★★★★★ Genting Highlands, Genting Highlands, MY
8.1 guest rating· 13 reviews
Resorts World Genting - Genting Grand holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Fitness center, Room service, Spa/wellness center, Valet parking and Concierge service.
Luxurious Accommodation
Experience modern and elegant rooms equipped with top-notch amenities for a comfortable stay at Genting Grand.
Exciting Facilities
Indulge in the casino, relish delectable meals at the in-house restaurant, and enjoy free Wi-Fi access throughout the hotel.
Convenient Location
Located in the heart of Genting Highlands, just a short stroll from the shopping district, Genting Grand is the perfect choice for a memorable getaway.
Experience luxury and convenience at Genting Grand - Book your stay now!
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Sleeps 4 · 98 m² · Queen bed
The spacious suite has 2 bedrooms and 1 bathroom with a bath and free toiletries. The suite features a mini-bar, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 3 beds.
Sleeps 3 · 79 m² · Queen bed
This suite has a electric kettle, mini-bar and tea/coffee maker. Package Entitlements are for 2 people: One-night stay. Set Breakfast for two people at e18hteen. Complimentary parking. Welcome drink for 2 people at Lobby Lounge. 60mins Body Massage at M Spa with complimentary access to Spa Facility i.e. Sauce, Jacuzzi and Steambath.
Sleeps 3 · 79 m² · Queen bed
This suite features a electric kettle, mini-bar and flat-screen TV. Package Entitlements are for 2 people: One-night stay. Complimentary parking. Welcome drink for 2 people at Lobby Lounge. 60mins Body Massage at M Spa with complimentary access to Spa Facility i.e. Sauce, Jacuzzi and Steambath for 2 people.
Sleeps 3 · 31 m² · Queen bed
The elegant rooms come with modern décor and are equipped with a flat-screen TV and tea/coffee maker. The private bathroom comes with bath and hot shower facilities.
Sleeps 3 · 65 m² · Queen bed, 2× Twin bed
The spacious double room provides a mini-bar, a coffee machine, as well as a private bathroom featuring a bath and a shower.
Sleeps 3 · 31 m² · Queen bed
This double room features a mini-bar, cable TV and electric kettle. Guests enjoy: - Buffet breakfast for 2 people - One-time, 1-hour massage for 2 people
Sleeps 3 · 79 m² · Queen bed
The spacious suite features 1 bedroom and 1 bathroom with a bath and free toiletries. The suite offers a mini-bar, a tea and coffee maker, a safe deposit box and a flat-screen TV with cable channels. The unit offers 1 bed.
Sleeps 3 · 79 m² · Queen bed
This suite features a mini-bar, tea/coffee maker and satellite TV. Package Entitlements are for 2 people: One-night stay. Set Breakfast for two people at e18hteen. Complimentary parking. Welcome drink for 2 people at Lobby Lounge.
Genting Highlands, Genting Highlands, MY
Guest review
5.0Is genting grand. Central location.
− 1. Front desk receptionist was not professional at checking in as she mentioned as my family and i are not members so will take a few steps to check in, which we understand totally but she kept emphasising it that she was fasting and almost goes crazy. I was not sure whether that needs to convey to her customers at this point. 2. Second- when i asked whether we had any complimentary parking. Another staff mentioned in a stern reply that our hotel has NO complimentary parking even though i said booking.com stated there is. I will not blame on the ground staff jokey as they do not know anything about this. Luckily the supervisor came and manage to resolve the issues by telling us that as we did not inform that we are under the ‘luxury’ suite so the staff will not know. (is this my job to tell?) 3. We have decided to have our breakfast at coffee terrace as it opens at 6.30am and convenient enough and only 1 min walk away. We had a toddler who is 1.5 years old and when i asked about children charges she mentioned even baby that dont eat also need to pay. I had a laugh and i request to ask the supervisor to waste less time to clarify. Overall rooms and casinos experience was great. Only the ground staff customer service need training.
Will stay here again if I come Genting
10.0Room and services is great!
− The toilet sliding door is faulty.
Exceptional
10.0
Superb
9.0
Good
7.0Location
− No breakfast Furniture needs renewal
Very good
8.0Strategic hotel location and comfy room
− The location
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that guests checking in at the reception must be at least 18 years old.
Please note that the hotel does not accept third-party credit and debit cards. Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel.
Please note that the hotel does not accept third-party credit and debit cards. Please present the same credit card used to guarantee your booking when checking in.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
From 1st March 2022, a Sustainability Charge of RM3 per room/ day will be imposed in accordance with the Hotel (Pahang) Regulation 2021. This charge will be collected upon check-in.
Pets are not allowed.
WiFi is available in the hotel rooms and is free of charge.
Private parking is possible on site (reservation is not needed) and costs MYR 3 per hour.
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
People no matter the age stay for MYR 200 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.