and towel on a chair before I went to the meeting. The presentation that was supposed to be 60 mins ended up being 90 minutes. The security staff removed my things without telling me and then the manager told me the policy is if your items are on a chair for 45 mins they have the right to take them and put them in lost and found. No apology, just that's our policy. When I asked where is this policy documented there was no reply. I found out from other staff and guests that this is a frequent complaint by other guests. So if you come to this resort keep your things under lock and key, do not leave your pool chairs for more than 45 mins or apparently they have the right to remove your items. Not what i expect from a premier resort and the Marriott brand.

Palm Beach.

8.0

Absolutely love this resort. Great location and beautiful grounds. Ocean views are wonderful as well as the intercostal. Front desk is a little hit and miss but still good overall. Parking can be a little challenging but available. Definitely recommend, worth the visit.

Your home away home!!

10.0

Enjoy your next vacation at a 2 BR Oceanfront Villa that sleeps 8 with a full kitchen at Marriott Oceana Palms! They have everything in the kitchen to help cook a family meal. Every unit has a washer & dryer and a beautiful view! There are complimentary chaise loungers for the family & you can rent an umbrella when you are down at the beach. There are beach toys for your children to enjoy while playing in the sand. The staff is friendly and helpful! We keep coming back since 2013 because our 7 children enjoy Oceana Palms 🌴 compared to the other Marriott's. There are so many daily activities throughout the day. We really enjoy when CJ leads Aquafit because she makes the class so enjoyable. Our family enjoys Bingo or Trvia by the pool, tea time and Karoke by DJ Bill. I'm so appreciative of the wonderful staff-Andrea, Adam, Eduardo and Yari who work so hard to make sure every guest enjoys making memories with their family!

Nice location, rude staff!!

2.0

I am an ambassador with Marriott and have stayed 1800+ nights and this is only the 2nd hotel I will never return to. The cleaning staff is absolutely rude and unprofessional.

Love the beach not the unsunny pool

8.0

Great resort and people. Great job with chair extension. Really hate the sun covering the lap pool so early in the day