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Hotels of Earth

Conrad London St James

★★★★★ 22 - 28 Broadway, London, GB

9.4 guest rating· 1274 reviews

The five stars

Conrad London St James holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Fitness facilities, Fitness center, Room service, Valet parking and Concierge service.

Guests score it 9.4/10 across 1274 reviews.

About this hotel

Luxurious Accommodations and Dining Experience

Conrad London St. James offers a blend of historic charm and modern luxury, with rooms featuring upscale amenities and elegant design. Indulge in British cuisine at The Pem restaurant, sip on craft beers at the Blue Boar pub, and experience traditional English afternoon tea in the Orchard room.

Cocktail Bar and Fitness Center

Unwind in style at The Hedgerow cocktail bar, where expert mixologists craft innovative drinks. Stay active at the 24-hour Fitness Center, equipped with the latest exercise technology for a refreshing workout experience.

Versatile Event Spaces and Prime Location

With over 7000 sq. ft. of flexible meeting space and cutting-edge audio-visual technology, Conrad London St. James is the perfect venue for business events, conferences, and weddings. Situated near iconic landmarks and transportation hubs, the hotel offers easy access to the best of London.

Book your stay at Conrad London St. James for an unforgettable blend of luxury and convenience.

Rooms & rates

King Deluxe Room

Sleeps 2 · 28 m² · Extra-large double bed (Super-king size)

  • Desk chair
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee grinder

One Bedroom Duplex Suite with Lounge Access

Sleeps 2 · 45 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Coffee grinder

One Bedroom Deluxe Suite with Lounge Access

Sleeps 4 · 58 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower
  • Coffee grinder

King Executive Room with Lounge Access

Sleeps 2 · 36 m² · Extra-large double bed (Super-king size)

  • Desk chair
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee grinder

King Executive Accessible with Lounge Access

Sleeps 2 · 36 m² · Large bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe

Junior Suite with Lounge Access

Sleeps 3 · 36 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee grinder
  • Minibar

Family Room / 1 King Bed and 1 Single Bed

Sleeps 3 · 36 m² · Single bed, Extra-large double bed (Super-king size)

  • Desk chair
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee grinder

King Superior Room

Sleeps 2 · 26 m² · Extra-large double bed (Super-king size)

  • Desk chair
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee grinder

King Accessible Superior Room

  • Desk chair
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Minibar

One Bedroom Suite with Lounge Access

Sleeps 3 · 54 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower
  • Coffee grinder

Amenities

  • Free WiFi
  • Fitness facilities
  • Parking
  • Valet parking
  • Breakfast in the room
  • Restaurant
  • Bar
  • Air conditioning
  • Pet bowls
  • 24-hour front desk
  • Business center
  • Room service
  • 24-hour security
  • Non-smoking rooms
Show all 59 amenities
  • Non-smoking throughout
  • Family rooms
  • Access to health care professionals
  • Allergy-free room
  • Babysitting/child services
  • Car hire
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Contactless check-in/check-out
  • Currency exchange
  • Daily housekeeping
  • Delivered food - securely covered
  • Dry cleaning
  • Electric vehicle charging station
  • Express check-in/check-out
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Heating
  • Ironing service
  • Key card access
  • Kid meals
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Meeting/banquet facilities
  • Physical distancing in dining areas
  • Private check-in/check-out
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Smoke alarms
  • Soundproof rooms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Toilet with grab rails
  • Wheelchair accessible

Location

What guests say9.41274 reviews

+ Great location+ Comfortable beds+ Excellent staff− Bad food quality− Cold bathroom− Long waits at breakfast
Cleanliness8.7
Service9.7
Location10.0
Room Quality9.7
Amenities9.7
Value for Money9.7

Otima localização e perfeito para viagens de negocios.

9.0

Otima Localização e atendimento atencioso e profissional. Os quartos são bem equipados para viagem de negocios. E a recepção contem local adequado para reuniões e um bate papo.

− O quarto tem um espaço dispoporcional quando comparamos o banheiro com o quarto e o escritorio. O banheiro e bem espaçoso mas por outro lado o quarto ja é bem justo.

Walid · BR · 2026-10-13

AVOID THIS HOTEL, read carefully before booking.

1.0

Complete disaster! Please read carefully and avoid this hotel at all costs!!

− Our arrival at Conrad London St James was a frustrating series of mistakes. Check-in took half an hour, only for us to be assigned twin rooms when we had booked and paid more for king rooms. There was no telephone in the room, so we had to return to reception. Staff explained that the rooms had recently been renovated and some items were still missing. We were then offered an accessible room, which did not suit our needs. After we declined, we were assigned another room—only to walk in and find another guest already inside having dinner. This was a serious privacy and security failure. After returning to reception for the third time, we finally received a king room. Sorting out the room allocation took almost another hour. We asked to speak with the manager, but they did not come out to meet us. When we finally settled in and tried to make tea, we found dirty cups covered in milk stains. The whole process felt disorganised, with little accountability or care for the guests waiting at reception. At a premium price, this fell far short of the service, cleanliness and basic competence we expected from a five-star hotel.

Nabil · NL · 2026-09-16

A great 3 night stay. Good location, great breakfast, friendly staff, upmarket facilities.

9.0

Room was comfortable. Location was great and within walking distance to tourist attractions. Breakfast had great variety and was substantial.

− The shower floor was a little slippery. Probably from the oil in the shower gel.

Heyliger · BM · 2026-09-15

My stay was excellent. I am excited to return for repeat stay.

10.0

Experience with all areas used went very well. Being opposite St. James Station made it so easy to quickly get around London.

− I had thought someone removed to TV remote from the room in error at a time, but it was my fault who did not realize it had only been moved to another end in the room.

Irene · NG · 2026-09-11

Hotels of Earth · questions

Is Conrad London St James really a five-star hotel?
Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

This hotel provides a valet parking service for GBP 60.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.

›Internet

WiFi is available in all areas and is free of charge.

›Parking

Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

›Pets

Pets are not allowed.

›Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

›Children and extra bed policy

Children of any age are allowed.

Children up to and including 3 years old stay for free when using an available cot.

Children up to and including 17 years old stay for free when using an existing bed.

Children up to and including 17 years old stay for free when using an available extra bed.

Adults stay for £75 per person per night when using an available extra bed.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.