Double or Twin Room
Sleeps 2 · Double bed
- Desk
- Air conditioning
- Private bathroom
- Free WiFi
- Minibar
Stipp Hotel Gisenyi
★★★ 311 Avenue de la Comiche, Gisenyi, RW
5 guest rating· 4 reviews
About this hotel
Luxurious Accommodation
Experience comfort and style at Stipp Hotel Gisenyi. Each room is equipped with modern amenities including air conditioning, flat-screen TV, and a private bathroom. Upgrade to a room with stunning lake views for a truly unforgettable stay.
Wellness Retreat
Relax and rejuvenate at our wellness facilities, featuring a sauna to melt your stress away. Unwind by the outdoor pool or enjoy a game of volleyball and basketball just a short walk from the hotel.
Convenient Location
Located within walking distance to Western Union and Clinique medical de 'l Arche, Stipp Hotel Gisenyi offers convenience for our guests. Book your stay now and indulge in luxury and relaxation.
Rooms & rates
Family Suite
Sleeps 4 · Double bed, 2× Twin bed
- Desk
- Air conditioning
- Private bathroom
- Free WiFi
- Minibar
Single Room
Sleeps 1 · 10 m² · Single bed
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Safety deposit box
Double Room
Sleeps 3 · 15 m² · Double bed
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Safety deposit box
Twin Room
Sleeps 3 · 15 m² · 2× Single bed
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Safety deposit box
Quadruple Room
Sleeps 5 · 25 m² · 4× Single bed
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Safety deposit box
Triple Room
Sleeps 4 · 20 m² · Single bed
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Safety deposit box
Family Room
Sleeps 5 · 30 m² · 2× Single bed, Double bed
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Safety deposit box
Amenities
- Exercise/lap pool
- Swimming pool
- Health or beauty spa nearby
- Sauna
- Fitness facilities (surcharge)
- Offsite parking discounted rates available
- Parking
- Secured parking
- Self parking (surcharge)
- Restaurant
- Snack bar/deli
- Beach toys
- Beach umbrellas
- Front desk (limited hours)
Show all 54 amenities
- Room service
- 24-hour security
- Non-smoking rooms
- Family rooms
- Board games/puzzles
- Broadcast Live sport events
- CCTV outside property
- Concierge service
- Fax/photocopying
- Fire extinguishers
- Free wired internet
- Fruits
- Garage
- Hammam
- Housekeeping on request
- Internet access
- Ironing service
- Japanese garden
- Key access
- Key card access
- Kid meals
- Kids' outdoor play equipment
- Luggage storage
- Massage services
- Nightclub
- Outdoor furniture
- Packed lunches
- Personal trainer
- Playground on site
- Private picnics
- Public Bath
- Reception hall
- Safety deposit box
- Security alarm
- Smoke alarms
- Swimming nearby
- Television in common areas
- Terrace
- Vegetarian menu options available
- Water tubing nearby
Location
311 Avenue de la Comiche, Gisenyi, RW
- Check-in
- from 11:00 AM to 12:00 AM
- Check-out
- until 11:00 AM
What guests say54 reviews
+ Great location− Not clean− Inadequate staffing− Unauthorized card charges
Cleanliness2.0
Service2.0
Location7.0
Room Quality3.0
Amenities2.0
Value for Money1.5
Guest review
10.0Wonderful place! Would recommend to others
Hotel vieillot et chambres pas au niveau
4.0Hotel tres bien situe avec beau jardin mais dans un etat deplorable. Chambres vieillotes, pas d’insonorisation, pas de prises fonctionnels pour recharger appareils électroniques, peu ou pas de wifi dans les chambres, et personnel peu à l’écoute.
Guest review
2.0The Higiene in this hotel is next to none, the hallways smell like dirty bathrooms, as well as the rooms. We found bugs on our beds. And the breakfast was horrible. The staff made me a receipt attached to two wrong payments made by different cards which I have no idea who’s they are. The bathrooms were so filthy we did not even use them. Even after asking for it to be cleaned We had a horrible time in these facilities, unfortunately. Never going there again. Not worth it.
There are better options in the area
4.0I've stayed in Gisenyi several times and i've tried some of the other hotels in the area. So this is mostly a comparison with what else Gisenyi has to offer. I stayed one night. This hotel has some great amenities like a gym (I did not see it), Pool, and Sauna. They are also very close to the border with DRC. However, I would argue that it isn't worth the price. This hotel is outdated. The room I stayed in was quite tight, and the bathroom very small. Though the bed was nice and the balcony was great. The breakfast was meh, mostly the breakfast foods were not well presented and the table cloths were not clean. Bigger than that, the hotel did not seem to know how to verify my payment through hotels.com. They accused me of not paying and threatened to call the police. I asked them multiple times including the time they knocked on my door at 9pm, to please call hotels.com. The first thing I did was email them my reservation confirmation. While they continued to say that I had not paid. I found them to be very rude, unprofessional, and accusatory. In the end, I called hotels.com and hotels.com called the hotel to confirm the payment. I could not recommend this hotel again. There are many better hotels at a cheaper or equal price point.
Good to know
A damage deposit of USD 150 is required. The host charges this 14 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property.
›Parking
Free private parking is possible on site (reservation is not needed).
›Internet
WiFi is available in all areas and is free of charge.
›Pets
Pets are not allowed.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 10 years old stay for US$20 per person per night when using an existing bed.
Children up to and including 11 years old stay for US$50 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.