Hotels of Earth

Paradisus Playa del Carmen – Riviera Maya - All Inclusive

★★★★★ 5ª Avenida, Playa del Carmen, Playa del Carmen, QROO, 77719, Playa del Carmen, MX

About this hotel

Luxurious Spa and Recreational Amenities

Indulge in body treatments and facials at the spa, then enjoy 5 outdoor swimming pools, a complimentary water park, and a health club for ultimate relaxation.

All-Inclusive Dining and Entertainment

Experience 13 restaurants, a beach bar, a swim-up bar, and 16 bars/lounges offering a wide array of dining and drink options. Special dinners, room service, and a coffee shop/cafe are also available.

Convenient Facilities and Services

From complimentary wireless internet and concierge services to a business center and event spaces, this property ensures a seamless stay. With 488 air-conditioned rooms featuring premium bedding and DVD players, comfort meets luxury.

Book now at Paradisus Playa del Carmen – Riviera Maya for a blissful, all-inclusive getaway in Playa del Carmen!

Rooms & rates

Pick your dates — prices are live, not cached.

Junior Suite (Nature View)

Sleeps 4 · 63 m² · King bed

  • Desk
  • Air conditioning
  • Balcony or patio
  • Furnished balcony or patio
  • Bathrobe

<p><strong>2 Double Beds OR 1 King Bed</strong></p><p>678-sq-foot room with garden views </p><br/><p><b>Layout</b> - Bedroom </p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 50-inch flat-screen TV, cable channels, and DVD player</p><p><b>Food & Drink</b> - Room service (limited) and minibar (fees may apply)</p><p><b>Sleep</b> - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, iron/ironing board, and desk</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Need to Know</b> - No cribs (infant beds) or rollaway/extra beds available</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p>

Family Concierge Junior Suite Nature View

Sleeps 4 · 58 m² · King bed

  • Desk
  • Air conditioning
  • Balcony or patio
  • Furnished balcony or patio
  • Bathrobe

<p><strong>2 Double Beds OR 1 King Bed</strong></p><p>624-sq-foot room with garden views </p><br/><p><b>Club Level</b> - Separate check-in location</p><p><b>Layout</b> - Bedroom </p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 50-inch flat-screen TV, cable channels, and DVD player</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), and room service (limited hours)</p><p><b>Sleep</b> - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, iron/ironing board, and desk; rollaway beds (free) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p>

Family Concierge Suite Nature View

Sleeps 5 · 78 m² · 2× Double bed

  • Desk
  • Air conditioning
  • Balcony or patio
  • Furnished balcony or patio
  • Bathrobe

<p><strong>2 Double Beds</strong></p><p>839-sq-foot room with garden views </p><br/><p><b>Club Level</b> - Separate check-in location</p><p><b>Layout</b> - Bedroom and dining area</p><p><b>Relax</b> - Rooftop private hot tub</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 50-inch flat-screen TV, cable channels, and DVD player</p><p><b>Food & Drink</b> - Microwave, minibar (fees may apply), espresso maker, and room service (limited hours)</p><p><b>Sleep</b> - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, iron/ironing board, and desk; rollaway beds (free) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p>

Roulette Room Playa del Carmen or La Perla

Sleeps 3 · 58 m² · King bed

  • Desk
  • Air conditioning
  • Balcony or patio
  • Furnished balcony or patio
  • Bathrobe

<p><strong>1 King Bed OR 2 Double Beds</strong></p><p>624-sq-foot room with garden views </p><br/><p><b>Layout</b> - Bedroom </p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 50-inch flat-screen TV, cable channels, and DVD player</p><p><b>Food & Drink</b> - Room service (limited) and minibar (fees may apply)</p><p><b>Sleep</b> - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, iron/ironing board, and desk</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Need to Know</b> - No cribs (infant beds) or rollaway/extra beds available</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors and room/bed type depends on availability at check-in </p>

Master Suite Nature View

Sleeps 4 · 106 m² · King bed

  • Desk
  • Air conditioning
  • Balcony or patio
  • Furnished balcony or patio
  • Private bathroom

<p><strong>1 King Bed</strong></p><p>1140-sq-foot room with garden views </p><br/><p><b>Layout</b> - Bedroom and dining area</p><p><b>Relax</b> - Rooftop private hot tub</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 50-inch flat-screen TV, cable channels, and DVD player</p><p><b>Food & Drink</b> - Microwave, minibar (fees may apply), room service (limited hours), and dining table</p><p><b>Sleep</b> - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, slippers, and a bathtub or shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, iron/ironing board, and desk; rollaway beds (free) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p>

Two Bedroom Master Suite

Sleeps 10 · 184 m² · Double bed, King bed

  • Desk
  • Air conditioning
  • Balcony or patio
  • Furnished balcony or patio
  • Private bathroom

<p><strong>1 Double Bed and 1 King Bed</strong></p><p>1980-sq-foot room with garden views </p><br/><p><b>Layout</b> - 2 bedrooms </p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 50-inch flat-screen TV, cable channels, and DVD player</p><p><b>Food & Drink</b> - Room service (limited) and minibar (fees may apply)</p><p><b>Sleep</b> - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, slippers, and a bathtub or shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, iron/ironing board, and desk; rollaway beds (free) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p>

Suite (Nature View)

Sleeps 5 · 78 m² · 2× Double bed

  • Desk
  • Air conditioning
  • Balcony or patio
  • Furnished balcony or patio
  • Private bathroom

<p><strong>2 Double Beds</strong></p><p>839-sq-foot room with garden views </p><br/><p><b>Layout</b> - Bedroom and dining area</p><p><b>Relax</b> - Rooftop private hot tub</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 50-inch flat-screen TV, cable channels, and DVD player</p><p><b>Food & Drink</b> - Microwave, minibar (fees may apply), and room service (limited hours)</p><p><b>Sleep</b> - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, slippers, and a bathtub or shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, iron/ironing board, and desk; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Need to Know</b> - No rollaway/extra beds available</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p>

Family Concierge Master Suite SwimUp

Sleeps 4 · 106 m² · King bed

  • Desk
  • Air conditioning
  • Balcony or patio
  • Furnished balcony or patio
  • Bathrobe

<p><strong>1 King Bed</strong></p><p>1140-sq-foot room with garden views </p><br/><p><b>Club Level</b> - Separate check-in location</p><p><b>Layout</b> - Bedroom and dining area</p><p><b>Relax</b> - Rooftop private hot tub</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 50-inch flat-screen TV, cable channels, and DVD player</p><p><b>Food & Drink</b> - Microwave, minibar (fees may apply), espresso maker, and room service (limited hours)</p><p><b>Sleep</b> - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, iron/ironing board, and desk; rollaway beds (free) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p>

Family Concierge Master Suite Nature View

Sleeps 3 · 106 m² · King bed

  • Desk
  • Air conditioning
  • Balcony or patio
  • Furnished balcony or patio
  • Private bathroom

<p><strong>1 King Bed</strong></p><p>1140-sq-foot room with pool views </p><br/><p><b>Club Level</b> - Separate check-in location</p><p><b>Layout</b> - Bedroom and dining area</p><p><b>Relax</b> - Rooftop private hot tub</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 50-inch flat-screen TV, cable channels, and DVD player</p><p><b>Food & Drink</b> - Microwave, minibar (fees may apply), espresso maker, and room service (limited hours)</p><p><b>Sleep</b> - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, slippers, and a bathtub or shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, iron/ironing board, and desk; rollaway beds (free) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p>

Family Concierge Suite SwimUp

Sleeps 5 · 78 m² · 2× Double bed

  • Desk
  • Air conditioning
  • Balcony or patio
  • Furnished balcony or patio
  • Bathrobe

<p><strong>2 Double Beds</strong></p><p>839-sq-foot room with pool views </p><br/><p><b>Club Level</b> - Separate check-in location</p><p><b>Layout</b> - Bedroom and dining area</p><p><b>Relax</b> - Rooftop private hot tub</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 50-inch flat-screen TV, cable channels, and DVD player</p><p><b>Food & Drink</b> - Microwave, minibar (fees may apply), espresso maker, and room service (limited hours)</p><p><b>Sleep</b> - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, iron/ironing board, and desk; rollaway beds (free) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p>

Amenities

  • Free WiFi
  • Pool sun loungers
  • Pool umbrellas
  • Conference space
  • Full-service spa
  • Sauna
  • Free self parking
  • Snack bar/deli
  • Beach towels
  • Beach umbrellas
  • 24-hour front desk
  • Arcade/game room
  • ATM/banking
  • Ballroom
Show all 43 amenities
  • Banquet hall
  • Children's games
  • Children's toys
  • Concierge service
  • Conference center
  • Dock
  • Ecotours nearby
  • Elevator
  • Free water park access
  • Gift shops or newsstand
  • Health club
  • Internet access
  • Luggage storage
  • Meeting rooms
  • Multilingual staff
  • Outdoor entertainment area
  • Outdoor furniture
  • Pilates classes on site
  • Playground on site
  • Porter/bellhop
  • Reception hall
  • Shopping on site
  • Smoke-free property
  • Swimming nearby
  • Television in common areas
  • Tours/ticket assistance
  • Waterslide
  • Wedding services
  • Wheelchair accessible

Location

© OpenStreetMap contributors

5ª Avenida, Playa del Carmen, Playa del Carmen, QROO, 77719, Playa del Carmen, MX

Check-in
from 03:00 PM
Check-out
until 12:00 PM

What guests say489 reviews

+ Great family activities+ Beautiful setting− Poor food quality− Cleanliness issues
Cleanliness8.2
Service9.7
Location9.7
Room Quality9.1
Amenities8.7
Value for Money8.1

Overall good, but not Worth the price

6.0

The staff were friendly, and the à la carte food was very good. The hotel also has a great water park for kids that parents can enjoy too, along with plenty of entertainment for children. That said, I would not recommend this hotel overall. The beach was full of seaweed and very rocky, to the point where it could hurt your feet. The buffet was disappointing, with limited variety and quality far below what I would expect from a 5-star resort. The kids club was also not very engaging—my son stayed less than an hour and said he never wanted to go back. Overall, I do not think it was worth the price, especially when there are better options in the same price range.

termehk · OTTAWA, ONTARIO · 2026-03-28

Adult only stay

10.0

The overall resort is very large but the adult only section was the perfect size. We loved the pool vibe - not loud music all day long just the right amount. The pool food and drink service was amazing ! Oscar and all the others were very good. The fitness classes were so great. We did yoga and hiit, functional movement and TRX classes . The instructor Vasty had all the energy and knowledge you want in a fitness instruction. She’s one of a kind! Amazing energy ! We did one class with Michelle and she was great too. The beach - the water was amazing! No seaweed The housekeeping and minibar refill people - no issues always done to perfection when we returned to the day. The only negative were the restaurants at night. The buffet had better food. The à la carte was not great except the hibachi . The serve at Lemon and the food was poor and we are not hard to please people. Anyways we still enjoy the nights but the buffet was the best food we had at supper. Loved the coffee shop! In all we had a great time with amazing weather. Adult only is the way to go now that our kids are older. We really enjoyed that part of the trip!

Compass61711807084 · 2026-03-28

Best family vacation. Thank you Angel!

10.0

Angel is a fantastic host for both adults and kids. Every morning, kids look forward to a smiling great host. Thanks for the memories.

V8218CRsandyb · 2026-03-27

playa paradisus

8.0

overall it was good. staff are lovely. activities are good. food could be a bit better. sargasso seaweed stench was bad. couldnt enjoy the beach. kids had fun. water slides and pools were very good.

anthonyY7240CQ · 2026-03-25

Great resort for families!

8.0

Overall we had a fantastic family getaway. Everything felt intentional and geared towards families with young children. The staff were ALL exceptionally friendly and kind (very rare these days) and the food was great. A couple of us had some g.i. Issues for a couple days but that may have been because we overindulged on fresh salads. We had the family concierge service, which I would highly recommend to everyone with kids. All the restaurants were booked for us and we had to do very little other than to show up. Our concierge, Tiara Garcia, was fantastic and helped us out with every little issue we had. The kids loved all the little gifts you brought. Thank you Tiara! The kids loved all the evening programming as well. We had a lot of fun with the kids, relaxed and made some lasting memories. Wouldn’t hesitate coming back again. The early morning rush of people seeking to “reserve” several pool loungers was the only negative aspect of the experience because it takes away from having a relaxing morning and would ask the resort to seek a resolution to this issue.

george2u2 · TORONTO, ONTARIO · 2026-03-25

Another trip to paradise

10.0

Paradisus delivers again! We had a wonderful time. Special shout out to Christopher at the Front Desk and Sebastian at Flora restaurant for making our stay so wonderful.

Atizzle · NEW YORK CITY, NEW YORK · 2026-03-24

Good to know

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

›Pets

Pets not allowed

›Sustainability Certifications

Property confirms they are implementing guest safety measures

›Pets

Service animals are exempt from fees/restrictions

›Check-in & Check-out

Contactless check-out is available

›General

Gloves are available to guests

›General

Guests are provided with free hand sanitizer

›General

Staff temperature checks are conducted regularly

›General

Masks are available to guests

›General

Individually-wrapped food options are available

›General

Staff wears personal protective equipment

›General

Temperature checks are available to guests

›General

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

›General

Property is cleaned with disinfectant

›General

Individually-wrapped food options are available through room service

›General

Social distancing measures are in place

›General

Professional property host/manager

›Check-in & Check-out

Contactless check-in is available

›Sustainability Certifications

Property confirms they are implementing enhanced cleaning measures

›General

Commonly-touched surfaces are cleaned with disinfectant

›General

Shield between guests and staff in main contact areas

›Pets

Service animals are allowed