Two-Bedroom Apartment
Sleeps 4 · 50 m² · Queen bed
- Air conditioning
- Private bathroom
- Kitchenette
- Kitchen
- Shower
Thermal Oak Motel
★★★★ 291 Fenton Street, Rotorua, NZ
9.6 guest rating· 1059 reviews
About this hotel
Modern Accommodation Options
Thermal Oak Motel in Rotorua offers a range of modern studios, suites, and apartments for a comfortable stay.
Convenient Amenities
Each accommodation at Thermal Oak Motel is equipped with a flat-screen TV, air-conditioning, full kitchenette, free unlimited WiFi, and complimentary on-site parking.
Ideal Location
Situated just a short 10 minutes' walk from Rotorua's city centre, guests at Thermal Oak Motel can easily explore the various activities, sights, and experiences the area has to offer.
Ready to experience the comfort and convenience of Thermal Oak Motel in Rotorua? Book your stay now for an unforgettable visit!
Rooms & rates
Suite, 1 Bedroom, 1 Queen and 2 Twin
Sleeps 4 · 2× Twin bed, Queen Bed
- Air conditioning
- Private bathroom
- Kitchen
- Free tea bags/instant coffee
- Free WiFi
Suite, 1 Bedroom, 1 King and 2 Twin
Sleeps 4 · 2× Twin bed, King bed
- Air conditioning
- Private bathroom
- Kitchen
- Free tea bags/instant coffee
- Free WiFi
House, 3 Bedrooms
Sleeps 6 · King bed, Queen Bed, 2× Twin bed
- Air conditioning
- Private bathroom
- Kitchen
- Free tea bags/instant coffee
- Free WiFi
Executive Apartment, 2 Bedrooms
Sleeps 4 · 2× Twin bed, Queen Bed
- Air conditioning
- Private bathroom
- Kitchen
- Free tea bags/instant coffee
- Free WiFi
Deluxe Queen Studio
Sleeps 2 · 30 m² · Queen bed
- Air conditioning
- Private bathroom
- Kitchenette
- Kitchen
- Shower
King Suite
Sleeps 4 · 46 m² · 2× Twin bed, Extra-large double bed (Super-king size)
- Air conditioning
- Private bathroom
- Kitchenette
- Kitchen
- Shower
Queen Suite
Sleeps 4 · 41 m² · 2× Twin bed, Queen bed
- Air conditioning
- Private bathroom
- Kitchenette
- Kitchen
- Shower
Three-Bedroom Apartment
Sleeps 6 · 74 m² · Queen bed
- Air conditioning
- Private bathroom
- Additional bathroom
- Kitchenette
- Kitchen
Amenities
- WiFi available
- Free Parking
- Accessible parking
- Air conditioning
- Tour desk
- Non-smoking rooms
- Family rooms
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Daily housekeeping
- Designated smoking area
- Facilities for disabled guests
- Fire extinguishers
Show all 31 amenities
- First aid kit available
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Key access
- Key card access
- Laundry
- Laundry washed per local authority guidelines
- Lower bathroom sink
- Luggage storage
- Physical distancing rules followed
- Security alarm
- Smoke alarms
- Toilet with grab rails
- Wheelchair accessible
Location
291 Fenton Street, Rotorua, NZ
- Check-in
- from 02:00 PM to 06:30 PM
- Check-out
- until 10:00 AM
What guests say9.61059 reviews
+ Spacious rooms+ Friendly staff+ Good location+ Comfortable beds− Cleanliness issues− Limited amenities− Noise from other guests
Cleanliness9.0
Service9.8
Location9.8
Room Quality9.5
Amenities9.8
Value for Money9.7
Awesome!!!
10.0I didn't get to try the breakfast. But I must give it a go when I come back. The standards was exceptional! I was shocked with how nice the room was! I loved it! Definitely would recommend to others. Love that their was deals available.
− Could do with comfy pillows and extra blanket as it was cold even with the air con on. But other than that I still had a Good sleep.
We chose this motel specifically for the private spa room to relax after long days of hiking, but the hot water situatio
3.0We chose this motel specifically for the private spa room to relax after long days of hiking, but the hot water situation turned our stay into an absolute joke!
− The Spa & Hot Water Issue We paid extra for the private spa room, which turned out to be a complete waste of money. On our first night, we got back from hiking around 8:30 PM looking forward to a soak, only to find there was absolutely no hot water for the spa at all. The next day, we actually rushed back to the motel by 7:00 PM just to check if hot water was finally being supplied. We did manage to use the spa on the second night, and we turned the taps off immediately once it was filled to conserve water. Yet, the system was so poor that doing just that completely drained the tank. We had three people in our group, but there was so little hot water left that only one of us could take a 5 mins shower before it ran completely freezing cold! It is honestly hilarious (and incredibly frustrating) that we specifically booked this place for a spa experience, yet we couldn't even get three basic showers out of it. Save your money and just book a standard room instead.
Very good
9.0Excellent location. Very close to town.
Functional rather than welcoming.
7.0Clean towels. Separate bedrooms as requested. Lounge area spacious.
− Did not realise filling spa would leave us without hot water for shower. Room freezing on arrival and heat pump took ages to warm up area. No dish cloth for kitchen. No top up of coffee sachets. Not enough towel rail / hooks in bathroom for 4 people.
Guest review
7.0The rooms were spacious and local to attractions.
− No hot water so we couldnt shower or use the spa. The rooms didnt have thick blankets in winter. You had to request extras and reception closed at 6pm. We didn't realise till after they closed that there were no thick blankets. Luckily we had warm air cond.
Everything was good just very cold shower.
7.0We have stayed here before as it’s close to our planned activities.
− Coldest shower we’ve ever had.
Good to know
Please note that there is a 2% charge when you pay with a credit card.
When booking more than 4 rooms, different policies and additional supplements may apply.
Pre-Authorization of $5.00 per room is required prior or on arrival for incidentals and security purpose from your credit card. It will be released back to your card after your departure. This normally takes 7 working days but can be longer depending on your bank.
Bedding sizes displayed may differ due to platform's language chosen on customer's end and platform's description limitations. Furniture descriptions solely based on information obtained from suppliers.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
›Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
›Parking
Free public parking is possible on site (reservation is not needed).
›Internet
WiFi is available in all areas and is free of charge.
›Pets
Pets are not allowed.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
People 13 years old and over stay for NZD 35 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.