Standard Two Beds Ocean View
Sleeps 4 · 19 m² · 2× Double bed
- Desk
- Air conditioning
- Private bathroom
- Shower
- TV
Collection O Hotel Mocambo, Boca del Río
★★★★★ Adolfo Ruiz Cortinez 4000, Veracruz, MX
8.5 guest rating· 1874 reviews
The five stars
Collection O Hotel Mocambo, Boca del Río holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Swimming pool, Room service, Terrace, Outdoor pool and Indoor pool.
Guests score it 8.5/10 across 1874 reviews.
About this hotel
Warm Mexican Decor
The air-conditioned rooms at Collection O Hotel Mocambo, Boca del Rio feature warm Mexican colors and tile floors, providing a cozy and inviting atmosphere.
Diverse Dining Options
Indulge in a variety of dining experiences at the hotel, from international cuisine at El Mirador Café to regional dishes at Fragata Restaurant. End your day with a drink at Bar Corsario, offering a selection of beer, cocktails, and wine.
Relaxation and Convenience
Unwind in the indoor pool or pamper yourself in the hot tub and sauna. With massage services, a business center, and free parking available, your stay at Collection O Hotel Mocambo, Boca del Rio is designed for both relaxation and convenience.
Book now to experience the perfect blend of comfort and luxury at Collection O Hotel Mocambo, Boca del Rio.
Rooms & rates
Superior With View
Sleeps 2 · 19 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Shower
- TV
Deluxe Two beds Ocean View
Sleeps 4 · 39 m² · 2× Double bed
- Desk
- Air conditioning
- Private bathroom
- Shower
- Safety deposit box
Superior double Ocean View
Sleeps 2 · 19 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Shower
- TV
Deluxe Room, 2 Double Beds, Ocean View
Sleeps 4 · 19 m² · 2× Double bed
- Private bathroom
- Free WiFi
- Shower
- Interconnected room(s) available
- Alarm clock
Standard Room
Sleeps 2 · 19 m² · 2× Double bed
- Private bathroom
- Free WiFi
- Shower
- Interconnected room(s) available
- Alarm clock
Standard Room (Four beds)
Sleeps 8 · 19 m² · 4× Double bed
- Private bathroom
- Free WiFi
- Shower
- Interconnected room(s) available
- Alarm clock
Standard Four Beds
Sleeps 8 · 39 m² · 4× Double bed
- Desk
- Air conditioning
- Private bathroom
- Shower
- TV
Standard
Sleeps 2 · 19 m² · 2× Double bed
- Desk
- Air conditioning
- Private bathroom
- Shower
- TV
Standard Pool View
Sleeps 2 · 19 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Shower
- TV
Amenities
- Free WiFi
- Indoor pool
- Outdoor pool
- Swimming pool
- Free Parking
- Breakfast takeaway containers
- Restaurant
- Air conditioning
- Beach
- 24-hour front desk
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
Show all 45 amenities
- Family rooms
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Contactless check-in/check-out
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- First aid kit available
- Food delivered to guest room
- Garden
- Grocery deliveries
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Invoice provided
- Key access
- Laundry washed per local authority guidelines
- Outdoor furniture
- Physical distancing in dining areas
- Physical distancing rules followed
- Private check-in/check-out
- Process in place to check health of guests
- Sanitized tableware & silverware
- Security alarm
- Shallow end
- Shared stationery like menus, pens are removed
- Smoke alarms
- Staff adhere to local safety protocols
- Terrace
Location
Adolfo Ruiz Cortinez 4000, Veracruz, MX
- Check-in
- from 02:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say8.51874 reviews
+ Great location+ Friendly service+ Nice amenities− Cleanliness issues− Room quality needs improvement− Some amenities outdated
Cleanliness7.0
Service9.4
Location9.5
Room Quality7.4
Amenities8.9
Value for Money7.9
Un gran decepción
4.0Convenient to nice family oriented beaches, the pool was big and clean-ish, and the staff were nice but basically rearranging deck chairs on the Titanic
− This hotel is like staying in an actual ruin - everything is in extreme disrepair, mold everywhere, buildings falling apart, poorly maintained rooms and bathrooms - old mattresses, sheets, towels, etc. the pictures on Booking and online hide the Grey Gardens feel well.
Estuve 2 noches, las instalaciones son un poco antiguas y se ve que no les han dado mantenimiento
5.0Que hay albercas para los niños
− Las instalaciones muy viejas no tienen rampa para discapacitado el estacionamiento esta muy lejos la televisión no funciono y nunca regresaron a revisarla Las albercas estan sin mantenimiento la regadera estaba oxidada y solo salia muy poca agua
Guest review
10.0Excelente ubicación, nos encantó la hospitalidad de todo el personal, excepcional.
Bien
6.0El personal siempre muy atento y las albercas son muy bien el tener cerca la playa esta genial
− Los baños le falta mantenimiento me toco que tenia que estar abriendo la tapa para poder acomodar el sapo, ya en mi ultimo dia fue cuando se quedó arreglado. Además hay varios cuartos qje comparten habitación por medio de una puerta entre ellos que siempre esta cerrada pero el tema es que se escucha todo en mi caso me toco una con alguien muy ruidoso no tuve tranquilidad para dormir en la noche , solo las habitaciones de la alberca veo que si son privadas pero es algo que no informan en su reserva, deberían de ponerlo cuando reservas o hacer algo con esa puerta compartida arruina la experiencia
Conexión
10.0Las instalaciones la arquitectura la ubicación
− Nada que opinar
Guest review
9.0La atención del personal, las áreas verdes y las albercas
− Todo bien solo que como son instalaciones antiguas hay algunos detalles que se ven así, antiguas.
Hotels of Earth · questions
- Is Collection O Hotel Mocambo, Boca del Río really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
Please note that breakfast for children is not included in the rate and has an extra cost of $150..
There is a water slide and Temazcal at the property.
The adult breakfast buffet is now $230.00 MXN and the breakfast for children up to 10 years old is $170.00 MXN.
Children under 12 years old are not allowed in the swimming pool without adult supervision.
A deposit may be required at the property.
›Parking
Free private parking is possible on site (reservation is not needed).
›Internet
WiFi is available in all areas and is free of charge.
›Pets
Pets are not allowed.
›Groups
No special conditions apply for groups.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 6 years old stay for free when using an available cot.
Children up to and including 6 years old stay for free when using an existing bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.