Nafplia Palace Hotel & Villas♡

Overpriced and inaccurate description of facilitie

6.0

Firstly this is not a 5 star hotel. 10-15 years ago maybe it was but this hotel is badly in need of some maintenance. Everything looks very tired. For instance our room (upgraded to what they call a villa as the main part of the hotel was closed) might have been a hi tech facility years ago but not now. It had a CD player in there which says everything. There were over 40 light controls with no explanation as to what they did. There is no WiFi in the room despite what the hotels.com description said. Reception said they were changing their supplier but I note a review from April said the same thing so I don’t think that is true. There was a nice infinity pool ( the hotel has a great view) but used by the pigeons to drink and bathe so not that hygienic. I consider this hotel is mis sold on hotels.com. None of the eating options apart from the restaurant exist (at least at this time of the year). There was a bar but it was never in use. Please review what you say on the hotel particulars as it is just not correct. As a result this hotel is way way overpriced for what it is. Can I say anything positive? Well we ate in the restaurant one evening and the food was very good. Breakfast was ok too but overall a poor value and very disappointing experience

Guest review

8.0

Hotel itself was beautiful but some parts of the rooms were dated and needed to be updated. There were a lot of light switches and it became confusing at times. The view from the hotel was spectacular and the hotel staff was very helpful and friendly. I would recommend staying there.

Guest review

10.0

Food staff rooms everything was excellent

Guest review

10.0

The best view ever

Guest review

4.0

Great staff who are working with what they have and doing what they can, but this hotel seems to have been neglected for a long time. No WiFi, run down plumbing, electric and fixtures, pools being filled with garden hoses and covered with pigeons, and half of the hotel is closed down, creating an eerie feeling. The one small elevator down that is still operating (out of 3), which is required to exit the property, is old, run down, and takes you to a graffiti-filled, filthy, unkept and very gloomy corridor out to the public street, which then still requires a long way to go down to where life begins again. I hate to give bad reviews ever, but these issues need to be addressed if you want to continue charging the highest prices in the area per night. Please bring this beautiful structure back to its glory days.

Lovely get away

10.0

This hotel was the best in the area. Elevator from the hotel to the tow as convenient. Staff was so responsive, breakfast delicious and view amazing. It was a relaxing few days. Castles all around made it interesting. Wineries 40minutes away.