The Mere Golf Resort & Spa♡

Terrible customer service

4.0

I attended the spa for a facial and full body massage. I felt like I was on a conveyor belt, there was no personalisation to treatments. Although the therapists themselves were good, at £200 for the half day, I was disappointed that a 'full body massage' only included the back and legs and not arms, feet etc. I have been to many spas and this is the first time I have been told by a therapist that a full body massage is not actually that. More disappointingly, I complained to the hotel, and never heard back from them, even after following up - so much for a 5 star hotel and customer service! I will not be returning.

Spa 👌 thank you! Enisha

10.0

Had a lovely spring spa session with my partner. The lovely Enisha gave me a back and shoulder massage that was perfect for what I needed, relaxing but enough pressure to slowly slip away a few knots. After the message was a facial, again lovely! Facilities are great and definitely worth it!

Fabulous Spa Day

10.0

Just had an incredible massage from EMILY! She is very talented & really lovely too! The whole visit using the facilities has been great.start to finish. The facilities are great.& all the staff are kind and friendly. An asset to your business. Would definitely recommend.

Brilliant treatment

10.0

Had an amazing experience at thhe Mere spa. Came down for a festive getaway with my wife and had a fantastic treatment to a special shout out to Beth from the spa! Felt so much better after having the treatment. Facilities and service from all was super, would love to come back

Beautifullocation, stunning facilities and worthwhile experience

10.0

Wow. I have driven past the entrance several times over a number of years and I was invited here to celebrate a birthday, it didn't disappoint. It is currently being renovated so you have to get into the car park a slightly different way. The whole experience is another level. As soon as we arrived, we were greeted and made to feel that they were expecting us as everything was well organised. They sat us in the bar area with glasses of water until we were ready and then gave us a little tour of the facilities. Brilliant. Treatments were very relaxing and worth the time. Afterwards, we had use of the spa area and it was perfect. There were not many people there so it was very enjoyable and we could use the areas that we wanted to visit at leisure.

Amazing therapists, selfish guests

4.0

Amazing massage from an excellent therapist, professional and her expertise was fantastic. I felt amazing afterwards and would visit again for the same treatment. Reception and pool team I spoke with were also lovely. The rest of the day was spoiled in parts by a group of women drinking and shrieking, dragging sun loungers around, hogging areas of the spa and generally behaving as it they were the only people in there and not giving two hoots about anyone else; could they talk non-stop any louder?!. Plus a few men on mobiles having loud conversations by the pool; it’s spa not an office! Whole place is being refurbished soon and I hope they ban mobiles and carefully monitor client behaviour, so everyone can enjoy the spa, because the clue is in the title, ‘spa’ a place of rest and relaxation.