Santa Croce 203, Venice, IT
7.6 guest rating· 1542 reviews
Historic Charm and Prime Location
Dating back to the 1400s, Ca' Dei Polo offers a unique stay next to Tolentini Church and a short walk from Venice's main bus station. The highlight? A spacious terrace with stunning views of the Grand Canal.
Classic Venetian Style Rooms
Indulge in air-conditioned rooms adorned in classic Venetian decor at Ca' Dei Polo. Enjoy modern amenities like free Wi-Fi, an LCD TV with satellite channels, and picturesque views of either the Tolentini Canal or the serene garden.
Convenient Access to Venice's Attractions
Experience easy access to St. Mark's Square and Rialto Bridge via the Vaporetto, with Santa Lucia Train Station just a 5-minute stroll away. Your Venetian adventure awaits at Ca' Dei Polo.
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Sleeps 3 · 27 m² · Large bed
This large suite features a seating area. All rooms are decorated in a classic Venetian style and overlook the internal garden and courtyard or the Tolentini Canal. Please specify bed-type preference when booking.
Sleeps 2 · 10 m² · Single bed
All rooms are decorated in a classic Venetian style and overlook the internal garden and courtyard or the Tolentini Canal. This room cannot accommodate extra beds.
Sleeps 3 · 18 m² · Large bed
All rooms are decorated in a classic Venetian style and overlook the internal garden and courtyard or the Tolentini Canal. Please specify bed-type preference when booking. This room cannot accommodate extra beds.
Santa Croce 203, Venice, IT
A lovely hotel with character
10.0Check in is at another hotel 100 metres down the road. Very easy. The hotel itself has a lovely entrance and our room had three big windows overlooking the canal which we loved. There’s a roof terrace for guests…gorgeous views and comfortable seating. I recommend!!!
− We had to cancel one of our rooms and it took a lot of calls and in fact months to receive the refund
Avoid at all cost
1.0− We’ve been completely scammed. We were checked into a rundown 2-star hotel instead of the one we actually booked, yet we were told it was an upgrade. When we tried to complain, the staff pretended not to understand us and refused to help. The room had some insects — we even got bitten during the night. This place was nothing like what was advertised and felt extremely dishonest and unsafe.
Muy rara
6.0− Que está muy mal señalizada la entrada del hotel y que no aclaran bien que el check in se hace en otro hotel, cualquiera
Unexpected hotel change, but it was quite ok
7.0First of all, for some reason we were accomodated in a different hotel - Hotel Canal instead of Ca' Dei Polo, so my opinion applies to Hotel Canal. I read many bad reviews about this hotel, but after all it wasn't that bad. - location is very good, close to the Piazzale Roma - we got a room with a nice canal view - room was partially refurbished (new furniture, wallpaper etc.). Bathroom was not refurbished though. - as a compensation for a hotel change we got a breakfast inclued, which was served in Hotel Walter just around the corner. It was quite ok - nice and helpful staff
− - hotel change to a hotel with worse reviewes without any prior notice - air condition was not working or barely working - the bathroom needs renovation - they collected city tourist tax for my 7-year-old children, while children of that age are exempt from this tax. I had to go to the reception and spend like 15-20 mins to discuss it and eventually get it back.
Great location. No other positive comments about hotel.
2.0location was great
− No wifi for 3 days Bathroom had mould over shower curtain Bed linen was extremely old, thread bare and frayed. Room was tiny Breakfast at a different hotel Couldn't use safe in room unless a deposit was paid for use. Very confusing trying to find entry in to the hotel because the reception area isn't at the said hotel, its at a different hotel around the corner
Guest review
5.0L'albergo è certamente ben posizionato
− La persona alla reception, quando ha visto dal mio documento che venivo da Roma, ha fatto delle battute molto spiacevoli e inopportune. Assurdo e mortificante, incredibile che ancora succedano cose del genere.
Please inform Ca' Dei Polo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
A surcharge applies for arrivals outside check-in hours, and all requests for late arrival must be confirmed by the property. If you ring the bell, you will be connected to the owner's phone and receive an access code.
Pets are allowed on request. Charges may be applicable.
WiFi is available in all areas and is free of charge.
No parking available.
Children of any age are allowed.
Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
Children up to and including 10 years old stay for € 40 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.