Superior Twin Room
Sleeps 3 · Double bed, 2× Twin bed
- Desk
- Air conditioning
- Bathrobe
- Deep soaking bathtub
- Wheelchair-accessible bathroom vanity
Plaza Caldas da Imperatriz Resort & Spa
★★★★ Rodovia Princesa Leopoldina, 3355, São José, BR
8.6 guest rating· 264 reviews
About this hotel
Nature Retreat Amidst the Atlantic Forest
The Plaza Caldas da Imperatriz Resort & Spa offers a serene escape surrounded by the lush Atlantic Forest, providing a perfect setting for nature lovers.
Abundant Leisure and Wellness Facilities
Indulge in a variety of leisure activities including beach visits, hot tub relaxation, and outdoor pool lounging. Stay active with trekking, gym sessions, and sports like beach volleyball, soccer, and tennis.
Culinary Delights and Event Spaces
Savor delicious grilled dishes and international cuisine at the hotel's restaurants, complemented by 24-hour room service. With two bars and a convention center, the hotel caters to both leisure and business travelers alike.
Experience the perfect blend of relaxation and recreation at Plaza Caldas da Imperatriz Resort & Spa. Book now for an unforgettable stay!
Rooms & rates
Basic Suite
Sleeps 3 · 58 m² · Double bed, Twin bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Deep soaking bathtub
Deluxe Room
Sleeps 3 · 27 m² · Double bed, Twin bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Deep soaking bathtub
Suite
Sleeps 4 · 58 m² · Single bed, Double bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Adapted bath
Luxury Room
Sleeps 4 · 27 m² · Twin bed, Double bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Adapted bath
Superior Double Room
Sleeps 4 · 27 m² · Twin bed, Double bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Adapted bath
Amenities
- Free WiFi
- Heated pool
- Indoor pool
- Kids' pool
- Outdoor pool
- Rooftop pool
- Swimming pool
- Fitness/spa locker rooms
- Spa/wellness center
- Sauna
- Hot spring bath
- Fitness classes
- Fitness facilities
- Free Parking
Show all 97 amenities
- Accessible parking
- Valet parking
- Restaurant
- Bar
- Snack bar
- Air conditioning
- Pets allowed
- Pet bowls
- 24-hour front desk
- Tour desk
- Business center
- Room service
- 24-hour security
- Non-smoking throughout
- Access to health care professionals
- Aerobics
- Baby safety gates
- Billiards
- Bingo
- Board games/puzzles
- CCTV in common areas
- CCTV outside property
- Chapel/shrine
- Children's playground
- Cleaning standards that are effective against Coronavirus
- Contactless check-in/check-out
- Currency exchange
- Daily housekeeping
- Designated smoking area
- Emergency cord in bathroom
- Evening entertainment
- Facilities for disabled guests
- Fire extinguishers
- First aid kit available
- Fishing
- Food delivered to guest room
- Games room
- Garden
- Guest rooms disinfected between stays
- Hammam
- Higher level toilet
- Hiking
- Hot tub/Jacuzzi
- Indoor play area
- Ironing service
- Key access
- Key card access
- Kids' outdoor play equipment
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Live music/performance
- Lockers
- Lower bathroom sink
- Massage services
- Meeting/banquet facilities
- Movie nights
- Nightclub/DJ
- Open-air bath
- Outdoor furniture
- Physical distancing in dining areas
- Physical distancing rules followed
- Picnic area
- Process in place to check health of guests
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shallow end
- Shared lounge/TV area
- Shared stationery like menus, pens are removed
- Smoke alarms
- Soundproof rooms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Steam room
- Sun terrace
- Sun umbrellas
- Table tennis
- Tennis court
- Thermometers for guests provided by property
- Toilet with grab rails
- Walking tours
- Wheelchair accessible
Location
Rodovia Princesa Leopoldina, 3355, São José, BR
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say8.6264 reviews
+ Varied and tasty menu+ Friendly staff− Inconsistent service quality− Limited food variety
Cleanliness8.3
Service9.1
Location8.7
Room Quality8.8
Amenities8.6
Value for Money8.3
Aproveitei bem os dias de estadia.
10.0
foi muito bom para descansar.
8.0Gostei da localização e do serviço assim como da comida. O pessoal foi muito receptivo e educado e a limpeza realmente fo muito boa. Gostei da variedade de atividades propostas pela equipe de animação.
− Um problema muito sério em época de frio foi ter que sair das piscinas quentes e fazer várias rampas de escada para chegar ao quarto no frio. O elevador não funcionava e havia muitas portas e janelas aberta até chegar ao quarto. Estava com minha mãe que é idosa e isso foi realmente algo muito incomodo para ela e até adoeceu. Precisam deixar o ambiente mais fechado, quente e com o elevador funcionando para não ter que andar molhados no frio. Precisam também chamar a atenção das pessoas, pois apesar dos avisos havia muito barulho nas piscinas, pessoas e grupos inteiros falando muito alto sem ninguém da equipe para chamar a atenção e muitas pessoas entrando de roupão e pijama no restaurante na hora das refeições, também apesar do aviso na entrada ninguém da equipe chamou a atenção dessas pessoas. O Plaza é um local de refinamento e precisam se esforçar para manter esse ambiente, pois esse é o diferencial do espaço de vocês. Seria interessante também pensarem em mais banheiras de água quente no terreo, pois o número de hospedes é realmente grande e frequentemente as duas banheiras de baixo ficam com as pessoas dentro por muito tempo não garantindo um acesso democrático a todos, isso deveria ser revisto também, ou aumentando o número de banheiras ou estabelecendo um controle de tempo para cada grupo que entrar, quem sabe dando uma ficha igual a dos roupões ou toalhas que inserida nas banheiras controla o tempo, uma vez esgotado a pessoa tem que sair.
Prédio antigo com sérias falhas de manutenção (elevador, academia com máquinas estragadas, Internet oscilante).
5.0Comida, limpeza e localização.
− Existe apenas 1 elevador para atender 4 andares e 200 a 300 hóspedes, em média. E este único elevador estava fora de operação durante os 4 dias que estivemos lá. Total falta de planejamento de manutenção e de consideração com hóspedes idosos e casais com crianças bebês.
Guest review
8.0café da manhã muito bom almoco bom janta boa
− passeios externos
Good to know
Please note that bookings for double bed or two twin beds in accommodations for one person may undergo changes at check-in upon availability.
In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's ID.
According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.
All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
›Parking
Free private parking is possible on site (reservation is not needed).
›Pets
Pets are allowed on request. Charges may be applicable.
›Internet
WiFi is available in the hotel rooms and is free of charge.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
Children up to and including 11 years old stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.