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Hotel Guadalajara

★★★★ Calle 1 No 13-33, Buga, CO

8.8 guest rating· 1490 reviews

About this hotel

Luxurious Amenities and Services

Hotel Guadalajara offers a range of luxurious amenities and services to ensure a comfortable stay for all guests. From private bathrooms and flat-screen TVs in each room to room service and a tranquil spa, guests can indulge in relaxation and convenience throughout their visit.

Convenient Location

Situated in Buga, Hotel Guadalajara provides easy access to nearby attractions and the city of Cali, just a short drive away. Additionally, the hotel offers free Wi-Fi, a business centre, and free private parking on site, making it a convenient choice for both leisure and business travelers.

Relaxing Outdoor Spaces

With an outdoor swimming pool, a garden, and a restaurant on-site, Hotel Guadalajara provides the perfect setting for guests to unwind and enjoy their surroundings. Whether guests prefer a refreshing swim, a peaceful stroll in the garden, or a delicious meal at the restaurant, the hotel offers a relaxing escape for all.

Experience luxury, convenience, and relaxation at Hotel Guadalajara - book your stay now!

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Rooms & rates

Junior Suite

Sleeps 3 · 35 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Minibar
  • Shower

Deluxe Suite

Sleeps 4 · 40 m² · Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Additional bathroom
  • Minibar

Standard Room, Multiple Beds

Sleeps 3 · 30 m² · Twin bed, Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Free WiFi
  • Minibar

Standard Triple Room

Sleeps 4 · 30 m² · 2× Twin bed, Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Minibar
  • Shower

Twin Room

Sleeps 2 · 30 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Minibar
  • Shower

Standard Double Room

Sleeps 2 · 23 m² · Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Minibar
  • Shower

Standard Twin Room

Sleeps 3 · 30 m² · Twin bed, Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Minibar
  • Shower

Amenities

  • Free WiFi
  • Indoor pool
  • Kids' pool
  • Plunge pool
  • Swimming pool
  • Spa/wellness center
  • Sauna
  • Fitness center
  • Free Parking
  • Breakfast takeaway containers
  • Restaurant
  • Bar
  • Barber/beauty shop
  • Screens / Barriers between staff and guests for safety
Show all 65 amenities
  • Snack bar
  • Air conditioning
  • Sun loungers or beach chairs
  • 24-hour front desk
  • Business center
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Family rooms
  • Access to health care professionals
  • Board games/puzzles
  • Cashless payment available
  • Cleaning standards that are effective against Coronavirus
  • Daily housekeeping
  • Delivered food - securely covered
  • Designated smoking area
  • Evening entertainment
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Garden
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hammam
  • Higher level toilet
  • Invoice provided
  • Ironing service
  • Key card access
  • Kid meals
  • Laundry
  • Laundry washed per local authority guidelines
  • Lower bathroom sink
  • Luggage storage
  • Massage services
  • Meeting/banquet facilities
  • Nightclub/DJ
  • Outdoor furniture
  • Physical distancing in dining areas
  • Public Bath
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared lounge/TV area
  • Smoke alarms
  • Staff adhere to local safety protocols
  • Steam room
  • Toilet with grab rails
  • Wheelchair accessible
  • Wine/champagne

Location

© OpenStreetMap contributors

Calle 1 No 13-33, Buga, CO

Check-in
from 03:00 PM
Check-out
until 01:00 PM

What guests say8.81490 reviews

+ Attentive staff+ Good locationCleanliness issuesInconsistent room quality
Cleanliness8.2
Service9.7
Location9.7
Room Quality7.7
Amenities8.7
Value for Money8.1

Fabuloso

10.0

Instalaciones

ALEXANDRA · CO · 2026-07-22

Guest review

1.0

Se me perdió un objeto , audífonos iphone

Pablo Sebastián · HU · 2026-07-21

Guest review

10.0

Las aguas térmicas

Otero · US · 2026-07-21

Guest review

7.0

Arquitectura amplitud

La comida es muy regular

CL · CO · 2026-07-21

" imposible dormir "

3.0

Las instalaciones

Es muy decepcionante que un hotel considerado como el mejor de Buga no garantice algo tan básico como un buen descanso. Elegí este hotel precisamente con esa expectativa y viajé con mi madre, una persona de la tercera edad, quien prácticamente no pudo dormir en toda la noche. La habitación tenía varios problemas inaceptables: la cortina tipo blackout no cerraba completamente, por lo que entraba luz del exterior durante toda la noche; además, una luz del pasillo se filtraba por el vidrio de la puerta, al punto de que tuve que salir a apagarla hacia las 2:00 a. m. También había zancudos y, por la cercanía de la habitación a la recepción, el ruido era constante y excesivo, haciendo imposible descansar. Lo más frustrante fue la falta de respuesta del hotel. Presentamos la queja en tres oportunidades a tres personas diferentes y nadie hizo absolutamente nada: no ofrecieron cambiar la habitación, buscar una solución, ni siquiera tuvieron un gesto de compensación o interés por resolver el problema. Es una lástima, porque las instalaciones son bonitas y tanto el desayuno como la comida son buenos. Sin embargo, cuando un hotel falla en su función principal —ofrecer un lugar adecuado para descansar— y además ignora las quejas de sus huéspedes, la experiencia termina siendo muy negativa. Espero que tomen medidas para corregir estos problemas y mejoren la atención al cliente.

maria claudia · CO · 2026-07-19

Guest review

8.0

La ubicacion@ la persona de seguirdad de la entrada excelente.

No tiene ascensor, el menu no es valluno, me parecio muy costoso para un hotel tan basico, escribi que iba de luna de miel , no recibi nada

Jara · DO · 2026-07-14

Good to know

Please note the property cannot provide a receipt billed to companies, only to guests.

Please note In case of making 3 or more reservations, special conditions apply. Payment before arrival via bank transfer is required. The property or call Center will contact you after you book to provide instructions.

Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Breakfast not included for younger children staying free, with their parents or guardians using existing beds. Breakfast for children is available at an extra cost.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.