Jamahkiri Resort & Spa♡

Lots of highs and one low

6.0

I had a really lovely visit to Jamahkiri resort. The villa we stayed in was really nice with its own plunge pool and view of the endless sea. Inside was spotless clean but showed a little wear from being by the sea. As others have said, there are lots and lots of stairs, no elevators, and the entire resort is perched on the side of a hill like a billygoat. I would stay here with the intention of spending all of my time at the resort. It's just so difficult to get from your room to just about anywhere (even if you stay within the resort) that you will tire yourself out with all of the up and down. I visited with a girlfriend who loves to work out, so it was perfect for her and I was there for the diving and snorkeling. We ordered room service and I ate at the buffet breakfast each morning (it was not included in our room but was worth the 500 baht with western and eastern food, british breakfast items, and champagne. There is a shuttle to Mae Haad pier and all the craziness that is down there, but it only runs 3 times a day. Otherwise taxis are surprisingly expensive out there, but useful when you need them. The hotel is kind of out of the way. Everything was lovely until checkout. Even though my AMEX travel reservation showed a check out at noon, they insisted it was always 11am. It was already 10am when I learned this and I was in the lobby talking with them (at the top of the hill far away from my villa). I asked for late check out the woman was stern but was able to give us until 11:30am. Why then, was a man pounding on our door at 11:10am being aggressive and insisting on standing at the door until we both left or handed over our keys??? He could see that we were clearly almost out the door. I mean bags were at the front door. I didn't understand why there was a sudden and incredibly rude shift in service right as we were trying to leave. I still don't understand what happened. When I finally completed the long uphill walk to reception to find out why that had happened, the women at the reception had no explanation and didn't understand what I was talking about. One even admonished me for carrying my own bag up the hill, "they have a team for that" but she wasn't getting yelled at by that team member, we were. It was a truly confusing end to what had been a really lovely trip. After realizing that I wasn't going to get any clarity that day, I just left it alone and left.

Beautiful views over Shark Bay and the sea.

10.0

This is a wonderful place to stay. Relaxed and comfortable with attractive rooms. It is attractively settled into a hill over the water. Easy walk to the water. It overlooks Shark Bay which has blue and green jewel colored water. The staff is friendly and helpful. You don't have to snorkel or scuba dive but if you do this is the place to be. Be sure to go into town. It is a short and inexpensive taxi ride. Two restaurants in town which I suggest are French Market and Whitening. Go to Whitening at sunset. It is right on the beach.

Very poor...

2.0

I do not recommend this hotel. The location is beautiful and the view is spectacular — but that’s about it. There are many serious issues. The air conditioning simply does not work properly. It is unbearable at night; you need to take a cold shower just to feel some relief. The unit is very weak and takes hours to cool the room, if it cools at all. The internet is extremely slow and inconsistent, making it unreliable. For the price they charge, this is unacceptable. The quality of the shampoo and soap is very poor, the towels feel like those from a budget hotel, and the taxi to the hotel costs 500 baht each way. Overall, it is overpriced and does not deliver the level of comfort and quality expected for this category.

Honeymoon Disaster!!

2.0

Do not book this hotel for any kind of special occasion. We had a sea view suite booked for our honeymoon, which had been booked months in advance, the hotel cancelled at the very last minute (we were on our way to the airport!) ruining our honeymoon and resulting in having to change islands and not getting to visit Koh Tao. Completely unprofessional and not worth the risk.

Worst Service and Hospitality in Thailand yet

4.0

में खोजें जमहकिरी रिव्यूज Jamahkiri Dive Resort & SPA 4.2(565) 4-star hotel Thumbnail image 3,048+ Overview About Prices Reviews Photos By owner Location Reviews All snorkeling64 sharks27 villa26 bay23 +6 Sort by Most relevant Newest Highest Lowest stuti govil Local Guide·14 reviews Vacation | Couple Avoid going here, it's really not worth the money or effort. This is with the caveat that I have travelled across Thailand and never …More Rotem Ben david Local Guide·11 reviews·17 photos 2 months ago We stayed at Jamahkiri Dive Resort & Spa in Koh Tao, and in our opinion it’s an excellent 4-star hotel. We got a brand new room with a private pool, and we really enjoyed our stay. The room had a small kitchen with a microwave and …More Photo 1 in review by Rotem Ben david Photo 2 in review by Rotem Ben david Photo 3 in review by Rotem Ben david 🙏1 Parth Desai Local Guide·66 reviews·85 photos a week ago New Holiday | Solo Amazing stay, lovely people, quiet location but not for anyone with mobility issues. Beautiful views from the room and restaurant. Diving school looks good although I did not use. Pick up and drop off to pier was helpful. …More Photo 1 in review by Parth Desai Photo 2 in review by Parth Desai Photo 3 in review by Parth Desai Photo 4 in review by Parth Desai+10 BALKRUSHNA VAGHASIA Local Guide·19 reviews·8 photos 3 months ago Holiday | Couple Very nice resort. Very helpful staff. They give free shuttle service from the pier. Probably one of the greatest view from the hotel in Koh Tao. Since this hotel is on mountain, you have to take few more steps to get to restaurant and pool …More Booking.com https://www.booking.com Jamahkiri Dive Resort & Spa, Ko Tao (updated prices 2026) “The hotel looks like paradise. The food and cocktails are tasty and the staff are very nice. Very close to the coral reef. You can see there sharks and ... 8.4/10(1,406) Expedia https://www.expedia.co.in Jamahkiri Resort & Spa Reviews, Deals & Photos 2026 Amazing location with stunning views and great ocean access for swimming with turtles, reef sharks and colourful fish. The villa was clean and had everything we ... 9/10(504) · from ₹12,957 Videos JAMAHKIRI SPA RESORT in KOH TAO is a 5 star way to stay! YouTube · Planet Papas 11 Jun 2024 12:57 Jamahkiri Resort The BEST Kept Secret in Koh Tao | Koh Tao Travel Vlog YouTube · Nathalie Neuilly 18 Dec 2024 5:42 Jamahkiri Resort and Spa Koh Tao Review YouTube · Jammy Journey 31 Oct 2020 17:19 Jamakiri Resort offers spacious, well-appointed villas with private pools, stunning ocean views, and excellent service. Discussions and forums I am going to be staying at the Jamahkiri Resort... Tripadvisor · 7y Jamahkiri Diving Resort & Spa, Koh Tao: "I am going to be staying at the Jamahkiri Resort..." | Check out answers, plus 833 reviews and 2341 ... More jamakhiri - Koh Tao Forum Tripadvisor · 19y MakeMyTrip https://www.makemytrip.com Jamahkiri Resort & Spa - Ko Tao Hotels This is one of the most beautiful resorts in Koh Tao, perfect for a family getaway. Location is great, it's right above the Haad Rin beach (next to Shark ... Booking.com https://www.booking.com 1407 Verified Reviews of Jamahkiri Dive Resort & Spa The resort was clean, the food was perfect! Very tasty! The staff was very kind. There was Seattle to the center. A lot of stairs ... Hotels.com https://www.hotels.com Jamahkiri Resort & Spa, Koh Tao: Hotel Reviews, Rooms & Prices 10/10 Exceptional ... I loved our stay at Jamahkiri! It was so restful and peaceful after two weeks of busy tourism. The staff is unbelievably kind and generous. 9/10(503) · from $177 - (Total with taxes and fees) People also search for Results are personalised - Try without personalisation India Hauz Khas, New Delhi, Delhi - From your device Update location Terms stuti govil Local Guide·14 reviews just now New Vacation | Couple Avoid going here, it's really not worth the money or effort. This is with the caveat that I have travelled across Thailand and never encountered such poor service and absolute apathy. My partner had 102 fever and the concierge did not deliver water so he can take medicines (I have screenshots where they basically didn't care). This place has a beautiful property, albeit old and in need of repair, with 0 soul in it. The staff needs training in how to behave with the guests. They don’t give water, there was a wasp in my room and I asked for someone to take care of it but they sent a person only after 4 reminders. They had some forced overpriced under quality Christmas buffet and no regular food and termed water as a 'room service' charge, not housekeeping. When asked for water bottles, they said room service is not available. We also found the previous travelers towels in the room laundry basket. Also, thin walls and we can hear every other room. While Koh Tao is beautiful, I wouldn’t go back to this unless I see some good reviews from other guests who can reaffirm my faith in this place. Everything was an effort in overselling and they wanted to extract money for every thing -- including an iced coffee at breakfast. Everything happens over WhatsApp (no phones in the rooms) and you're lucky if you get a response from them even in extremely urgent situations. What if I was bitten by a wasp in remote Koh Tao? Hiding under covers from a wasp in my room is NOT my idea of luxury. I am extremely disappointed and I wish I had booked through a travel agent so I would have gotten a refund but I am stuck.

Very bad experience!

2.0

I am writing to express my dissatisfaction with my recent stay and to request a full refund for the Deluxe Pavilion with Sea View we booked. We spent three days without functional air conditioning. The hotel maintenance team entered our room five times to attempt repairs, yet the unit failed every single night, making it impossible to sleep comfortably. When we started complaining and asking them to do something immediately, the response was, "You can cancel your reservation and go anywhere else." This, after 2 days of ignoring the fact that we are suffering in a hot country. Never experienced rude, unprofessional behaviour like this. As a 5-star establishment, the standard protocol should have been to move us to a cooler room immediately, rather than subjecting us to three days of discomfort. I paid $721.50 for this room. Saff offered us a $45 discount for a room that lacked basic climate control, which is insulting. We expect a full refund for the Deluxe Pavilion with Sea View to address this situation. Regards, Alexander