Hotels of Earth

Hotel on the Promenade

★★★★ 11 Arthurs Road, Cape Town, ZA

9.4 guest rating· 667 reviews

About this hotel

Luxurious Boutique Hotel by the Sea

Stylish Accommodations : Immerse yourself in luxury with elegant rooms featuring walnut-colored floors and leather-back beds. Enjoy modern amenities like a private bathroom and a large flat-screen TV in every room.

Convenient Location : Just a stone's throw away from the Sea Point Promenade, our hotel offers easy access to the V&A Waterfront and Sea Point Pavilion. Explore the best of Cape Town within minutes from our doorstep.

Exceptional Services : Let us take care of your travel needs with our convenient airport shuttle service. Experience top-notch hospitality and make your stay truly unforgettable at Hotel on the Promenade.

Book now to indulge in a lavish seaside retreat at Hotel on the Promenade.

Rooms & rates

Standard Double or Twin Room

Sleeps 3 · 30 m² · King bed, Twin bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi

Deluxe Room

Sleeps 2 · 30 m² · Extra-large double bed (Super-king size), 2× Twin bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

Deluxe Double or Twin Room

Sleeps 3 · 25 m² · King bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi

Deluxe Double Room with Balcony

Sleeps 2 · 30 m² · Extra-large double bed (Super-king size), 2× Twin bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

Amenities

  • Free WiFi
  • Spa/wellness center
  • Free Parking
  • Breakfast in the room
  • Breakfast takeaway containers
  • Restaurant
  • Bar
  • Snack bar
  • Air conditioning
  • Pet basket
  • Pet bowls
  • Sun loungers or beach chairs
  • Golf course
  • Mini golf
Show all 89 amenities
  • 24-hour front desk
  • Tour desk
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Airport shuttle (additional charge)
  • Access to health care professionals
  • Airport drop off
  • Airport pick up
  • Babysitting/child services
  • Bike tours
  • Board games/puzzles
  • Canoeing
  • Car hire
  • Cashless payment available
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Concierge service
  • Contactless check-in/check-out
  • Currency exchange
  • Cycling
  • Daily housekeeping
  • Delivered food - securely covered
  • Diving
  • Dry cleaning
  • Express check-in/check-out
  • Face masks for guests available
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Fishing
  • Food delivered to guest room
  • Fruits
  • Grocery deliveries
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Hiking
  • Horse riding
  • Invoice provided
  • Ironing service
  • Key access
  • Kid meals
  • Kid-friendly buffet
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Massage services
  • Open-air bath
  • Outdoor furniture
  • Packed lunches
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Private check-in/check-out
  • Process in place to check health of guests
  • Public Bath
  • Public transport tickets
  • Safety deposit box
  • Sanitized tableware & silverware
  • Shuttle service (additional charge)
  • Smoke alarms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Sun umbrellas
  • Terrace
  • Thermometers for guests provided by property
  • Tour/class on local culture
  • Walking tours
  • Wine/champagne
  • Yoga classes

Location

© OpenStreetMap contributors

11 Arthurs Road, Cape Town, ZA

Check-in
from 01:00 PM to 12:00 AM
Check-out
until 11:00 AM

What guests say9.4667 reviews

+ Great location+ Friendly staff+ Clean rooms+ Excellent foodRooms can be smallNo views from some rooms
Cleanliness9.3
Service9.8
Location9.8
Room Quality8.8
Amenities8.8
Value for Money9.3

Guest review

10.0

Excellent host

Forgot my marmalade ;-)

Trygve · NO · 2026-07-07

Guest review

10.0

If you would like to feel like a truly special guest, then **Hotel on the Promenade** is definitely the place for you. Upon our arrival, we were pleasantly surprised to find a bottle of brut waiting for us in the room. We asked for slippers, and they were already in our room the very next day. On our last evening, we were also greeted with treats and a handwritten card with kind wishes. Mr. Eugene is exceptionally welcoming and customer-oriented. He was always happy to help us with recommendations and enjoyed having pleasant conversations with us. He is also an incredibly hardworking person. His workday ends very late and starts very early, yet he always looks impeccable. The hotel has an excellent location — the ocean is just a 1–2 minute walk away, and both Camps Bay and the Waterfront are conveniently close.

Nataliya · EE · 2026-06-24

Guest review

9.0

Muito simpático o local, o quarto é otimo, a comida é maravilhosa, localização boa

Juliano · BR · 2026-06-04

Comfortable hotel with friendly, helpful staff, in the attractive Sea Point area of Cape Town.

10.0

The staff were friendly and helpful. The room was comfortable and quiet and accessible by lift. It was a short distance to the sea front, with a lovely promenade walk and amazing sunset views. As a solo female traveler I felt safe there.

Nothing

Sally · GB · 2026-05-10

Good to know

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.

Parking

Free public parking is possible at a location nearby (reservation is not possible).

Internet

WiFi is available in all areas and is free of charge.

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 3 years old stay for free when using an available cot.

Children up to and including 7 years old stay for free when using an existing bed.

Children from 3 years old to 7 years old stay for ZAR 300 per person per night when using an available extra bed.

People 8 years old and over stay for ZAR 500 per person per night when using an available extra bed.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.