★★★★★ 3 Lascelles Terrace, Eastbourne, GB
7.8 guest rating· 235 reviews
The Berkeley Guesthouse holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
Charming Victorian Guesthouse in the Heart of Eastbourne
Elegant Rooms with Modern Amenities
Indulge in elegantly designed rooms at The Berkeley Guesthouse, each boasting an en suite bathroom, free toiletries, and a hairdryer. Enjoy entertainment with a TV offering satellite channels, and relax with tea and coffee making facilities. Need to look sharp? Ironing facilities are just a request away at the reception.
Convenient Location for Dining and Entertainment
Satisfy your cravings with a variety of restaurants and cafes within walking distance. Explore the vibrant cultural scene with Eastbourne Rail Station a mere 10-minute walk away and numerous theatres within 200 metres. Don't forget to visit Eastbourne town centre and the iconic Eastbourne Pier, both a short distance from The Berkeley.
Book your stay at The Berkeley Guesthouse today and experience the best of Eastbourne!
Pick your dates. Prices are live, not cached.
Sleeps 2 · 17 m² · 2× Twin bed
Providing free toiletries, this twin room includes a private bathroom with a walk-in shower. The twin room provides a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit offers 2 beds.
Sleeps 3 · 23 m² · Twin bed, Double bed
Providing free toiletries, this family room includes a private bathroom with a walk-in shower. The family room provides a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a carpeted floor as well as sea views. The unit offers 2 beds.
Sleeps 2 · 18 m² · Extra-large double bed (Super-king size)
Offering free toiletries, this double room includes a private bathroom with a walk-in shower. The double room offers a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a carpeted floor as well as a quiet street view. The unit offers 1 bed.
Sleeps 4 · 28 m² · Extra-large double bed (Super-king size), Bunk bed
Offering free toiletries, this family room includes a private bathroom with a walk-in shower. The family room offers a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a carpeted floor as well as sea views. The unit offers 2 beds.
Sleeps 2 · 14 m² · Double bed
Featuring free toiletries, this double room includes a private bathroom with a walk-in shower. The double room features a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit has 1 bed.
Sleeps 1 · 8 m² · Twin bed
Offering free toiletries, this single room includes a private bathroom with a walk-in shower. The single room offers a tea and coffee maker, a wardrobe, a carpeted floor, a flat-screen TV with satellite channels, as well as sea views. The unit has 1 bed.
Sleeps 2 · 15 m² · Double bed
Featuring free toiletries, this double room includes a private bathroom with a walk-in shower. The double room features a tea and coffee maker, a wardrobe, a carpeted floor, a flat-screen TV with satellite channels, as well as sea views. The unit has 1 bed.
3 Lascelles Terrace, Eastbourne, GB
Avoid. Terrible customer service from the manager/owner!
1.0Location, near seafront
− Please read the reviews on tripadvisor!! I wish I did. First of all, the land line is disconnected (I believe that's on purpose!), I tried multiple times to phone the guesthouse, but it didn't even ring. I arrived early before check-in, no one opened the door (later the manager/owner Joy confirmed she saw me, but didn't even open the door. Upon check-in I was asked for a credit card for a £100 deposit (the room was paid via booking.com). I asked if I could leave cash, she said no... I asked if it's a pre-authorisation on the card and she said she doesn't have to explain to me anything (shocking!) as it's written on booking.com.. As I thought I didn't have my card on me, she rudely told me to go and wait while she is going to call booking.com to cancel the booking (of course no refund!). Luckily, I found my card..but even then she was rude, and said it's up to her now if she lets me stay!! What a welcome!! The way she spoke was very unprofessional. She took my card, I couldn't see what she was doing, no receipt nothing...then she handed over the key! Upon check-out (I stayed 1 night) I asked for the refund (as it states in the email you'll get refund upon check out), she said there was no charge?! I asked what's her name, she told me a fake name (Susan!)...her name is Joy (I found her on Linkedin as the owner). Why give a fake name??? This has been the worst customer service, and I travel a lot. This lady has no empathy, and is very unfriendly. Also, the window was very dirty.
A great stay made perfect by the outstanding customer service from the owner and her team.
10.0A great guesthouse in a central location, close to station, town centre, beach and theatres. Joy, the owner is such a lovely, warm and personable lady, very welcoming, helpful and genuinely caring towards her guests. It was lovely spending time getting to know her. Room was spotless, very comfortable and had all I needed. I would definitely stay here again and wouldn't hesitate to recommend. Many thanks to Joy and her team for a very pleasant stay.
Guest review
10.0Amazing lady welcomed us with open arms, clean room, soft towels, really comfortable bed
All Square at the Berkeley
9.0Great location. Quiet - the hotel , not outside which IS noisy - bring ear plugs. Owner Joy knows Eastbourne like the back of her hand and will be pleased to advise about restaurants etc. Pleasant sitting room downstairs.
− No complaints
A lovely stay, Joy was a fabulous host.
10.0A fabulous guest house in a great central location, close to the town centre and the beach.
Lovely hotel & great location - happy to recommend
9.0Location is excellent. Less than a minute walk to seafront & likewise to Devonshire Park for the tennis event. Nice ensuite room, good bathroom, tv and kettle/drinks too. Joy was helpful, friendly and chatty. Lovely guesthouse and I'd stay again if ever visiting Eastbourne again. Nice lounge although barely spent time in hotel other than to sleep in as out sightseeing & watching tennis. Everything clean, extra bottles of water provided in rooms due to very hot weather. Toffees in the corridors for customers is a nice touch too. Hotel is good value for money overall.
− Not a criticism, I stayed during exceptionally hot weather so the room was very warm at night. There is a fan provided which was needed to be on all night to get a bit of sleep. If you really struggle in exceptionally hot weather, then best find a place with air con although may not be possible in most hotels in Eastbourne. Otherwise, lovely hotel & stay in Eastbourne.
The Berkeley cannot accept guests referred by a local authority DSS (Department of Social Security). There is a late check-in fee of £20 for arrivals after 19:00. Please note that the property cannot accommodate arrivals after 23:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.
When booking more than 3 rooms, different policies and additional supplements may apply.
No parking available.
Pets are not allowed.
WiFi is available in the hotel rooms and is free of charge.
Children ages 4 and older are allowed.
Children from 4 years old to 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.