Hotels of Earth

The Arista Hotel

★★★★ Jl. Kapt. A. Rivai, Palembang, South Sumatra, 30129, Palembang, ID

8.6 guest rating· 20 reviews

About this hotel

Luxury Spa and Recreational Amenities

Indulge in rejuvenating massages at our full-service spa or unwind in the outdoor pool and sauna. Keep fit at the modern fitness center.

Gourmet Dining and Entertainment

Savor delectable Indonesian cuisine at 1000 Rasa Coffee Shop and enjoy drinks at the stylish bar/lounge. Have meals delivered with 24-hour room service.

Comfortable Rooms and Prime Location

Relax in one of our 142 air-conditioned rooms with free Wi-Fi and LED TVs. Experience convenience with our strategic location near top attractions.

Immerse yourself in luxury and comfort at The Arista Hotel. Book now for an unforgettable stay in Palembang's vibrant business district.

Rooms & rates

Arista Club

Sleeps 2 · Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi

Deluxe Twin Room

Sleeps 2 · 32 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi

Superior Double Room, Smoking

Sleeps 3 · 30 m² · King bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi

Executive Suite

Sleeps 2 · 70 m² · Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi

Arista Suite

Sleeps 4 · 94 m² · Double bed, 2× Twin bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi

Superior Twin Room, Smoking

Sleeps 2 · 30 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi

Deluxe Double

Sleeps 3 · 32 m² · Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi

Deluxe include New Year Eve Dinner for 2 persons

Sleeps 2 · 32 m² · Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi

Amenities

  • Free WiFi
  • Pool sun loungers
  • Conference space
  • Free newspapers in lobby
  • Full-service spa
  • Sauna
  • Fitness facilities
  • Free self parking
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Snack bar/deli
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Airport transportation - pickup (surcharge)
Show all 21 amenities
  • Ballroom
  • Concierge service
  • Designated smoking area
  • Elevator
  • Luggage storage
  • Porter/bellhop
  • Tours/ticket assistance

Location

© OpenStreetMap contributors

Jl. Kapt. A. Rivai, Palembang, South Sumatra, 30129, Palembang, ID

Check-in
from 02:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say8.620 reviews

Guest review

10.0

Heard this was the nicest hotel in Indonesia and it certainly didn't disappoint. The people there are so nice and professional.

Marcellis · 2024-08-25

Nice and very clean hotel

10.0

Very pleasant, very clean, I will definitely comeback in the future.

Andery · 2024-05-15

LOOK NO FURTHER! ARISTA IS THE BEST IN PALEMBANG!

10.0

Arista Hotel in Palembang exceeded my expectations in every aspect. The lobby welcomes you with grandeur, the room offers ample space and a convenient work table. The cozy bed ensures a comfortable stay, complemented by a rejuvenating rainwater shower in the impressive bathroom. Fast and efficient check-in/check-out processes streamline the experience. One standout feature is the delightful breakfast spread, featuring a variety of local delicacies. The proximity to ICON mall adds to its appeal, but caution is advised when crossing due to the lack of traffic lights. Overall, Arista Hotel has my highest recommendation as the best choice in Palembang.

Andrew · 2024-01-08

Guest review

10.0

nice property adjacent to the biggest mall in palembang. got upgraded to a club room which is nicely furnished

Jolando Wee Khong · 2022-11-18

Laundry never returned!

2.0

I paid for the express service to wash my clothes, it indicates to get them back in 3 hours. I checked out two days later and did not manage to get them back. The hotel staff: `Eka from the Front Office Department`` reached out afterward, send me a picture of the package, and was going to charge me to send them back to my home address. It has been a month now, the clothes still did not arrive and the WhatsApp number got silent. VERY POOR CUSTOMER SERVICE!!

Verified traveler · 2022-10-18

The best in palembang

10.0

Love it. Location,,staff, breakfast. Evert Yyhinv Love it. Location, staff, breakfast. All perfect

Marcelinne · 2019-08-02

Good to know

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

At check-in, guests must provide a negative Antigen COVID-19 test result.

The negative COVID-19 test result requirement applies to all guests aged 6 and up, and the test must have been administered no more than 48 hours prior to check-in.

Pets

Pets not allowed

Covid

Guests must provide a negative COVID-19 test result

General

Individually-wrapped food options are available for dinner

Sustainability Certifications

Property confirms they are implementing guest safety measures

General

Individually-wrapped food options are available for breakfast

General

Individually-wrapped food options are available for lunch

General

Guest accommodation is sealed after cleaning

Pets

Service animals not allowed

Covid

Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours

Covid

Property follows sanitization practices of COVID-19 Guidelines (WHO)

General

Guests are provided with free hand sanitizer

Covid

Property follows sanitization practices of COVID-19 Guidelines (CDC)

General

Staff temperature checks are conducted regularly

General

Cashless transactions are available

Health & Safety

Guests must provide health documentation

General

Masks are available to guests

General

Individually-wrapped food options are available

Covid

Minimum age for negative COVID-19 test result requirement: 6

General

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

General

Staff wears personal protective equipment

General

Temperature checks are available to guests

Covid

Property does not offer onsite COVID-19 testing

General

Food service has been amended for enhanced safety

General

Property is cleaned with disinfectant

General

Reservation might be required for some facilities onsite

General

Individually-wrapped food options are available through room service

General

Social distancing measures are in place

General

Professional property host/manager

General

Protective clothing is available to guests

Sustainability Certifications

Property confirms they are implementing enhanced cleaning measures

Covid

Negative COVID-19 test result must be of specific type(s): Antigen

General

Commonly-touched surfaces are cleaned with disinfectant

General

Shield between guests and staff in main contact areas

General

Gap period enforced between guest stays - 24 hours

General

Masks are compulsory at the property