AC Hotel by Marriott Bella Sky Copenhagen♡

Look for a better hotel.

2.0

Probably worst hotel service I have seen. We checked in after a 2 hour immigration line. Were told bar closed st midnight. We lined up to buy a bottle of wine about 11.57. The barman was fiddling with a cork on a bottle, chatting to a guest. He finally acknowledged us to tell us bar had closed. It was 12.01. Then next night I was chasing my laundry. I was on hold to reception for 16.57 minutes when I gave up. It was 9pm. I went down and staff were just swanning around, but when asked said it was busy. There were at least 2 staff and only 1 customer. I gave photo of my phone on hold if hotel is at all interested. I’m sure many better places in Copenhagen to stay. And none of this adds in how bad the Marriott Bonvoy system is.

Unique Design, Great Views and a great Location near airport

10.0

We stayed at Bella Sky Hotel, Copenhagen and really enjoyed it. The hotel is famous for its unique architectural design and it definitely stands out. The huge reception lounge with the green wall is beautiful and worth appreciating. The staff were very friendly and always ready to help. The rooms were spacious and well equipped with all necessary amenities. Breakfast was excellent with many options, including fresh fruits. Another big advantage is its proximity to the airport, which makes it very convenient for travelers. Over all a comfortable stay with great service and location.

건축학적 masterpiece!

10.0

Hotel 외관 건축학적으로 훌륭/ 특히 Receptionist CEZARY 가 Professional manner/ speed/ smile 모두 장착 excellent! Hotel 다시 오고 싶게 하는 인상/ 문제 해결 능력 출중/ 조식 뷔페 매우 좋음/ 반숙 삶은 달걀/ scrambled egg/ 채소 과일 요거트 honey etc/ 객실에 커피포트 금고 다 있음/ 조명 좋음/ 객실에 유리컵 2개/ 다수 종이컵 있음/ 객실 사이즈 좋음 Tower 2 욕조 있음/ 침대 린넨 촉감 좋음/ wifi 안정적/ 객실 조명 좋음/ 개선필요 elements 커텐 이 부드럽게 안 움직임/ 샤워 조절부분이 분리 되어 있음/ 샤워기 조작이 3개로 되어 있어서 복잡함

Disappointing stay for the Marriott brand

4.0

I will say the service I received during my stay was pleasant. However, that was the only positive. This hotel did not match the Marriott name nor the price point. At $200 a night (& that was a discounted rate) this hotel fell well beyond expectations. Upon check in I was told I received an upgrade to a city view. The room was on the 10th floor. Upon entering the elevator we noticed the tv screen was broken and severely scratched. This should have been our first sign of what’s to come. Upon exiting the elevator on the 10th floor we were greeted with purple carpet and white walls which were scuffed/damaged in several places. It was as if I walked into a horror movie. There was a crib that was left at the end of the hallway and seemed to have never moved during our stay. Upon entering the room, we noticed there was a large crack in the window but there was a label on the top of the crack that stated “inspected” so we assumed the hotel already knew about this. Let me remind you this was an “upgraded” room. The city view was mostly of the construction and dirt right outside. I can’t imagine a room with a cracked window would be considered an “upgrade”. In addition the shower gel in the bathroom was empty and mold plagued several areas of the grout. Unfortunately I don’t have all the pictures of the issues I saw… mostly because there would have been so many to take. Overall the modern exterior does not match the dilapidated interior of the building. Location is good though close to the airport and a short walk to the metro stop & 15 min ride into the city. That being said I personally wouldn’t stay here again. The proximity to the airport and access to city center isn’t enough without some major renovations.

Well located for exhibition hall BUT not enough hotel staff!

6.0

Well located for the exhibition/concert hall!! You could not ask for a better located hotel next to the concert hall. The breakfast is like a school canteen so try to avoid the busy times for breakfast. The hotel does NOT have enough staff. It took 30 minutes to check in as only one staff member was on duty. The bar area is pleasant but long waits to be served. Rooms are clean and well serviced. It is expensive and ideally should have more staff on duty.

A quiet and comfortable hotel

10.0

I stayed at this hotel as a part of the Best of Scandinavia Kesari Tours group tour. This hotel has very good amenities. It is conveniently located in proximity to the international airport. The breakfast provided is very good . A quiet and comfortable hotel that is highly recommended.