Family Suite
Sleeps 5 · 45 m² · Bunk bed, Queen bed
- Desk
- Bathrobe
- Additional bathroom
- Coffee machine
- Shower
Family Hotel Serena
★★★★ via Crosare 15, Andalo, IT
9.3 guest rating· 54 reviews
About this hotel
Spectacular Mountain Views
Experience the beauty of the Dolomites from the Serena Hotel in Andalo. Just 300 meters from the Paganella ski slopes, this mountain retreat offers more than just a scenic location.
Gourmet Dining and Wellness
Indulge in a culinary journey at the hotel's restaurant with 3 menu options and weekly gala dinners. After a day of skiing or hiking, unwind in the spa's sauna, Turkish bath, or book a relaxing massage.
Comfortable Rooms and Delicious Breakfast
Each room offers stunning views, an LCD TV, and a private bathroom. Start your day with a delicious buffet breakfast featuring pastries, cakes, and cold cuts.
Ready to experience a perfect mountain getaway? Book your stay at Serena Hotel now!
These prices drop 10% for members
Membership is free and takes one email address. No password, and the prices on this page update straight away.
Price drops on hotels you save, plus our price research. One click to stop.Already a member? Sign in
Rooms & rates
Superior King Room
Sleeps 2 · 25 m² · Extra-large double bed (Super-king size)
- Desk
- Bathrobe
- Shower
- TV
- Telephone
Family Quadruple Room
Sleeps 4 · 30 m² · Double bed, Bunk bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Free WiFi
Budget Double Room
Sleeps 2 · 18 m² · Double bed
- Heating
Comfort Double Room
Sleeps 2 · 20 m² · Double bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Free WiFi
Junior Room
Sleeps 4 · Double bed, Sofa bed
- Desk
- Air conditioning
- Bathrobe
- Free WiFi
- Minibar
Design Triple Room
Sleeps 3 · 25 m² · Double bed, Sofa bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Free WiFi
Junior Room
Sleeps 3 · 33 m² · Double bed, Sofa bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Free WiFi
Deluxe Family Suite
Sleeps 4 · 55 m² · 3× Sofa bed, Queen bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Minibar
Superior Triple Room
Sleeps 3 · 25 m² · Twin bed, Queen bed
- Desk
- Bathrobe
- Shower
- TV
- Telephone
Amenities
- Free WiFi
- Heated pool
- Indoor pool
- Indoor pool - seasonal
- Kids' pool
- Pool cover
- Swimming pool
- Fitness/spa locker rooms
- Spa/wellness center
- Spa/wellness center services
- Sauna
- Free Parking
- Accessible parking
- Breakfast in the room
Show all 117 amenities
- Restaurant
- Bar
- Screens / Barriers between staff and guests for safety
- Air conditioning
- Pets allowed
- Sun loungers or beach chairs
- Ski equipment hire on site
- Ski pass vendor
- Ski school
- Ski storage
- Skiing
- Tour desk
- Mobile app for room service
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Access to health care professionals
- Allergy-free room
- Baby safety gates
- Babysitting/child services
- Beauty Services
- Bike tours
- Board games/puzzles
- Broadcast Live sport events
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Children's playground
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Concierge service
- Contactless check-in/check-out
- Cycling
- Daily housekeeping
- Electric vehicle charging station
- Entertainment staff
- Evening entertainment
- Express check-in/check-out
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Fruits
- Games room
- Garden
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hammam
- Hand sanitizer in guest room and key areas
- Happy hour
- Heating
- Hiking
- Hot tub/Jacuzzi
- Indoor play area
- Invoice provided
- Ironing service
- Key card access
- Kid meals
- Kid-friendly buffet
- Kids' club
- Kids' outdoor play equipment
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Live music/performance
- Luggage storage
- Manicure
- Massage services
- Outdoor furniture
- Packed lunches
- Pedicure
- Physical distancing in dining areas
- Physical distancing rules followed
- Picnic area
- Private check-in/check-out
- Process in place to check health of guests
- Public transport tickets
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shallow end
- Shared lounge/TV area
- Shared stationery like menus, pens are removed
- Smoke alarms
- Soundproof rooms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Steam room
- Strollers
- Sun terrace
- Sun umbrellas
- Table tennis
- Temporary art galleries
- Terrace
- Themed dinner nights
- Thermometers for guests provided by property
- Walking tours
- Wine/champagne
Location
via Crosare 15, Andalo, IT
- Check-in
- from 03:00 PM to 11:00 PM
- Check-out
- until 10:00 AM
What guests say9.354 reviews
+ Excellent service+ Great food variety+ Clean and spacious rooms
Cleanliness9.1
Service9.6
Location9.1
Room Quality9.1
Amenities9.1
Value for Money9.1
Soggiorno davvero perfetto, ci torneremo
9.0Personale accogliente, tutto a portata di bimbo. Tutti molto disponibili
− Secondo noi, per quanto per noi non ce ne fosse davvero bisogno, la gestione del baby club dovrebbe essere suddivisa in più fasce d etá considerando che da 1 a 3 anni le esigenze dei piccoli sono ben distinte sia per attività che spazi.
Oltre le aspettative!!
10.0Abbiamo amato tutto! Dalle camere, all’accoglienza ai ragazzi del mini club che hanno intrattenuto i bambini con proposte sempre originali e attente permettendo ai genitori di riposarsi!
− Nulla!
Perfetto per le famiglie
10.0Struttura, cibo e servizi
− Niente da segnalare
Good to know
Accogliamo cani di piccola taglia ( sotto i dieci kg ) solo su richiesta e con un supplemento. Non accogliamo cani di taglia media o grande.
A deposit may be required at the property.
›Parking
Free private parking is possible on site (reservation is not needed).
›Pets
Pets are allowed on request. Charges may be applicable.
›Internet
WiFi is available in all areas and is free of charge.
›Groups
When booking more than 2 rooms, different policies and additional supplements may apply.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for € 25 per person per night when using an available cot.
Children up to and including 12 years old stay for € 25 per person per night when using an existing bed.
Children up to and including 16 years old stay for € 25 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.