Hotel Alpina Luzern

Deutlich unter den Erwartungen bei diesem Preis.

3.0

− Sehr lärmig im Innenhof bis morgens um 4.00 Uhr wurde Abfall und Glas verräumt. Der Raum war viel Zeit und konnte nicht richtig belüftet werden.

Great Location but not without downsides

4.0

Three of us stayed for five nights. We had all stayed there ten year's earlier and, with no bad memories, were happy to rebook. The biggest attraction of the Alpina is its location, close to the railway station and the jetties for Lake Luzern boat services. The rates also are economical for central Luzern. Apart from those positives, we were not impressed on this latest visit. While matters were not helped by our stay being in the middle of a heatwave, and the hotel being without a central air conditioning system, there were other factors which were off-putting. The double room was of a fair size, but the provision of a portable air conditioning unit, professionally vented out of a window, made it impossible to get in or out of bed on that side. The wall of the bathroom was partly of glass and the door was sliding glass. This meant that using the bathroom at night always disturbed the other person with the light coming on. The bathroom was otherwise fine for its purpose. By contrast, there was no door to the bathroom area of the single room. which much irritated our single friend, who said it made him feel like he was in a prison cell. With no air conditioning, this room was very hot. Breakfast was in the nearby Hotel Monopol, where the choices and quality were satisfactory. Our room was not cleaned on one day. Reporting this elicited an apology and a bowl of fruit left the following afternoon - a nice gesture in the circumstances. With one exception, the staff were professional and pleasant. This is not an awful hotel and is worth considering if your budget is tight and you want/need centrally located accommodation. But it comes with pitfalls.

Ten years' on, a disappointment compared to before, but it is (relatively) cheap.

5.0

All three of us, one couple and one single, had stayed at the Alpina before. While memories had faded in the intervening years, we remembered nothing to put us off. The location is great for the railway station, jetties for the lake boats and for the city generally. For Luzern, the prices are at economy level, but there are reasons for this.

− The double room was adequate in size. The bathroom had a sliding glass door and a wall partly built of glass, the effect of which was to make it impossible to visit the bathroom in the night without disturbing one's partner. Our friend in the single had an en suite room, but no door to the bathroom. He said it felt somewhat like a prison cell because of this. We were staying during a heatwave. The double room had a portable air conditioner but the exhaust from this was routed out through a window, making it impossible to get in and out of bed on that side. Most of the staff were at least pleasant but one was surly and thoughtless.

Don't book here unless you are in great shape or traveling really light

4.0

The location is excellent. The amenities are minimal - no air conditioning, no minifridge in room, no minisafe. Had a room on the fifth floor and the day that we were to check out the sole elevator was not working. No offer by the hotel to help with bags. Did I mention the no air conditioning? Nice to work up a good sweat as you check out and start a trip to another Swiss city during the summer. I will not be booking with this hotel again.

Guest review

8.0

駅に近い、朝食が美味しいです。

− 古い建物のためエアコンが無い