Is SO/ Sofitel Mauritius really a five-star hotel?

Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

SO/ Sofitel Mauritius

★★★★★ Royal Road, Beau Champ, Bel Ombre, 61008, Bel Ombre, MU

8.8 guest rating· 103 reviews

The five stars

SO/ Sofitel Mauritius holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Full-service spa, Fitness facilities, Terrace and Concierge service.

Guests score it 8.8/10 across 103 reviews.

About this hotel

Discover a luxurious oasis at SO/ Sofitel Mauritius, where stunning ocean views and indulgent amenities await.

Relaxation Redefined

Pamper yourself at our full-service spa offering rejuvenating massages, refreshing body treatments, and invigorating facials. Refill your energy at the health club or take a dip in the shimmering outdoor pool.

Gourmet Dining Experience

Savor delicious seafood at La Plage or enjoy the convenience of 24-hour room service. Start your day with a sumptuous buffet breakfast, available weekdays and weekends.

Unmatched Comfort and Convenience

Our elegant accommodations feature memory foam beds, private furnished patios, and complimentary wired and wireless internet access. With amenities like valet parking and roundtrip airport shuttles, every detail is designed for your comfort.

Don’t miss out on this enchanting getaway—book your stay at SO/ Sofitel Mauritius today!

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Rooms & rates

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Family Villa, 1 King Bed, Private Pool, Beachfront (SO, Private Garden, Plunge pool)

Sleeps 5 · 110 m² · King bed

Desk
Laptop-friendly workspace
Air conditioning
Bathrobe
Private bathroom

1 King Bed1184-sq-foot room, furnished patio with beach views Layout - Bedroom and sitting areaRelax - Private poolInternet - Free WiFi and wired internet accessEntertainment - 42-inch LCD TV with premium channels, pay movies, iPod dockFood & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Memory foam bed, Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestSmoking And Non-SmokingConnecting/adjoining rooms can be requested, subject to availability

Suite, Multiple Beds, Terrace, Garden View (SO Suite -Sea Facing)

Sleeps 3 · 60 m² · King bed, Twin bed

Desk
Laptop-friendly workspace
Air conditioning
Bathrobe
Private bathroom

1 King Bed and 1 Twin Bed646-sq-foot room, patio with garden views Layout - Bedroom and sitting areaInternet - Free WiFi and wired internet accessEntertainment - 42-inch LCD TV with premium channels, pay movies, iPod dockFood & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Memory foam bed, Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestSmoking And Non-SmokingGuests who book this room type will not have free access to all property facilities Connecting/adjoining rooms can be requested, subject to availability

Villa, 2 Bedrooms, Private Pool, Beachfront (SO VIP, Living Room, Private Garden)

Sleeps 6 · 230 m² · King bed

Desk
Laptop-friendly workspace
Air conditioning
Bathrobe
Private bathroom

1 King Bed2476-sq-foot room, furnished patio with beach views Layout - 2 bedrooms, dining area, and sitting areaRelax - Private pool; in-room massage availableInternet - Free WiFi and wired internet accessEntertainment - 42-inch LCD TV with premium channels, pay movies, iPod dockFood & Drink - Kitchenette with refrigerator, stovetop, oven, and microwaveSleep - Memory foam bed, Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestSmoking And Non-SmokingConnecting/adjoining rooms can be requested, subject to availability

Suite, 1 King Bed, Terrace, Garden View (SO Suite, Sea facing)

Sleeps 3 · King bed

Desk
Laptop-friendly workspace
Air conditioning
Bathrobe
Private bathroom

1 King BedPatio with garden views Layout - Bedroom and sitting areaInternet - Free WiFi and wired internet accessEntertainment - 42-inch LCD TV with premium channels, pay movies, iPod dockFood & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Memory foam bed, Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestSmoking And Non-SmokingConnecting/adjoining rooms can be requested, subject to availability

Family Suite, 1 King Bed, Terrace, Garden View (SO Family - Sea facing)

Sleeps 4 · 60 m² · King bed

Desk
Laptop-friendly workspace
Air conditioning
Bathrobe
Private bathroom

1 King Bed645-sq-foot room, patio with garden views Layout - Bedroom and sitting areaInternet - Free WiFi and wired internet accessEntertainment - 42-inch LCD TV with premium channels, pay movies, iPod dockFood & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Memory foam bed, Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestSmoking And Non-SmokingConnecting/adjoining rooms can be requested, subject to availability

Villa, 1 King Bed, Private Pool, Beachfront (SO Beach, Private Garden,Plunge Pool)

Sleeps 3 · 100 m² · King bed

Desk
Laptop-friendly workspace
Air conditioning
Bathrobe
Private bathroom

1 King Bed1076-sq-foot room, furnished patio with beach views Layout - Bedroom and sitting areaRelax - Private poolInternet - Free WiFi and wired internet accessEntertainment - 42-inch LCD TV with premium channels, pay movies, iPod dockFood & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Memory foam bed, Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestSmoking And Non-SmokingConnecting/adjoining rooms can be requested, subject to availability

Amenities

Free WiFi
Pool sun loungers
Wheelchair-accessible pool
Full-service spa
Wheelchair-accessible spa
Fitness facilities
Free self parking
Free valet parking
Breakfast available (surcharge)
Vegetarian breakfast available
Snack bar/deli
Beach sun loungers
Beach towels
Beach umbrellas

Show all 85 amenities

Free beach cabanas
Golfing nearby
24-hour front desk
Safe-deposit box at front desk
Accessible airport shuttle
No accessible airport shuttle
Airport transportation - pickup (surcharge)
At least 80% of all lighting comes from LEDs
Biodegradable/compostable stirrers
Boat tours nearby
Casino nearby
Change of bed sheets (on request)
Change of towels (on request)
Children's games
Children's toys
Comprehensive food waste policy
Comprehensive recycling policy
Concierge service
Couples/private dining
Designated smoking area
Double-glazing on all windows
Eco-friendly cleaning products provided
Electric car charging station
Energy-saving switches
Express check-in
Express check-in/check-out
Express check-out
Garden
Gift shops or newsstand
Grey water recycling system
Guest education on local ecosystems and culture
Health club
Hiking/biking trails nearby
Housekeeping on request
Infant/toddler toys
Kayaking nearby
LED light bulbs
Library
Limo or town car service available
Locally-owned & organized tours & activities
Locally-sourced food on site (80% or more)
Luggage storage
Mountain climbing nearby
Multilingual staff
No single-use plastic stirrers
No single-use plastic straws
No single-use plastic water bottles
Organic food
Playground on site
Porter/bellhop
Proposal/romance packages available
Recycling
Reusable cups only
Safari nearby
Shopping on site
Showcase for local artists
Snorkeling on site
Supervised childcare/activities
Sustainability/community reinvestment (10% revenue or more)
Television in common areas
Tennis lessons on site
Terrace
Turkish bath/Hammam
Vegan menu options available
Vegetable garden
Vegetarian menu options available
Volleyball on site
Water-efficient showers only
Wedding services
Wheelchair accessible
Ziplining nearby

Location

Royal Road, Beau Champ, Bel Ombre, 61008, Bel Ombre, MU

Check-in: from 03:00 PM to 12:00 AM
Check-out: until 12:00 PM

What guests say8.8103 reviews

+ High expectations+ Location− Cleanliness issues− Poor service

Cleanliness7.0

Service8.0

Location9.8

Room Quality8.0

Amenities9.5

Value for Money10.0

Guest review
10.0
Super Hotel, Preisleistung top
Marco · 2025-10-07

Guest review
2.0
We were quite disappointed upon our arrival at SO Sofitel Bel Ombre. Although the official check-in time was 15:00, we were made to wait until 16:00 before being given access to our room. Bagage arrived after 17 15 and left with no battery as charger is in our luggage. To our dismay, when we finally entered the room, we discovered stained bed sheets and hair on the bed,an unacceptable level of cleanliness for a hotel of this calibre supposedly to be a 5 star hotel. The situation was further compounded by the fact that we had no internet connection and were forced to make multiple attempts to reach reception by phone. When someone eventually did answer, the staff member was dismissive and rude,a shocking first impression that set a negative tone for our stay. To add to our frustration, we found the minibar completely empty. Not even basic soft drinks were provided, despite our willingness to pay for them. This lack of attention to basic guest needs is truly surprising for a hotel under the Sofitel brand. We had expected a much higher standard in terms of cleanliness, efficiency, and hospitality. I sincerely hope serious steps will be taken to address these issues, both in service delivery and housekeeping standards. It’s unfortunate that such a poor experience upon arrival now risks being shared more widely, especially as we had chosen your hotel with high expectations. Traveller local and International. I travel on business.
Muhammad Jaleel Ud Deen · 2025-07-27

Guest review
8.0
Na
Dominic · 2025-07-13

Not for family, no pool, avg service
6.0
Good looking resort, poor pool, looks like a repurposed fountain rather than a pool to swim in. Some great staff and some very average, so service inconsistent. Best for couples who want to stay in a secluded part of the island with nothing happening in their resort.
Manik · 2025-04-09

Guest review
10.0
Service au top Les enfants sont roi Le personnel est exceptionnel
THIBAULT · 2025-04-08

Guest review
8.0
Une expérience en contraste… Très bel environnement végétal, agréable plage déserte, ambiance « à l écart du monde ». Magnifique et grande chambre / villa décorée par Kenzo. Superbe piscine d un design très original. L hôtel a été par contre manifestement « downgradé » par rapport à l origine. Les défauts sont multiples. Peu de personnel présent au petit déjeuner / dîner à notre arrivée. Après échange avec le responsable, la situation s est améliorée. Le soir le seul choix possible est le buffet. Il est bon, mais ne pas proposer une alternative est anormal. La carte « alimentaire » du bar n a aucun intérêt. Il n y a aucune ambiance au bar. Le service de cet hôtel n est globalement pas à la hauteur de ce que l on attend. Déchets laissés par des clients sur la plage. Vous êtes obligés de les signaler. Idem pour lampe qui clignote au spa, serviettes abandonnées au hammam ou gel main au hammam toujours vide. Un hammam sur 2 fonctionne : Il est soit trop chaud , soit trop froid : aucune réparation entreprise. Une expérience détestable au spa sur un massage de niveau « 0 ». Je découvre au final que la masseuse n est pas une masseuse de l hôtel. Elle ne connait rien aux massages. C est une faute. Je constate au global que l hôtel est négligé. Le management est absent (sauf à la restauration, manager bienveillant). On voit que cet hôtel, qui a besoin d une rénovation, est en fin de vie. Accor semble avoir réduit de manière drastique les coûts au détriment du Client
ERIC · 2025-03-30

Hotels of Earth · questions

Is SO/ Sofitel Mauritius really a five-star hotel?: Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

Pool access available from 7:00 AM to 6:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

›Pets

Pets not allowed

›Sustainability Certifications

Green Globe