Upgraded Standard Room
Sleeps 3 · 42 m²
Crowne Plaza Xiangyang by IHG
★★★★★ 11 North Changhong Road , Xiangyang, CN
8.7 guest rating· 49 reviews
The five stars
Crowne Plaza Xiangyang by IHG holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Sauna.
About this hotel
Modern Accommodations
The modern guest rooms at Crowne Plaza feature floor-to-ceiling windows, work desk, and flat-screen TV, providing a comfortable stay for travelers.
Relaxation and Leisure
Guests can unwind in the indoor pool, spa, or sauna, and stay active in the fitness center. The hotel also offers massage services for a truly relaxing experience.
Dining Experience
Indulge in a variety of culinary delights at the hotel's restaurant, serving Western, Chinese, and Japanese dishes. Enjoy a refreshing drink at the lobby bar for a perfect end to the day.
Book now for a memorable stay at Crowne Plaza Xiangyang, where comfort and convenience await.
Rooms & rates
Pick your dates. Prices are live, not cached.
Suite, 1 Bedroom (Living Dining)
Sleeps 3 · King bed
- Desk
- Bathrobe
- Private bathroom
- Separate bathtub and shower
- Coffee/tea maker
<p><strong>1 King Bed</strong></p><p>Soundproofed room</p><br/><p><b>Layout</b> - Bedroom, living room, and dining area</p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - LCD television with satellite channels</p><p><b>Food & Drink</b> - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service</p><p><b>Sleep</b> - Blackout drapes/curtains and turndown service </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Suite, 1 Bedroom (High Floor)
Sleeps 3 · King bed
- Desk
- Bathrobe
- Private bathroom
- Separate bathtub and shower
- Coffee/tea maker
<p><strong>1 King Bed</strong></p><p>Soundproofed room</p><br/><p><b>Layout</b> - Bedroom </p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - LCD television with satellite channels</p><p><b>Food & Drink</b> - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service</p><p><b>Sleep</b> - Blackout drapes/curtains and turndown service </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Suite, Multiple Beds (Living Dining)
Sleeps 5 · 2× King bed
- Desk
- Bathrobe
- Private bathroom
- Separate bathtub and shower
- Coffee/tea maker
<p><strong>2 King Beds</strong></p><p>Soundproofed room</p><br/><p><b>Layout</b> - Living room and dining area</p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - LCD television with satellite channels</p><p><b>Food & Drink</b> - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service</p><p><b>Sleep</b> - Blackout drapes/curtains and turndown service </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Standard Room with Two Single Beds
Sleeps 3 · 42 m² · 2× Twin bed
The unit has 2 beds.
Standard King Room
Sleeps 3 · 42 m² · Extra-large double bed (Super-king size)
The unit has 1 bed.
Standard Twin Room - High Floor
Sleeps 3 · 42 m² · 2× Twin bed
The unit offers 2 beds.
Standard King Room - High Floor
Sleeps 3 · 42 m² · Extra-large double bed (Super-king size)
The unit has 1 bed.
Standard King Room with Lounge Access
Sleeps 3 · 42 m² · Extra-large double bed (Super-king size)
The unit offers 1 bed.
Premium Room with Two Single Beds with Lounge Access
Sleeps 3 · 42 m² · 2× Twin bed
The unit has 2 beds.
Amenities
- WiFi available
- Fence around pool
- Heated pool
- Indoor pool
- Pool with view
- Swimming pool
- Fitness/spa locker rooms
- Spa/wellness center
- Spa/wellness center services
- Sauna
- Fitness facilities
- Free Parking
- Accessible parking
- Valet parking
Show all 97 amenities
- Breakfast in the room
- Breakfast takeaway containers
- Restaurant
- Bar
- Barber/beauty shop
- Air conditioning
- 24-hour front desk
- Tour desk
- Business center
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- ATM/cash machine on site
- Beauty Services
- Billiards
- Car hire
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Concierge service
- Currency exchange
- Cycling
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Dry cleaning
- Emergency cord in bathroom
- Express check-in/check-out
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Fruits
- Games room
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hair Salon Services
- Hand sanitizer in guest room and key areas
- Happy hour
- Heating
- Higher level toilet
- Hiking
- Ironing service
- Key card access
- Kid meals
- Kid-friendly buffet
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Live music/performance
- Lockers
- Luggage storage
- Manicure
- Massage services
- Meeting/banquet facilities
- Pedicure
- Personal trainer
- Physical distancing in dining areas
- Physical distancing rules followed
- Private check-in/check-out
- Process in place to check health of guests
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shallow end
- Smoke alarms
- Soundproof rooms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Steam room
- Table tennis
- Thermometers for guests provided by property
- Toilet with grab rails
- Vending machine - drinks
- Walking tours
- Wheelchair accessible
- Wine/champagne
- Yoga classes
Location
11 North Changhong Road , Xiangyang, CN
- Check-in
- from 02:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say8.749 reviews
+ Central location+ Quiet environment− Service attitude not satisfactory
Cleanliness8.1
Service9.1
Location9.1
Room Quality8.6
Amenities8.6
Value for Money8.6
Great hotel, beautiful city amazing people
10.0Room was fantastic; big, airy, comfortable, bathroom had a great size bath and rain shower as well as standard shower head. On site amenities were amazing such as the spa and pool. The convenience store has caused back door to allow guests to save a walk around the block and is located very conveniently for the mall and local food stands. The locals are wonderful people taking great pride in their city. As a foreigner you get stared at a lot as generally foreigners are uncommon in Xiangyang. But if you greet them in Chinese when staring you get a warm welcome. When I return to Xiangyang again I don't think there's any hotel I'd rather stay than the Crowne Wanda
− The Wi-Fi was pretty bad and the rooms didn't seem well soundproofed as the room next door were up most the night talking and shouting loudly on the last night.
Guest review
9.0Bom buffet de pequeno-almoço, muito variado. Funcionários simpáticos e disponíveis. O quarto era limpo, bem decorado e confortável, parecia novo.
Empfehlenswert
9.0Die Mitarbeiter waren sehr zuvorkommend und haben trotz Sprachbarriere alles verstanden und extra viel Zeit genommen. Die Zimmer waren immer Sauber und wurden ordentlich gereinigt. Direkt neben dem Hotel gibt es ein großes Einkaufgeschäft sowie viele kleine Einkaufmöglichkeiten etc.
− Das Bett war für meinen Geschmack etwas hart. Das ist aber Persönliches Empfinden
开心快乐
10.0位置位于市中心城区，楼下有大型购物广场，安静
− 服务态度
Exceptional
10.0
Friendly staff, poor facility, poorly organised.
2.0Location
− Facility is really bad. Air con was hardly working. Clogged shower drain. Poor and over-priced breakfast. Check-in was another unhappy experience. The staff did not check the record in details and simply told us only 2 breakfasts were included every day. I showed them the Booking record which clearly stated the price we paid included 3 breakfasts every day. However, this was not accepted as prove. Instead, we were told that they'd check and let us know. Finally, the next day it was confirmed that 3 people's breakfasts were covered every day. Even now I still don't quite get why the staff did not check the details when the booking was confirmed. We used 4 breakfasts on day1 so we should still have 2 left for day 2. Since we didn't like the breakfast, we decided not to purchase another 2. However, when we sent the kids to the restaurant the next morning, they were told that they needed to pay to eat. I assume the reception staff did not update the record with the breakfast restaurant. Therefore, the restaurant staff looked at our record which had 4 breakfasts used and told the kids that we had no breakfast left. The kids had to come back to the room. I called the room service and was told to wait for them to call back. However, we waited and waited and nothing happened. As it was approaching 10am, the breakfast finish time, I rang the room service again before anyone called back and made a complaint. Finally someone confirmed that everything was ok and the kids could go back to the restaurant. The whole experience was really unpleasant.
Hotels of Earth · questions
- Is Crowne Plaza Xiangyang by IHG really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
Guests are required to show a valid government-issued ID card or passport upon check-in.
A deposit may be required at the property.
›Parking
Free private parking is possible on site (reservation is not needed).
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
›Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
›Internet
Wired internet is available in the hotel rooms and is free of charge.
›Pets
Pets are not allowed.