Redford Hotel♡

Hell on earth.

2.0

If you like mold and bad attitudes, a locker room coffee, this is your place. This could be the worst hotel I have ever stayed at and after leaving they charged me for the entire stay and could have cared less about my experience. Barbaric death chamber. Stay away.

Read before booking: an honest review from a reasonable person

4.0

We booked through capital one travel months ago. We are young adults and didn’t want to spend a lot so we weren’t expecting anything nice! We stayed 4 nights at the Redford hotel and it wasn’t what we expected. First, we arrived early and checked if we could do an early check in (we were NOT excepting to be able to, we knew what time check in was.) they let us know at the front desk we could check in early for a $60 fee, which we skipped. When we came back for actual check in, the front desk asked for a credit card (again, this is normal). However, they then let me know I was being charged $70 for booking through a 3rd party site. When I asked about it I got a very short explanation that this was a $17 fee per night for not booking with them directly. We had never been told about this and certainly got no emails or any indication of future fees when we booked. This felt like false advertisement and was really unfair. We were put in a room on the first floor, and one of the nights a group of bar patrons came into the building (it was unlocked and there was no attendant at the desk) and they were extremely loud. They then started joking about stealing stuff and then went downstairs. My partner couldn’t sleep because he was worried they may try to enter our room. Luckily when we told the desk the next day they moved us upstairs. If you’re wondering how we heard what they were saying it’s because the walls in the entire building are paper thin. You can hear every single thing from the halls, streets, and other rooms to an extent I’ve never experience before. The rooms are tiny but we expected that for NY. Just today when we were in the lobby a family came in asking to check in early and the front desk allowed them to with no fees. I’m mostly upset about the false advertisement and additional charges we were never told about. If you are going to book here, which I recommend you don’t, do yourself a favor and call beforehand to ensure they will not charge you anything upon arrival. The pros: the man at the front desk today that helped us check out was super nice. There is a coffee and water station downstairs. I would love if the Redford made this right with me and refunded me the additional charges that we were never told about. Redford, if that sounds like something you’d like to do please reach out.

Guest review

10.0

It was such an amazing stay. It was in a great location. Found our new favorite hotel to stay at in the city.

A good hotel in an excellent location at a reasonable price.

10.0

The Redford is a small hotel in a great location in the Lower East Side. We had a room at the rear which was quiet in a very noisy NY. The rooms are small but adequate though two people moving around the room takes some coordination. The wifi is super fast but the air con is noisy and could be an issue if you needed it at night ( we had it on in the day only to cool the room for sleeping). The staff are lovely and very helpful. The room was spotlessly clean with good towels and linen. The tea/coffee station and microwave in the basement works well and they have a great roof terrace with good views of the Workd trade center. All in all, a great hotel at a good price.

Guest review

6.0

People outside our room fought for over an hour and you could hear it all and when all other guests came back to their rooms you could hear all their conversations as if they were standing beside us in our room

Guest review

10.0

Stay was great and very accessible to everything.