OYO Hotel Centralia♡

Shady business practices...

2.0

I had ordered this room through booking.com for an annual trip in July 2025. I happened to be in Centralia last weekend for the STP bike rider this last weekend (Sat July 13th) and imagine my immediate consternation to see that the property is closed. In speaking with OYO the following Monday, they said they didn't even know that the property was closed. What kind of outfit are they running here? To make matters worse is that you can even go to OYO or any hotel booking sight and make immediate reservations for as early as the next day! Can you imagine if you pre-paid for a room here only to show up to a closed property.

management is biased. and will ask you to leave . very rude .

4.0

at first things were going well, till the wifi started cutting out and if not turned off at night , sometimes will kick you off wifi. the office is closed almost through out the whole day with a sign on the front door asking you to call the office number for assistance. out side the floor feels cheap and the carpet is peeling off the floor with a feeling of you about to fall through the floor. also there were no towels inside we had to wait till office finaly opend for the short period time it was open we were able to finaly abtain towels . then the biggest shocker of all emplyee Shyann knocked at noon explaining we had to move to quality inn a much smaller room due to the oyo is sold and under another management wich seamed super unfair due to others were staying. quality inn seams to be worst . than the OYO . and wish we could move back. i will be writing my review for quality inn as well. centralia is a very small city and there isnt really a choice of hotels to stay at. in short the OYO seems to be biased and choose who they want there ! and send the rest to quallity inn. a much smaller place...

Ruined STP

2.0

I booked a room for STP with OYO Centralia in January. The reservation was canceled, with no reason given, over six months later, in July. To add insult to injury, rather than a courtesy call, I was notified of the cancellation by an automated SMS message when the deposit I had placed on the reservation was returned. Now, with two weeks and a couple of days until STP, it's impossible to book anything, anywhere that is compatible with participating in the event.

Didn’t stay as they cancelled our reservation. It is just a very old, not very well taken care of property.

2.0

This “hotel” took our reservation in October and cancelled it when they found they could make more money for the reserved July date. We have stayed there two previous time, same time of the year. Don’t trust this new ownership. I do not recommend this hotel ever.

Bad hotel might be a murder scene

2.0

We stayed here, and the room had mold and black and brown stains all over, and it was missing a smoke detector, and there was blood stains on the curtains, plus stains on the sheets and in the bath room there was no toilet paper holder and stains all over it. Plus the phone wasn’t even plugged in, oh and plus when we checked in there was no towels at all, and I called the front desk and they were rude and wouldn’t help at all. If that isn’t blood on the curtains who knows what it was

Rating needs to be a ZERO!

2.0

Needs a 0 option! We had a CONFIRMED reservation (reserved & did REQUIRED confirmation 1 day prior to stay date), when we arrived after driving 300 miles, OYO had canceled our reservation! No explanation, from front desk, or corporate! They gave our room away sometime between 11:57 AM & 1:15 PM. Place looks like a flea bag roach motel! Front desk & corporate staff are discourteous.