Mandarin Oriental, Macau♡

Highly recommended.

10.0

Great location. Hv a mall and several casinos nearby. Easy to go to places. Great service. All staff are so nice. We’ve approached several days before arrival. Michelle Liew does take good care of us, arranging the transportation, checking-in and the entire stay perfectly. Highly recommended.

Am unforgettable stay

10.0

We had a wonderful stay at the Mandarin Oriental Macau. The hotel was beautiful and well maintained, their staff were amazing. They were very helpful, friendly, thoughtful, considerate and kind. They went out of their way to make our stay very comfortable and enjoyable. Thank you MO Macau!

Short and Sweet; One of the Best Mandarin Oriental Experiences I have ever had

10.0

We had a wonderful one-night stay at Mandarin Oriental Macau, and it exceeded our expectations. Short, but truly sweet. The hardware is elegantly classic without feeling dated. We were kindly upgraded to a Corner Room with stunning dual views — the beautiful harbour and Macau Tower on one side, and the glittering golden façade of the Grand Lisboa visible even from the bathroom on the other. The welcome amenities were generous, and the turndown gift sleep mist and eye mask were a lovely touch that genuinely helped us rest well. We also bought Heihei, the hotel’s adorable squirrel plush as a happy new addition to my growing Mandarin Oriental animal family, joining the panda, lion, and elephant. What truly elevated the stay, though, was the people. Four team members deserve a special mention: Forest at the front desk handled our check-in with great professionalism — efficient, attentive, and warm. A concierge in an orange suit went above and beyond when we asked how to get to MGM: he proactively offered to take us there in the hotel’s charming little orange buggy. What made it magical was the route — he drove us from the hotel entrance, through the interior passages of the property, and all the way into MGM. It was my first time experiencing anything like it, and he always welcomed us back with the warmest smile. At the pool, Steve was wonderfully warm and attentive — appearing quickly to top up our water, checking how the temperature of the soaking pool was, and making us feel genuinely looked after. The person I most want to thank, however, is Melvin at Vida Rica. Whether at breakfast or lunch, his service was simply impeccable. I’ve dined at Michelin-starred restaurants elsewhere with far heftier price tags but none had service as attentive, proactive, and genuinely warm as Melvin’s. The moment we showed the slightest hesitation, he would appear with exactly what we needed — proactively offering drinks, helping with the oysters, bringing a steak knife when he saw us struggling with dessert. His care was extraordinary. Without exception, this was the best dining service I have ever experienced. Out of the roughly ten Mandarin Oriental properties I’ve stayed at, this one is firmly top-notch. Refined, tranquil, and high in quality from start to finish. We will absolutely be back on our next visit to Macau.

Warm Hospitality, Amazing Cocktails, and Great Bar Snacks

10.0

I had a wonderful experience at the bar of Mandarin Oriental, Macau last night. The atmosphere was elegant and relaxing, making it a perfect place to unwind after a long day. A special thank you to Aubrey, Giann, Christine, and especially Juan for the warm hospitality and attentive service throughout the evening. Aubrey was incredibly welcoming and friendly, and made me feel genuinely cared for as a solo guest. Juan made one of the best Whiskey Sours I’ve had in a long time. The combination of egg white and bitters gave the cocktail a very smooth and balanced texture, and it was clear that a lot of care went into the drink. The bar snacks were also delicious and paired perfectly with the cocktails. I also highly recommend trying the house special cocktail, “Lucky 8” — definitely a must-try if you visit the bar. Everything was thoughtfully prepared and beautifully presented. Thank you again to the team for making my evening so enjoyable. I will definitely return the next time I’m in Macau.

Amazing service and elegant international breakfast spread. The Spa is also top notch and very spacious.

10.0

The Mandarin staff feels like a private Club from remembering your name and preferences to welcoming you upon arrival and ensuring a pleasant departure.

⭐⭐⭐⭐⭐ Outstanding Luxury Stay Highlighted by World-Class Breakfast Service from Kristin, Melvin, and Myla!

10.0

I just wrapped up an incredible stay at the Mandarin Oriental, Macau, and their food and beverage team completely stole the show!The breakfast buffet was amazing, featuring everything from fresh artisanal pastries to an excellent live egg station in a beautiful room flooded with natural light. A huge shoutout to Kristin, Melvin, and Myla from the F&B department—they were all absolutely fantastic. They were incredibly warm, welcoming, and always on top of keeping the food replenished, the coffee flowing, and the tables spotless.The rest of the hotel experience was just as great, with a super quick check-in and a room that was clean, quiet, and very comfortable.Whether breakfast is included in your rate or you pay the extra fee, the premium quality and outstanding service from this dining team completely justify it. I will definitely be back!