Lal Hotel and Spa♡

Guest review

10.0

Personally, I loved the simplicity and minimalism of the hotel. The uniqueness. The noises you can hear through the walls. (I need noise to fall asleep and I was there over Timket celebration) I call this luxury. Wifi. A bed (with shiny bedding). A shower and running water. Friendly staff. A TV that I never used. (Like who needs television when life itself is entertaining enough). Transfer currency to Birr, as that is the only currency accepted. It states Complimentary water and transportation. In 2025, you will have to pay for those. You will experience insects, although I felt there were few. The staff is attentive and friendly-I would definitely keep good communication as the restaurant could close early.

Guest review

10.0

Beautiful scenery of life and nature.

Worst experience

2.0

I had take a room (105) from the hotel for about a week ,from June 21-28 ,2023. I didn't know why ,But I spent a horrible night at 26th of June. I didn't slept the whole night for some thing was continuously moving inside the rooms roof , this was very horrible. I were supposed to give some training the next day, but I spent the whole night with out rest.

Guest review

10.0

Staff very nice… especially the front desk!!

Worst hotel of the trip and the staff didn't care!

2.0

Our group of 17 stayed in this hotel for two (unfortunately) nights during the Timkat festival. It appears that even though we had reservations, they were possibly overbooked for the festival and must've opened up rooms that were not even fit for habitation. Our room was "ok" the first night although our shower didn't drain AT ALL and flooded the entire bathroom with several inches of water. There was absolutely NO hot water at all. The light fixture over the sink was just a light bulb on a sketchy looking socket. There is no TV, phone or clock in the room and the lighting was horrible. Wifi only worked near the reception desk. The door frame on our room was all busted as though someone had tried to break in. The door locks were incredibly difficult to operate. On our second day, housekeeping never came to our room so we were left with dirty towels and almost out of toilet paper and overflowing garbage cans. Everything in the room was worn and/or broken too. The dinner and breakfast buffets had very minimal selections and the food was just barely warm. One single woman in our group was put in a room with NO working electrical outlets, a sink whose drain emptied onto the floor and a continuously overflowing toilet. It was not fit to stay in but the hotel just shrugged their shoulders and didn't care. She somehow survived one night in the room and the next day when she talked to management again, after several minutes they agreed to find another room for her and she was told "not to tell anyone about it". Everyone else had bad rooms too with no hot water, strong sewage smell, etc. and no one like the food. I can't say anything good about this hotel or its staff and would avoid it like the plague. I just wish I would've documented more of these things in photos but I was so disgusted with the room I didn't even feel like it.

Stay away

2.0

I very rarely give a terrible rating in all my posts. This hotel deserves the rating. The tour put 18 of us at the hotel for 2 nights. There was no hot water in any of the rooms. 4 of the rooms had a strong sewage smell. 3 of the rooms had leaking toilets and sinks. All of the rooms had very poor water pressure. Only had a small trickle out of the shower. Breakfast buffet was not good, everything was very oily and cold.