Amsterdam's Curry Mansion Inn♡

Just Say No

2.0

I've been to Key West 26 times and stayed in approximately 20 different establishments and this is the worst. No on premises staff. Carpet smells like urine. No ability to leave your luggage at the front desk until check in time. This is a great place for spring breakers that want to put 6 people in a double room, but it's an epic POS for anyone else. Also, I've stayed at two Brightwood properties. The other one was the second worst place I've stayed in Key West. Avoid at all costs. On the other hand, the pool/deck area is probably middle of the pack to similarly priced hotels.

Stay elsewhere.

2.0

There is no front desk, and Security is very lax. Anyone can get to your door at any time of the night, which happened to us. There was no housekeeping, and they did not even supply tissues. Property is very rundown and needs a complete renovation. Previous stays were wonderful, but that was five years ago. Parking is a nightmare as there are not nearly enough spots for everyone.

Not a good experience.

4.0

This was NOT a good experience! There was no front desk, and they didn't answer the phone. We had no heat and it was 63 degrees in the room. After 2 days they gave us a portable heater, but didn't have one for my sister in another room. The fire alarm went off at around midnight and the fire department at first couldn't stop it because there was nobody there to open the room with the turn off switch. A bunch of people outside in their pajamas and cold. The fire alarm went off again the next day. A sink was clogged, a lamp broken. I think they watered down the soap, shampoo & conditioner. You can hear music until very late. On the positive side, the housekeeper was very nice, and the maintenance man fixed everything eventually - except the heat - there is no heat. It also is in a very good location.

Very disappointed

2.0

Cannot recommend Curry Mansion. Our balcony has two tiny chairs and a view of the parking lot. Very noisy. In a motel like room with exterior doors. Hear everyone coming in and out of pool area going to their rooms. No staff on site at all! Worst of all the fire alarm went off for 30 minutes at 11:30 pm and no one on site to unlock doors the fire department wanted to get in to. No happy hour or breakfast with room rate as in previous years. No replenishment of towels or room cleaning. You’re paying for location only. Will not return here.

Avoid

2.0

We have a tour of some various US locations in celebration of a 70th year this year. As part of our tour we wanted to celebrate by visiting Key West Florida & booked as well as paying to stay at this accommodation. We like the sound of this place ie location, atmosphere etc etc. Some 7/8 weeks after paying but still another 9 months before staying, I received a message through Hotels.com web that is detailed below asking me to cancel & rebook ( at an additional cost of approximately $1000 extra!!!!!!! ) I was gob smacked so I asked Hotels.com to investigate despite them not knowing anything about this matter. I also asked the hotel for documentary evidence that they relied on to support this issue. Nothing came forward from the hotel/Brightwell & Hotels.com said there was nothing that they were prepared to do. I cancelled my booking, got my refund & found another hotel that I hope will not employ this type of tactic. If an agency working on the behalf of a hotel made this kind of error, I would expect the 2 businesses to come up with something between themselves to resolve their error & NOT expect the client to stump up Amsterdam's Curry Mansion Inn sent you a message: Amsterdam's Curry Mansion Inn sent you a message: Hi Russell, Thank you so much for choosing to stay with Brightwild. We wanted to reach out and let you know that we discovered a system error that caused some of our promotional rates to display much lower than the correct pricing. We’re truly sorry for the inconvenience — we understand how frustrating unexpected changes can be. To ensure you're taken care of, we’re offering two options: A full refund if you’d prefer to cancel, or The opportunity to rebook at the accurate rate, and we’ll be happy to assist you step-by-step. We truly value your understanding and patience. Please let us know how you’d like to proceed — we’re here to help in any way we can.

Location ideal but…..

4.0

The mansion is beautiful but if you stay in the old part of the house be prepared for rooms that are in desperate need of a good cleaning. The molding is beautiful but hadn’t been dusted in a long time! The electrical in the bathroom could no way meet any kind of code. The hallways and stairs are in need of lighting. There is no one on site to answer any questions. You are on your own. Location is ideal!