Lanta Pearl Beach Resort♡

Guest review

10.0

I liked the staff and the facilities

− They had Komodo dragons lying around the place, it was fine as long as you didn't do anything to them

Lovely place but no pool was dissapointing and would have cancelled before hand if we had known

7.0

Lovely setting and Jimmy the barman was really friendly

− Pool was out of use and we were not told about it till arrival. It was so hot and a dip in the pool would have been amazing as the sea was rough and not safe to swim in.

sympa mais tu peux trouver mieux :)

7.0

la piscine est sympa, la chambre aussi en soit est pas mal mais petite, le complexe est assez sympa, la nourriture du resto est pas mal ! j’aime bien le hamac sur le balcon

− le personnel est carrément détaché, on voulait prendre l’excursion des 4 îles le mec m’a dis que c’était fermé donc a réservé avec l’hôtel d’à côté, le lit est un peu dur et oreiller aussi.. et on proche de la plage mais un peu loin de tout j’ai l’impression on a loué un scooter

Avoid this resort at all costs

1.0

We enjoyed the pool

− Avoid this resort We booked this resort for our honeymoon and unfortunately had to leave on the very first night due to a series of unacceptable issues. The problems started immediately upon check-in when we discovered that the room we were given did not match the accommodation we had booked. Instead, we were placed in one of the older, outdated cabins that was visibly worn and unclean. While disappointing, we initially tried to overlook this and make the best of the situation. However, while unpacking, we discovered a serious ant infestation throughout the room, particularly around the wardrobe area. We returned to reception and requested a room change due to both the incorrect room allocation and the ant problem. We were told that the resort was fully booked and that changing rooms was not possible. The receptionist offered to send housekeeping to spray the room, which we reluctantly accepted as we were given no alternative. We left the room while it was being treated and spent some time by the pool. Upon returning, the ant activity appeared to have reduced, so we decided to continue with our evening plans and went out for dinner. When we returned approximately three hours later, around 11pm, it was immediately obvious that there were still pest issues. We noticed geckos on the ceiling, which, given the tropical location, would not normally have concerned us. However, it became clear that there were significant gaps and cracks throughout the cabin allowing wildlife and insects to enter freely. The final straw came when we got into bed and observed two large cockroaches crawling out from behind the wardrobe. At that point it was obvious that we could not stay in the room. We went back to reception only to discover it was closed with no staff available. We called the emergency contact number provided on our booking and eventually reached a staff member. Rather than addressing the situation, the issue was largely dismissed.

Guest review

10.0

Alles perfekt!

− Nichts

Really nice just a shame about the bike situation

9.0

Lots to offer - different bars, free darts, pool, football table ect Very informative and nice bungalows

− The booklet they give you upon arrival states anyone can hire a bike for 250 a day with helmets provided, when we went to hire one they stated it wasn’t for tourists who had never ridden one. Which we completely understand but they should state that as we would have looked elsewhere and done research rather than banking on our hostel providing them. The man at reception mainly was quite rude about it and said we were on holiday and will break a leg ect. Anyway, the man next door at Serendipity hired us on and showed us how to use it.