Hotels of Earth

RedLevel at Gran Melia Palacio de Isora - Adults Only

★★★★★ Calle La Costa, s/n, Alcala, Guia de Isora, Tenerife, 38686, Guia de Isora, ES

9.4 guest rating· 102 reviews

The five stars

RedLevel at Gran Melia Palacio de Isora - Adults Only holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Full-service spa, Terrace, Concierge service and Conference space.

Guests score it 9.4/10 across 102 reviews.

About this hotel

Discover a luxurious getaway at RedLevel at Gran Melia Palacio de Isora - Adults Only , where relaxation meets sophistication.

Indulge in our Full-Service Spa offering a range of rejuvenating treatments, from soothing massages to revitalizing facials, ensuring you unwind in style.

Stay active with our Recreational Amenities , featuring three stunning outdoor swimming pools, outdoor tennis courts, and a 24-hour fitness center, catering to all your fitness needs.

Savor exquisite cuisine at La Terrasse , one of nine on-site restaurants, or mingle at our five bars and lounges, offering delightful dining options and drinks to suit every palate.

Escape to paradise and make unforgettable memories—book your stay today!

Rooms & rates

Pick your dates. Prices are live, not cached.

Red Level, Deluxe Room, Partial Ocean View

Sleeps 3 · 54 m² · King bed, Sofa bed

  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower
  • Free WiFi
  • Minibar

<p><strong>1 King Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed</strong></p><p>581-sq-foot room, furnished balcony with partial ocean views </p><br/><p><b>Executive Level</b> - Club Lounge access, light refreshments, internet access in the lounge, and separate check-in location; guests under 16 years old not allowed in lounge</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch LCD TV, premium channels, and iPod dock</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service</p><p><b>Sleep</b> - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and phone</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Tile flooring in room</p><p><b>Eco-friendly</b> - Eco-friendly toiletries and recycling bin</p><p>Non-Smoking</p>

Red Level Junior Suite Large Terrace with Whirlpool

Sleeps 3 · 93 m² · King bed, Sofa bed

  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower
  • Free WiFi
  • Minibar

<p><strong>1 King Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed</strong></p><p>1001-sq-foot room, located on the ground floor, furnished balcony with garden views</p><br/><p><b>Executive Level</b> - Club Lounge access, light refreshments, internet access in the lounge, and separate check-in location; guests under 16 years old not allowed in lounge</p><p><b>Relax</b> - Outdoor private hot tub</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch LCD TV, premium channels, and iPod dock</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service</p><p><b>Sleep</b> - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and phone</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Tile flooring in room</p><p><b>Eco-friendly</b> - Eco-friendly toiletries and recycling bin</p><p>Non-Smoking</p>

Red Level Master Suite Ocean View with Terrace Bathtub

Sleeps 3 · 111 m² · King bed, Sofa bed

  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower
  • Free WiFi
  • Minibar

<p><strong>1 King Bed and 1 Twin Sofa Bed</strong></p><p>1195-sq-foot room, located on the top floor, furnished balcony with partial ocean views</p><br/><p><b>Executive Level</b> - Club Lounge access, light refreshments, internet access in the lounge, and separate check-in location; guests under 16 years old not allowed in lounge</p><p><b>Layout</b> - Bedroom and sitting area</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch LCD TV, premium channels, and iPod dock</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service</p><p><b>Sleep</b> - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - 2 bathrooms, bathrobes, and a separate bathtub and shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and phone</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Hardwood flooring in room</p><p><b>Eco-friendly</b> - Eco-friendly toiletries and recycling bin</p><p>Non-Smoking</p>

Red Level Deluxe

Sleeps 3 · 54 m² · King bed

  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower
  • Free WiFi
  • Minibar

<p><strong>1 King Bed OR 2 Twin Beds</strong></p><p>581-sq-foot room with a furnished balcony </p><br/><p><b>Executive Level</b> - Club Lounge access, light refreshments, internet access in the lounge, and separate check-in location; guests under 16 years old not allowed in lounge</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch LCD TV, premium channels, and iPod dock</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service</p><p><b>Sleep</b> - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and phone</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Tile flooring in room</p><p><b>Eco-friendly</b> - Eco-friendly toiletries and recycling bin</p><p>Non-Smoking</p>

Deluxe Room, Partial Ocean View (Redlevel with Whirlpool)

Sleeps 3 · 54 m² · King bed, Sofa bed

  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower
  • Free WiFi
  • Minibar

<p><strong>1 King Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed</strong></p><p>581-sq-foot room, furnished balcony with partial ocean views </p><br/><p><b>Executive Level</b> - Club Lounge access, light refreshments, internet access in the lounge, and separate check-in location; guests under 16 years old not allowed in lounge</p><p><b>Relax</b> - Outdoor private hot tub</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch LCD TV, premium channels, and iPod dock</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service</p><p><b>Sleep</b> - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and phone</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Tile flooring in room</p><p><b>Eco-friendly</b> - Eco-friendly toiletries and recycling bin</p><p>Non-Smoking</p>

Red Level Junior Suite Front Ocean View with Whirlpool

Sleeps 3 · 54 m² · King bed, Sofa bed

  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower
  • Free WiFi
  • Minibar

<p><strong>1 King Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed</strong></p><p>581-sq-foot room, furnished balcony with ocean views </p><br/><p><b>Executive Level</b> - Club Lounge access, light refreshments, internet access in the lounge, and separate check-in location; guests under 16 years old not allowed in lounge</p><p><b>Relax</b> - Outdoor private hot tub</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch LCD TV, premium channels, and iPod dock</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service</p><p><b>Sleep</b> - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and phone</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Tile flooring in room</p><p><b>Eco-friendly</b> - Eco-friendly toiletries and recycling bin</p><p>Non-Smoking</p>

Red Level Junior Suite Front Ocean View

Sleeps 3 · 54 m² · 2× Twin bed, Sofa bed

  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower
  • Free WiFi
  • Minibar

<p><strong>1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed</strong></p><p>581-sq-foot room, furnished balcony with ocean views </p><br/><p><b>Executive Level</b> - Club Lounge access, light refreshments, internet access in the lounge, and separate check-in location; guests under 16 years old not allowed in lounge</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch LCD TV, premium channels, and iPod dock</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service</p><p><b>Sleep</b> - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and phone</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Tile flooring in room</p><p><b>Eco-friendly</b> - Eco-friendly toiletries and recycling bin</p><p>Non-Smoking</p>

Red Level, Villa, Private Pool

Sleeps 2 · 400 m² · King bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower
  • Free WiFi

<p><strong>1 King Bed</strong></p><p>4306-sq-foot room with garden views </p><br/><p><b>Executive Level</b> - Club Lounge access, light refreshments, internet access in the lounge, and separate check-in location; guests under 16 years old not allowed in lounge</p><p><b>Layout</b> - Bedroom and sitting area</p><p><b>Relax</b> - Private pool and indoor private hot tub</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 48-inch LCD TV, premium channels, and iPod dock</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service</p><p><b>Sleep</b> - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead</p><p><b>Practical</b> - Desk, fenced private yard, and laptop-compatible safe</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Tile flooring in room</p><p><b>Eco-friendly</b> - Eco-friendly toiletries and recycling bin</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p>

Amenities

  • Free WiFi
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Wheelchair-accessible pool
  • Conference space
  • Full-service spa
  • Parking (limited spaces)
  • Wheelchair-accessible spa
  • 24-hour fitness facilities
  • Covered parking
  • Free self parking
  • Free valet parking
  • Wheelchair-accessible on-site restaurant
Show all 72 amenities
  • Snack bar/deli
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Golf lessons available nearby
  • Golfing nearby
  • 24-hour front desk
  • Safe-deposit box at front desk
  • ATM/banking
  • Ballroom
  • Banquet hall
  • Bicycle rentals nearby
  • Boat tours nearby
  • Computer station
  • Concierge service
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Electric car charging station
  • Elevator
  • Evening entertainment
  • Express check-in
  • Express check-in/check-out
  • Express check-out
  • Food and water bowls
  • Free reception
  • Garden
  • Gift shops or newsstand
  • Grey water recycling system
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Library
  • Lifeguard on site
  • Luggage storage
  • Meeting rooms
  • Mountain biking nearby
  • Multilingual staff
  • Nature reserve
  • Padel court on site
  • Pilates classes on site
  • Porter/bellhop
  • Reception hall
  • Recycling
  • Renewable energy source - solar
  • Sailing nearby
  • Scuba diving nearby
  • Segway rental/tour on site
  • Shopping on site
  • Smoke-free property
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Television in common areas
  • Tennis lessons on site
  • Terrace
  • Tours/ticket assistance
  • Turkish bath/Hammam
  • Volleyball on site
  • Wedding services
  • Wheelchair accessible

Location

© OpenStreetMap contributors

Calle La Costa, s/n, Alcala, Guia de Isora, Tenerife, 38686, Guia de Isora, ES

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say9.4102 reviews

+ Amazing Hotel+ Friendly staff+ Great location+ Comfortable beds− Limited parking− Expensive breakfast− No spa services
Cleanliness7.5
Service8.3
Location8.1
Room Quality7.8
Amenities7.2
Value for Money6.9

Guest review

4.0

Resort grounds and room size/cleanliness were fabulous, everything else was below average. Pool staff would not take an order - no service to save their lives, rather talk amongst themselves and would get upset when you'd walk to the bar to order - this resort could double/triple profits overnight if they learned and charged for service. I paid Red Level to escape kids and to relax - my ocean view room was over the Italian kitchen and other amenities downstairs, could hear loud noises, banging and yelling until 1-2 AM each evening. The high-end restaurant at Red Level was horrid! If you want to overpay for fluffy bite size crap you are in luck...just don't waste your time no matter how they market the experience. Americans - this is primarily a Spanish/Brit facility. The grounds are NOT huge they are adequate and simple to move throughout, the food is bland, most of the buffet are cold cuts and things you just won't eat (stewed tomatoes, cabbage salads etc... evenings they cooked steaks but still don't have a clue how to prepare (even with their chef hats on) the major option was would you like a sprinkle of salt on that? Make sure to bring an electrical converter to charge phones etc as everything is European. Nice hotel but really frustrating atmosphere when trying to relax and escape normal everyday issues.

Jeffrey · 2025-07-11

Guest review

10.0

Second time here, better than the first.

Derek · 2025-06-02

Guest review

10.0

Amazing Hotel, amazing stay

Neall · 2025-03-09

Guest review

10.0

Friendly staff, great selection of restaurants. Red Level is definitely worth the extra money. We will absolutely return

Emily · 2025-02-17

Guest review

10.0

Red level staff … absolutely magnificent … they were helpful and responsive to all my needs and questions. I really want to come back as this was one of the experiences of a lifetime.

Alexander · 2024-12-23

Guest review

10.0

Beautiful facility and super helpful staff. Love them

Sury · 2024-11-29

Hotels of Earth · questions

Is RedLevel at Gran Melia Palacio de Isora - Adults Only really a five-star hotel?
Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Guests under 16 years old are not permitted at this adults-only property.

Only registered guests are allowed in the guestrooms.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

›Pets

Maximum number of pets per room 2

›Pets

Service animals are exempt from fees/restrictions

›Children and extra beds

No rollaway/extra beds available

›Pets

Pets cannot be left unattended

›Pets

Pets allowed

›Guest type

Caters to adults only

›Guest type

LGBTQ friendly

›General

Professional property host/manager

›Children and extra beds

No cribs (infant beds) available

›Pets

Only dogs are allowed

›Pets

Service animals are allowed