Red Level, Deluxe Room, Partial Ocean View
Sleeps 3 · 54 m² · King bed, Sofa bed
- Bathrobe
- Private bathroom
- Separate bathtub and shower
- Free WiFi
- Minibar
RedLevel at Gran Melia Palacio de Isora - Adults Only
★★★★★ Calle La Costa, s/n, Alcala, Guia de Isora, Tenerife, 38686, Guia de Isora, ES
9.4 guest rating· 102 reviews
The five stars
RedLevel at Gran Melia Palacio de Isora - Adults Only holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Full-service spa, Terrace, Concierge service and Conference space.
Guests score it 9.4/10 across 102 reviews.
About this hotel
Discover a luxurious getaway at RedLevel at Gran Melia Palacio de Isora - Adults Only , where relaxation meets sophistication.
Indulge in our Full-Service Spa offering a range of rejuvenating treatments, from soothing massages to revitalizing facials, ensuring you unwind in style.
Stay active with our Recreational Amenities , featuring three stunning outdoor swimming pools, outdoor tennis courts, and a 24-hour fitness center, catering to all your fitness needs.
Savor exquisite cuisine at La Terrasse , one of nine on-site restaurants, or mingle at our five bars and lounges, offering delightful dining options and drinks to suit every palate.
Escape to paradise and make unforgettable memories—book your stay today!
Rooms & rates
Red Level Junior Suite Large Terrace with Whirlpool
Sleeps 3 · 93 m² · King bed, Sofa bed
- Bathrobe
- Private bathroom
- Separate bathtub and shower
- Free WiFi
- Minibar
Red Level Master Suite Ocean View with Terrace Bathtub
Sleeps 3 · 111 m² · King bed, Sofa bed
- Bathrobe
- Private bathroom
- Separate bathtub and shower
- Free WiFi
- Minibar
Red Level Deluxe
Sleeps 3 · 54 m² · King bed
- Bathrobe
- Private bathroom
- Separate bathtub and shower
- Free WiFi
- Minibar
Deluxe Room, Partial Ocean View (Redlevel with Whirlpool)
Sleeps 3 · 54 m² · King bed, Sofa bed
- Bathrobe
- Private bathroom
- Separate bathtub and shower
- Free WiFi
- Minibar
Red Level Junior Suite Front Ocean View with Whirlpool
Sleeps 3 · 54 m² · King bed, Sofa bed
- Bathrobe
- Private bathroom
- Separate bathtub and shower
- Free WiFi
- Minibar
Red Level Junior Suite Front Ocean View
Sleeps 3 · 54 m² · 2× Twin bed, Sofa bed
- Bathrobe
- Private bathroom
- Separate bathtub and shower
- Free WiFi
- Minibar
Red Level, Villa, Private Pool
Sleeps 2 · 400 m² · King bed
- Desk
- Bathrobe
- Private bathroom
- Separate bathtub and shower
- Free WiFi
Amenities
- Free WiFi
- Pool cabanas (surcharge)
- Pool sun loungers
- Pool umbrellas
- Wheelchair-accessible pool
- Conference space
- Full-service spa
- Parking (limited spaces)
- Wheelchair-accessible spa
- 24-hour fitness facilities
- Covered parking
- Free self parking
- Free valet parking
- Wheelchair-accessible on-site restaurant
Show all 72 amenities
- Snack bar/deli
- Beach sun loungers
- Beach towels
- Beach umbrellas
- Golf lessons available nearby
- Golfing nearby
- 24-hour front desk
- Safe-deposit box at front desk
- ATM/banking
- Ballroom
- Banquet hall
- Bicycle rentals nearby
- Boat tours nearby
- Computer station
- Concierge service
- Eco-friendly cleaning products used
- Eco-friendly toiletries
- Electric car charging station
- Elevator
- Evening entertainment
- Express check-in
- Express check-in/check-out
- Express check-out
- Food and water bowls
- Free reception
- Garden
- Gift shops or newsstand
- Grey water recycling system
- Hiking/biking trails nearby
- Kayaking nearby
- Library
- Lifeguard on site
- Luggage storage
- Meeting rooms
- Mountain biking nearby
- Multilingual staff
- Nature reserve
- Padel court on site
- Pilates classes on site
- Porter/bellhop
- Reception hall
- Recycling
- Renewable energy source - solar
- Sailing nearby
- Scuba diving nearby
- Segway rental/tour on site
- Shopping on site
- Smoke-free property
- Snorkeling nearby
- Surfing/bodyboarding nearby
- Television in common areas
- Tennis lessons on site
- Terrace
- Tours/ticket assistance
- Turkish bath/Hammam
- Volleyball on site
- Wedding services
- Wheelchair accessible
Location
Calle La Costa, s/n, Alcala, Guia de Isora, Tenerife, 38686, Guia de Isora, ES
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say9.4102 reviews
+ Amazing Hotel+ Friendly staff+ Great location+ Comfortable beds− Limited parking− Expensive breakfast− No spa services
Cleanliness7.5
Service8.3
Location8.1
Room Quality7.8
Amenities7.2
Value for Money6.9
Guest review
4.0Resort grounds and room size/cleanliness were fabulous, everything else was below average. Pool staff would not take an order - no service to save their lives, rather talk amongst themselves and would get upset when you'd walk to the bar to order - this resort could double/triple profits overnight if they learned and charged for service. I paid Red Level to escape kids and to relax - my ocean view room was over the Italian kitchen and other amenities downstairs, could hear loud noises, banging and yelling until 1-2 AM each evening. The high-end restaurant at Red Level was horrid! If you want to overpay for fluffy bite size crap you are in luck...just don't waste your time no matter how they market the experience. Americans - this is primarily a Spanish/Brit facility. The grounds are NOT huge they are adequate and simple to move throughout, the food is bland, most of the buffet are cold cuts and things you just won't eat (stewed tomatoes, cabbage salads etc... evenings they cooked steaks but still don't have a clue how to prepare (even with their chef hats on) the major option was would you like a sprinkle of salt on that? Make sure to bring an electrical converter to charge phones etc as everything is European. Nice hotel but really frustrating atmosphere when trying to relax and escape normal everyday issues.
Guest review
10.0Second time here, better than the first.
Guest review
10.0Amazing Hotel, amazing stay
Guest review
10.0Friendly staff, great selection of restaurants. Red Level is definitely worth the extra money. We will absolutely return
Guest review
10.0Red level staff … absolutely magnificent … they were helpful and responsive to all my needs and questions. I really want to come back as this was one of the experiences of a lifetime.
Guest review
10.0Beautiful facility and super helpful staff. Love them
Hotels of Earth · questions
- Is RedLevel at Gran Melia Palacio de Isora - Adults Only really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Guests under 16 years old are not permitted at this adults-only property.
Only registered guests are allowed in the guestrooms.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
›Pets
Maximum number of pets per room 2
›Pets
Service animals are exempt from fees/restrictions
›Children and extra beds
No rollaway/extra beds available
›Pets
Pets cannot be left unattended
›Pets
Pets allowed
›Guest type
Caters to adults only
›Guest type
LGBTQ friendly
›General
Professional property host/manager
›Children and extra beds
No cribs (infant beds) available
›Pets
Only dogs are allowed
›Pets
Service animals are allowed