Royale Chulan Seremban♡

Comfortable, but be ready to fix things

8.0

When we arrived, the check in process at the front desk was smooth. The room was spacious. The breakfast was good, lots of Malaysian specialties.

− Some of the younger staff are a bit clueless. For example there’s a staff member at breakfast who is always hovering and circulating ready to take away your dishes as soon as possible. It would be better if he was more unobtrusive. In addition , the two bellboys who came to the room to fix the safe had no idea what they were doing and were trying to google how to do it on their phone. As I saw it was going to take a long time doing it that way, I suggested changing room, and then they immediately gave up trying to fix the safe. In the first room they gave us the safe was broken, so they moved us to another room, where the safe was out of battery so they moved us to a third room, which smelled faintly of cigarettes, the toiletries needed refilling (we got housekeeping to do this) and was next to a room which they decided to do noisy maintenance on between the hours of 9:10 and 9:25 pm (sounded like banging nails into the wall). Therefore, first impressions were not great. After that, the next day, things were constantly better.

A spacious and comfortable hotel with an excellent breakfast, a really good place to stay!

9.0

Royale Chulan Seremban is a huge, spacious hotel with a nice classic charm to it. It's located very close to Seremban KTM Station, although I'd still recommend taking a Grab instead of walking. Since it's probably one of the few proper upscale hotels in Seremban, it tends to be busy with weddings, events, and functions, so it's best to book early. We stayed in the Deluxe Double Room, and for the price, the room was surprisingly spacious and very comfortable. The amenities were complete, the bathroom was large and even came with a bathtub, and there was a proper work desk if you need to get some work done. Instead of bottled mineral water, the hotel provides mugs and a filtered drinking water tap, which is a nice eco-friendly touch. The highlight of the stay is definitely the breakfast buffet. The variety is excellent for the price, and the nasi lemak was one of my favourites, the rice was fragrant and the sambal was really delicious. Their signature cakoi (a Chinese-style fried dough stick) is also worth trying, especially with kaya or butter. I've stayed here twice now, and breakfast is honestly something I always look forward to. The hotel is also very family-friendly. The swimming pool is designed almost like a mini water park, making it a great choice if you're travelling with kids.

− The service was generally good, but there was a small issue during payment. I had to go back down to the lobby because the staff needed my physical credit card instead of the one on my digital wallet, which wasn't mentioned when they called me. It wasn't a major issue, but it could have been communicated more clearly.

Comfy and enjoyable.

9.0

Spacious and quiet

− Need more maintenance