Home2 Suites by Hilton Fayetteville Fort Bragg

I’ll be back

9.0

Location and the outside area was great

− The mold in our shower

Lackluster at Best

4.0

We could only stay one night because the room was not it! We checked in and the room was nice and spacious. The TV had maybe 7 channels and was located at the front of the room—no where near the beds. Speaking of, our beds were barely made. The bathroom had no shower curtain or shower wall. We couldn’t even take a shower. We took our kids to the pool and there were no towels. The front desk attendant brings out one towel (there were 3 of us) and says “This is all I have. We’re doing laundry.” …ok. I understand things were light because staff had off for the 4th but if that’s the case,close for those days.

Disappointing Stay — Poor Cleanliness and Not Kid-Friendly

4.0

Although the hotel looks new, we were very disappointed with the overall cleanliness and facilities. The beds had stains and hair on them, and the bathroom washbasin was not properly cleaned either. There was no bath soap in the shower, so we had to use shampoo instead. To make it worse, many of the utensils were still sitting in the dishwasher and were not clean. We had to wash plates ourselves before using them. The bathroom doors were also extremely heavy, making them difficult to navigate, especially with kids. It did not feel very kid-friendly at all. The beds were also extremely soft, so I definitely would not recommend this place for anyone with back issues. For the amount of money we spent, this experience was really unacceptable and disappointing. I would not recommend this hotel unless the cleanliness, basic amenities, and overall guest comfort are seriously improved.

Our Fayetteville Stay

10.0

I loved the size of the room and the location of the hotel. The hotel is near a bunch of great options for the family to eat and It was near my kids favorite trampoline park Epic, if you're just passing through on a road trip and want your kids to get out and burn energy, Epic is the place to go.

− I wish we could have woke up in time to try their breakfast but that our fault as we went to bed late and didn't get up in time,

Guest review

7.0

− Door to the pool area was broke could not get in and the caucasian woman had a attitude when it was told to her also night before short African-American woman closed the pool at 8 instead of 10 and said she could stop anyone at any time disrespectful

You will be pleased

10.0

This was an awesome stay! The lobby and rooms were warm and inviting! The staff was friendly, helpful and courteous! Kaharie insured our stay was comfortable pleasing and relaxing. This was one of the best hotels we’ve stayed at!