Pingouinvillas♡

Guest review

4.0

Property was nice. Apartment was somewhat clean, but needed much more. Ants and insects throughout apartment. Apartment was bleak with amenities. Patio door did not lock properly, literally the lock was broken and door would not lock. Communicated with property manager, that my party would check-out at 11:00 am. Landlord and future renters came in the apartment, unannounced and surveyed the apartment about an hour and a half before departure time. When asked to leave, they did. Unfortunately, the future renters peered in windows and continued to knock on door to ask when departure would be. Also, when waiting for a the car service (before my departure time), future renters came on the property and only when the situation escalated did they leave. Property manager risked party's wellbeing by trying to flip the apartment quickly.

Below standard e pected

4.0

The apartment was very shabby and not overly clean. The tea towels were grubby, a lot of the light bulbs had blown and air con didn’t work. Kitchen very basic with a broken microwave.

A refaire

10.0

Agréable séjour

Not what we booked

2.0

I decided to book a 3 bedroom apartment at Pinguinvillasvfor a party of 5 of us through Expedia on the "pay later at the hotel" option where the terms and conditions on Expedia clearly state that payment will be settled at the hotel and that the charge will be made to my card. On arrival at Pinguinvillas, the owner drove us to a different block of apartments at a different address. The apartment he allocated to us was nothing like the apartment I booked. It was very bog standard, tacky and dated and much smaller with no balcony or terrace. I told the owner that the apartment he has allocated to us is not the same as the one I booked as advertised on Expedia and I explained that the one I booked should be much bigger and should have balconies in two of the bedrooms plus a terrace. His response was that he had given that apartment to somebody else and allocated us this one!!!The owner also said he would not accept a card payment for the apartment and insisted he only accepts cash! I explained that I could not pay by cash as the money to pay for the apartment was in my bank account due to Expedia stating on their website that the charge would be made to my card and that I only had enough cash with me for our holiday spending money. I also told him the apartment he had given us was not worth the price I was supposed to pay and that he had used false advertising on Expedia. He did offer to reduce the price for us but still insisted we paid in cash. Luckily, as I had selected t

Bad experience at Pinguoinvillas,Blue Bay, Mauriti

2.0

I booked a 35 square meter studio with sea view, a big terrace, free daily water, free local telephone calls, ceiling fan and a safe in the room. The room should be at address 94 A Daurades Road, Blue Bay, MRU, Mauritius. But nothing of these promises were fulfilled. I was showed a room on an other address with a room on the ground floor in a house on the backyard. There were no sea view at all, no safe, no terrace. No, nothing of what made me book this hotel. The stay was a very depressing experience. Say no to this lodging.

Guest review

4.0

Im afraid that the owner Sharif, of little crazy.He pick-up from the airport and we were settled in the neighboring private hous, not in Pingouinvillas.We had to pay in advance.Take the monay(cash) and he gone. The day prior to check-out, he brought the other guest, who stayed on the road...?