Premier Room
Sleeps 3 · 35 m² · King bed
- Desk
- Bathrobe
- Private bathroom
- Separate bathtub and shower
- Coffee/tea maker
The Chateau Spa & Wellness Resort
★★★★★ KM48,Persimpangan Bertingkat . Lebuhraya Karak,, Bukit Tinggi, MY
8.8 guest rating· 1216 reviews
The five stars
The Chateau Spa & Wellness Resort holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Terrace.
Guests score it 8.8/10 across 1216 reviews.
About this hotel
Unique Medieval Castle Setting
Experience a stay in a 12th century French medieval castle at The Chateau Spa & Wellness Resort. Luxurious rooms and suites await with a blend of modern comforts and historic charm.
Extensive Wellness Programmes & Dining Options
Indulge in wellness with a variety of programmes and relax in style with 5 dining options serving organic and fresh produce. From fine dining at L'assiette to all-day dining at La Vie, culinary delights await.
Organic Spa & Outdoor Activities
Unwind at La Sante spa with pampering treatments or explore outdoor activities such as horseback riding and yoga classes. Let our friendly staff assist you in making the most of your stay at our luxury resort.
Book now for an unforgettable castle retreat at The Chateau Spa & Wellness Resort.
Rooms & rates
Family Suite, 2 Bedrooms
Sleeps 4 · 84 m² · King bed, 2× Twin bed
- Desk
- Bathrobe
- Private bathroom
- Separate bathtub and shower
- Coffee/tea maker
Family Suite
Sleeps 6 · 85 m² · 2× Twin bed, Queen bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Deluxe Double or Twin Room
Sleeps 3 · 25 m² · Queen bed, 2× Twin bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Two-Bedroom Suite
Sleeps 6 · 130 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Three-Bedroom Suite
Sleeps 8 · 150 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Premier King or Twin Room
Sleeps 3 · 35 m² · Queen bed, 2× Twin bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
One-Bedroom Suite
Sleeps 3 · 60 m² · Queen bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Deluxe Twin Room
Sleeps 3 · 25 m² · 2× Single bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Premier Twin Room
Sleeps 2 · 35 m² · 2× Single bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Amenities
- Free WiFi
- Outdoor pool
- Pool with view
- Swimming pool
- Spa/wellness center
- Spa/wellness center services
- Sauna
- Fitness facilities
- Free Parking
- Accessible parking
- Valet parking
- Breakfast in the room
- Breakfast takeaway containers
- Restaurant
Show all 84 amenities
- Bar
- Screens / Barriers between staff and guests for safety
- Air conditioning
- Sun loungers or beach chairs
- 24-hour front desk
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Access to health care professionals
- Beauty Services
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Chapel/shrine
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Contactless check-in/check-out
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Dry cleaning
- Express check-in/check-out
- Face masks for guests available
- Facilities for disabled guests
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Fruits
- Games room
- Garden
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Hot tub/Jacuzzi
- Invoice provided
- Ironing service
- Key card access
- Kid meals
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Manicure
- Massage services
- Meeting/banquet facilities
- Outdoor furniture
- Packed lunches
- Pedicure
- Physical distancing in dining areas
- Physical distancing rules followed
- Private check-in/check-out
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shuttle service
- Shuttle service (free)
- Smoke alarms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Steam room
- Sun terrace
- Terrace
- Thermometers for guests provided by property
- Toilet with grab rails
- Wheelchair accessible
- Wine/champagne
Location
KM48,Persimpangan Bertingkat . Lebuhraya Karak,, Bukit Tinggi, MY
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say8.81216 reviews
+ Exceptional service+ Beautiful location+ Clean accommodations+ Great food quality− Room size could be larger− Temperature issues in rooms− Breakfast variety could improve
Cleanliness8.8
Service9.2
Location9.3
Room Quality8.2
Amenities8.8
Value for Money8.2
Smuk udsigt.
8.0Personalet gjorde det virkelig godt. Lækker mad.
− Trænger snart til renovering. Det ligger langt fra alt. Så en enkelt nat Max to.
Guest review
9.0Staff very friendly
− Breakfast was a little cold. Grab not readily available
Perfect
10.0Great way to relax.
− Nothing
good - would return. strictly for unwinding- nothing happens there.
7.0quiet and cool break from the noise and heat of Kuala Lumpur they have their own garden.....the food is good great staff
− maintenance could be better TVs are outdated - could not update and use the HBO app. The web-server is a joke. no activities.....it looks like nobody works on marketing the place
very comfortable room to stay in family room for my family.
9.0breakfast is good. Got taste.
− shuttle to tropicale cocmar
Nice
10.0It is beautiful
− Some of the activities were missing in the vicinity
Hotels of Earth · questions
- Is The Chateau Spa & Wellness Resort really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The minimum age to access The La Sante Spa is 16 years old.
Pool is fully operationalGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
›Parking
Free private parking is possible on site (reservation is not needed).
›Internet
WiFi is available in all areas and is free of charge.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
›Pets
Pets are not allowed.