Hotels of Earth

Pepperclub Hotel

★★★★★ Cnr Loop and Pepper Street, Cape Town, Western Cape, 8001, Cape Town, ZA

8.6 guest rating· 177 reviews

The five stars

Pepperclub Hotel holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Full-service spa, Fitness facilities, Terrace, Sauna and Concierge service.

Guests score it 8.6/10 across 177 reviews.

About this hotel

Discover the ultimate getaway at Pepperclub Hotel, where comfort meets luxury in the vibrant heart of Cape Town.

Indulgent Spa Treatments

Pamper yourself at our tranquil spa, offering rejuvenating massages, body treatments, and refreshing facials designed to recharge your body and spirit.

Exquisite Dining Experience

Savor international cuisine at our COPA Restaurant, complete with a bar and lounge. Whether you choose to enjoy a meal in the restaurant or via our 24-hour room service, delightful culinary experiences await you.

Outstanding Facilities

Dive into our outdoor pool, unwind in the sauna, or stay active at our 24-hour fitness center. With complimentary shuttle services to nearby beaches and shopping venues, your adventure is just a ride away.

Elevate your stay and immerse yourself in luxury—book your escape at Pepperclub Hotel today!

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Rooms & rates

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Presidential Suite

Sleeps 6 · 3× King bed

  • Air conditioning
  • Furnished balcony or patio
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower

<p><strong>3 King Beds</strong></p><p>Furnished balcony/patio with mountain views</p><br/><p><b>Layout</b> - 3 bedrooms, living room, and dining area</p><p><b>Relax</b> - Private pool</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch Smart TV with premium channels</p><p><b>Food & Drink</b> - Kitchenette with refrigerator, coffee/tea maker, and electric kettle</p><p><b>Sleep</b> - Premium bedding, a pillow menu, turndown service, and bed sheets </p><p><b>Bathroom</b> - 3 bathrooms, bathrobes, and a separate bathtub and shower with a hydromassage showerhead</p><p><b>Practical</b> - Safe, phone, and iron/ironing board (on request); cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Need to Know</b> - No rollaway/extra beds available, toothbrush and toothpaste not available</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p>

Premier Suite

Sleeps 4 · 60 m² · 2× King bed

  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower

<p><strong>2 King Beds</strong></p><p>646-sq-foot room with mountain views </p><br/><p><b>Layout</b> - 2 bedrooms, living room, and dining area</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch Smart TV with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Premium bedding, a pillow menu, turndown service, and bed sheets </p><p><b>Bathroom</b> - 2 bathrooms, bathrobes, and a separate bathtub and shower with a hydromassage showerhead</p><p><b>Practical</b> - Laptop workspace, safe, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Need to Know</b> - No rollaway/extra beds available, toothbrush and toothpaste not available</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p>

Executive Double Room, 1 Bedroom

Sleeps 3 · 53 m² · King bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower

<p><strong>1 King Bed</strong></p><p>570-sq-foot room with mountain and city views </p><br/><p><b>Layout</b> - Dining area and sitting area</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch Smart TV with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Premium bedding, a pillow menu, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a separate bathtub and shower with a hydromassage showerhead</p><p><b>Practical</b> - Desk, safe, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Need to Know</b> - No rollaway/extra beds available, toothbrush and toothpaste not available</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p>

Executive Suite, 2 Bedrooms

Sleeps 4 · 60 m² · 2× King bed

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe
  • Private bathroom

<p><strong>2 King Beds</strong></p><p>646 sq feet </p><br/><p><b>Layout</b> - 2 bedrooms, living room, and dining area</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch Smart TV with premium channels</p><p><b>Food & Drink</b> - Kitchenette with coffee/tea maker and electric kettle</p><p><b>Sleep</b> - Premium bedding, a pillow menu, turndown service, and bed sheets </p><p><b>Bathroom</b> - 2 bathrooms, bathrobes, and a separate bathtub and shower with a hydromassage showerhead</p><p><b>Practical</b> - Laptop workspace, safe, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Need to Know</b> - No rollaway/extra beds available, toothbrush and toothpaste not available</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p>

Deluxe Studio, 1 King Bed

Sleeps 2 · 33 m² · King bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower

<p><strong>1 King Bed</strong></p><p>355-sq-foot room with city views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch Smart TV with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Premium bedding, a pillow menu, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a separate bathtub and shower with a hydromassage showerhead</p><p><b>Practical</b> - Desk, safe, and phone</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Wheelchair accessible</p><p><b>Need to Know</b> - Toothbrush and toothpaste not available</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p>

Superior Studio, 1 King Bed with Sofa bed

Sleeps 3 · 40 m² · King bed, Sofa bed

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe
  • Private bathroom

<p><strong>1 King Bed and 1 Twin Sofa Bed</strong></p><p>431 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch Smart TV with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Premium bedding, a pillow menu, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a separate bathtub and shower with a hydromassage showerhead</p><p><b>Practical</b> - Laptop workspace, safe, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Need to Know</b> - No rollaway/extra beds available, toothbrush and toothpaste not available</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p>

Deluxe Suite, 3 Bedrooms

Sleeps 6 · 130 m² · 3× King bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower

<p><strong>3 King Beds</strong></p><p>1399 sq feet </p><br/><p><b>Layout</b> - 3 bedrooms, living room, and dining area</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch Smart TV with premium channels</p><p><b>Food & Drink</b> - Kitchenette with coffee/tea maker and electric kettle</p><p><b>Sleep</b> - Premium bedding, a pillow menu, turndown service, and bed sheets </p><p><b>Bathroom</b> - 2 bathrooms, bathrobes, and a separate bathtub and shower with a hydromassage showerhead</p><p><b>Practical</b> - Desk, safe, and phone</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Need to Know</b> - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p>

Amenities

  • Free WiFi
  • Pool sun loungers
  • Wheelchair-accessible pool
  • Free newspapers in lobby
  • Full-service spa
  • Wheelchair-accessible spa
  • Sauna
  • 24-hour fitness facilities
  • Fitness facilities
  • Covered parking
  • Secured parking
  • Self parking (surcharge)
  • Snack bar/deli
  • Free beach shuttle
Show all 53 amenities
  • Golfing nearby
  • 24-hour front desk
  • Safe-deposit box at front desk
  • 24-hour business center
  • Accessible airport shuttle
  • No accessible airport shuttle
  • Airport transportation - pickup (surcharge)
  • Area shuttle (surcharge)
  • Banquet hall
  • Bicycle rentals nearby
  • Casino shuttle (surcharge)
  • Computer station
  • Concierge service
  • Conference center
  • Ecotours nearby
  • Free reception
  • Free shopping center shuttle
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Limo or town car service available
  • Luggage storage
  • Meeting rooms
  • Mountain biking nearby
  • Multilingual staff
  • Parasailing nearby
  • Porter/bellhop
  • Rock climbing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Smoke-free property
  • Surfing/bodyboarding nearby
  • Television in common areas
  • Terrace
  • Theme park shuttle (surcharge)
  • Tours/ticket assistance
  • Train station pickup (surcharge)
  • Wedding services
  • Wheelchair accessible

Location

© OpenStreetMap contributors

Cnr Loop and Pepper Street, Cape Town, Western Cape, 8001, Cape Town, ZA

Check-in
from 02:00 PM to anytime
Check-out
until 11:00 AM

What guests say8.6177 reviews

+ Great service+ Clean and comfy rooms+ Good location− Disappointing food quality− Poor staff interaction during dinner
Cleanliness8.2
Service8.8
Location8.7
Room Quality8.8
Amenities8.8
Value for Money8.7

Terrible service and shocking behavior

4.0

My stay at Pepperclub Hotel in Cape Town was, without exaggeration, one of the worst hotel experiences I have ever had. The biggest issue was with the front desk and overall handling of a simple airport transfer. When making my reservation through the hotel’s own website, I clearly selected and paid for an airport pickup. Shortly after, I received an email from the hotel asking whether I wanted to book a transfer. I replied explaining that it had already been arranged during the booking. To my surprise, their response completely ignored this and quoted me ZAR 950. I replied again, this time attaching proof of my reservation and insisting the service was already included. The real problem, however, happened at check-out. I was suddenly charged ZAR 1,900 for transfers—ZAR 950 each way. I immediately explained that I had only booked the arrival transfer and would not pay for a return I never requested. Even for the arrival transfer, although I eventually confirmed the ZAR 950 price, it should have already been charged at booking, which had been prepaid. What followed was completely unacceptable: a hotel security guard approached me, became aggressive, physically pushed me, and prevented me from leaving. This is absolutely shocking behavior for any hotel, let alone one that presents itself as upscale. In the end, I paid for the arrival transfer just to de-escalate the situation, but the guard remained hostile and refused to apologize. Beyond this major incident, there were several other negative points: - The airport transfer service itself is not worth it at all. It costs more than three times an Uber, the car was quite old, and the experience was chaotic—I had to walk around the airport with the driver and wait about 20 minutes while he sorted out parking payment. - The hotel décor is another issue. Regardless of personal taste, the excessive and over-the-top style creates a distinctly negative impression. - Some service details simply make no sense. Every day (sometimes more than once), housekeeping removed the shampoo and conditioner from the shower area, leaving them outside. This meant I constantly had to remember to bring them back before showering. - Breakfast is just average. It’s not bad, but there is absolutely nothing memorable or special about it. The only positive point I can highlight is the housekeeping staff. They were consistently polite, attentive, and did a great job keeping the room clean and organized. In conclusion, basic standards of courtesy and professionalism are clearly lacking at this hotel. Given the aggressive incident and poor management of a simple service, I would strongly not recommend staying here.

robertodX2867KA · 2026-04-01

Friendliness and Yumminess!

10.0

The team is very welcoming and attentive. The food is delicious, the rooms are comfortable, and the location is excellent.

lydie427 · MARCQ-EN-BAROEUL, LILLE, NORD, HAUTS-DE-FRANCE · 2026-03-25

Great stay

10.0

Had a lovely stay. Super efficient staff and very friendly. Will be using it as my default stay location for future stays in CT

SiphoMstallion · 2026-03-19

Very noisy

4.0

Staff and hotel were great but VERY noisy at night until 4am. Complained and the staff on reception didn’t care. Shuttle bus drivers, two were lovely but the third watching social media on his phone while driving.

lorrainefT4908AB · 2026-03-18

You are unlikely to get any sleep

4.0

The hotel has everything a great hotel should have, as well as very helpful staff. HOWEVER, it suffers a huge problem from the incredible noise from the bars and clubs at the corner of Pepper Street/Long Street. It starts at 10:00pm and booms through till 04:00am, every night! You will not get any sleep. Three of our group had to request room changes, which were honoured, BUT it made no difference. The booming music still kept us awake until around 04:30am, every single night. As much as it pains me, I’d say book somewhere else at least two blocks away from Long Street.

C9939FUchriss · SOLIHULL, WEST MIDLANDS, ENGLAND · 2026-03-18

Stay at Pepperclub Hotel

10.0

Stunning service from the hotel! We thoroughly enjoyed everything the hotel had to offer! Thank you for the brilliant stay

westrand2026 · JOHANNESBURG, GREATER JOHANNESBURG, GAUTENG · 2026-03-18

Hotels of Earth · questions

Is Pepperclub Hotel really a five-star hotel?
Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Parking height restrictions apply.

Contactless check-out is available.

›Pets

Pets not allowed

›Check-in & Check-out

Contactless check-out is available

›Parking

Parking height restrictions apply

›Accessibility

No elevators

›General

Professional property host/manager