From 1st January 2023, a tourist tax of MYR 10 per room per night is applicable to all foreign guests. If you choose to pay at the property upon your arrival, you will have to pay the tourist tax directly at the property. If you pay for your reservation via Booking.com, we will collect this tax from you directly.
This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card and SAME credit card upon check-in or valid permanent residents MY PR Card are exempted.
Guests with a complete 2 doses of vaccination are allowed to check in and are required to display their Digital Vaccination Certificate upon arrival and ensure they wear a mask while they are in the public areas.
We are happy to advise you of our signature safety and hygiene program - PAN PACIFIC CARES, for your better comfort while staying with us.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.