Superior Double or Twin with Sofa Bed
Sleeps 4 · 30 m² · Sofa bed, Queen bed, 2× Twin bed, Sofa bed
- Desk
- Private bathroom
- Coffee/tea maker
- Shower
- TV
The Black Swan - The Inn Collection Group
★★★★ Market Place, Helmsley, GB
8.3 guest rating· 3740 reviews
About this hotel
Historic Charm
Experience the enchanting blend of Elizabethan, Tudor, and Georgian architecture at The Black Swan, a historic hotel dating back to the 15th century. The higgledy-piggledy layout exudes character, offering a unique stay filled with centuries of famous hospitality.
Cozy Ambiance
Relax by the inviting open fires in cozy armchairs and immerse yourself in the warm welcome of The Black Swan. Perfect for indulging in delicious meals, unwinding, and using as a base to explore the picturesque Helmsley and its nearby attractions.
Modern Comfort
Enjoy the comfort of recently refurbished bedrooms with traditional décor and modern amenities. Whether overlooking the bustling market square or serene gardens, each room features a private bathroom, flat-screen TV, work desk, and complimentary Wi-Fi.
Book your stay at The Black Swan now for an unforgettable historic getaway.
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Rooms & rates
Feature Double or Twin Room
Sleeps 2 · 25 m² · Queen bed, 2× Twin bed
- Desk
- Private bathroom
- Coffee/tea maker
- Shower
- TV
Classic Double or Twin Room
Sleeps 2 · 20 m² · Queen bed, 2× Twin bed
- Desk
- Private bathroom
- Coffee/tea maker
- Shower
- TV
Suite Double Room with View
Sleeps 2 · 32 m² · Queen bed
- Desk
- Private bathroom
- Coffee/tea maker
- Shower
- TV
Single Room
Sleeps 1 · 18 m² · Twin bed
- Desk
- Private bathroom
- Coffee/tea maker
- Shower
- TV
Double or Twin Room
Sleeps 2 · 20 m² · Queen bed, 2× Twin bed
- Desk
- Private bathroom
- Coffee/tea maker
- Shower
- TV
Family Room with Bunks
Sleeps 4 · 30 m² · Bunk bed, Queen bed
- Desk
- Private bathroom
- Coffee/tea maker
- Shower
- TV
Cozy Double Room
Sleeps 2 · 17 m² · Double bed
- Desk
- Private bathroom
- Coffee/tea maker
- Shower
- TV
Amenities
- Free WiFi
- Free Parking
- Restaurant
- Bar
- Screens / Barriers between staff and guests for safety
- Pets allowed
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Cashless payment available
- Cleaning standards that are effective against Coronavirus
- Daily housekeeping
- Fire extinguishers
Show all 36 amenities
- First aid kit available
- Garden
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Heating
- Invoice provided
- Key access
- Kid meals
- Laundry washed per local authority guidelines
- Luggage storage
- Meeting/banquet facilities
- Outdoor furniture
- Packed lunches
- Physical distancing in dining areas
- Physical distancing rules followed
- Sanitized tableware & silverware
- Security alarm
- Shared stationery like menus, pens are removed
- Smoke alarms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Wine/champagne
Location
Market Place, Helmsley, GB
- Check-in
- from 03:00 PM to 11:00 PM
- Check-out
- until 10:30 AM
What guests say8.33740 reviews
+ Great location+ Friendly staff+ Cozy atmosphere− Understaffed during peak times− Issues with food quality and service
Cleanliness7.5
Service9.1
Location9.1
Room Quality8.6
Amenities8.1
Value for Money8.1
Guest review
7.0Perfect location.
− Our room was at the back on the top floor. Difficult to find and a long way to carry bags etc. No offer of help.
Lovely and comfortable stay
9.0Cosy comfortable room. Best nights sleep. Breakfast was perfect.
Très très très décevant
4.0Le charme de cette maison ancienne , le lieu , belle chambre propre et excellent matelas .
− Dame charmante et aidante à l’accueil mais personnel froid, fuyant, à peine aimable . Nous avons assisté à un règlement de compte entre membres du personnel… j’avais séjourné dans ce même hôtel il y a 15 ans et quelle chute depuis: la cuisine était industrielle, insipide , petit déjeuner digne d’une cantine professionnel bref épouvantable .
Ok for one night
6.0A feeling of its historic past and nice beer garden.
− The carpets & decor both to the maze of corridors & the room we stayed in needed a refurbishment. Check-In & Out not friendly or welcoming. Service staff friendly though.
Guest review
8.0Charming old hotel oozes character and it's in Helmsley so it's a great place to stay.
− Nothing to note
Mauvaise expérience ! Je ne recommande pas du tout cet établissement !
3.0L’emplacement
− Accueil déplorable, mauvaises indications pour trouver le parking, qui de toutes façons était plein, mauvais petit déjeuner servi dans une ambiance « usine », sans même un sourire
Good to know
When booking five or more rooms, group terms and conditions are applied to your reservation. A 10% non-refundable deposit is taken at time of booking and full payment and rooming list are required six weeks prior to your arrival. These terms replace any other booking policies agreed with online travel agents.
A deposit may be required at the property.
›Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
›Parking
Free public parking is possible on site (reservation is not needed).
›Pets
Pets are allowed on request. Charges may be applicable.
›Internet
WiFi is available in all areas and is free of charge.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 12 years old stay for £10 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.