Hotels of Earth

Zamzam Pullman Makkah

★★★★★ Abraj Albait Complex, Makkah, SA

8.6 guest rating· 19531 reviews

The five stars

Zamzam Pullman Makkah holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Fitness center, Room service, Spa/wellness center, Valet parking and Concierge service.

Guests score it 8.6/10 across 19531 reviews.

About this hotel

Luxurious Studios and Suites

Pullman ZamZam Makkah, located a few meters from the Holy Mosque, offers luxurious studios and suites with stunning views of the city and the Kaaba. Each unit is elegantly decorated, air-conditioned, and equipped with modern amenities like satellite TV, a mini fridge, and a safety deposit box. Some rooms even offer breathtaking views of the Haram/Kaaba.

Gourmet Dining and Ramadan Specials

Guests can indulge in gourmet cuisine at the hotel's restaurant or venture out to explore local dining options. During Ramadan, experience the special Suhoor and Iftar meals. Whether enjoying a buffet breakfast or opting for in-room dining, culinary delights await.

Convenient Amenities and Services

With free WiFi throughout the hotel, a 24-hour reception, car rental, currency exchange, and an ATM on-site, guests' needs are fully catered to. Additionally, King Abdulaziz International Airport is just 100km away, and onsite parking is available for added convenience.

Book your stay at Pullman ZamZam Makkah for a truly exceptional experience.

Rooms & rates

Pick your dates. Prices are live, not cached.

Deluxe Executive King Suite with Two Single Beds and Partial Kaaba View

Sleeps 7 · 55 m² · 2× Twin bed

The unit offers 3 beds.

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

Sleeps 7 · 70 m² · Double bed

The unit has 3 beds.

Deluxe Twin Room with Two Single Beds and Partial Kaaba View

Sleeps 5 · 37 m² · Twin bed, Sofa bed

The unit has 2 beds.

Classic Twin Room with Haram View

Sleeps 5 · 37 m² · Twin bed

  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Minibar
  • Shower

This spacious, air-conditioned room offers 2 single beds +1 Extra bed ( Roll-away ) will be added for the third person , a flat-screen TV, a mini-bar, Tea/coffee making facility, a telephone and a safety deposit box. The bathroom is fitted with bath or shower, free toiletries and hairdryer.

Classic Twin Room with City View

Sleeps 5 · 37 m² · Twin bed

  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Minibar
  • Shower

Featuring a city view, this spacious, air-conditioned room offers 2 Single beds , 1 Extra bed ( Roll-away bed ) will be added in the room for the third person , a flat-screen TV, a mini-bar, Tea/coffee making facility, a telephone and a safety deposit box. The bathroom is fitted with bath or shower, free toiletries and hairdryer

Deluxe Accessible Room, 2 Single Size Beds, City View

Sleeps 5 · 37 m² · Twin bed

  • Air conditioning
  • Private bathroom
  • Minibar
  • Shower
  • Safety deposit box

Providing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned family room provides a flat-screen TV with satellite channels, a mini-bar, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.

Deluxe Twin Room with City View

Sleeps 5 · 37 m² · Twin bed

The unit offers 1 bed.

Classic Triple Room with Haram View

Sleeps 4 · 37 m² · Twin bed

The unit has 1 bed.

Classic Triple Room with Three Single Bed and City View

Sleeps 4 · 37 m² · Twin bed

The unit has 1 bed.

Deluxe Room with Two Single Beds and City View

Sleeps 5 · 37 m² · Twin bed

The unit offers 1 bed.

Amenities

  • Free WiFi
  • Spa/wellness center
  • Fitness center
  • Accessible parking
  • Private parking
  • Valet parking
  • Breakfast takeaway containers
  • Restaurant
  • Bar
  • Screens / Barriers between staff and guests for safety
  • Air conditioning
  • 24-hour front desk
  • Mobile app for room service
  • Room service
Show all 51 amenities
  • Non-smoking rooms
  • Family rooms
  • Airport shuttle (additional charge)
  • Access to health care professionals
  • Airport drop off
  • Airport pick up
  • Car hire
  • Cashless payment available
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Contactless check-in/check-out
  • Currency exchange
  • Delivered food - securely covered
  • Dry cleaning
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • First aid kit available
  • Food delivered to guest room
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Shared stationery like menus, pens are removed
  • Shuttle service (additional charge)
  • Staff adhere to local safety protocols
  • Thermometers for guests provided by property

Location

© OpenStreetMap contributors

Abraj Albait Complex, Makkah, SA

Check-in
from 04:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say8.619531 reviews

+ Excellent location / proximity to the Haram+ Friendly, helpful and professional staff+ Clean rooms reported by several guests+ Easy access and convenient for prayersSlow / crowded / dirty elevatorsRoom size and layout issues (small rooms, duct-side views)Inconsistent cleanliness in some rooms (furniture, carpets)
Cleanliness7.8
Service9.6
Location10.0
Room Quality7.6
Amenities7.8
Value for Money8.6

Guest review

7.0

Breakfast

Elevators Crowded restaurant Strong smell of food

Ahmed · EG · 2026-07-25

Guest review

10.0

Everything and ahmed al harbi And mustafa from the check in was smoth

khalid · PK · 2026-07-25

Guest review

10.0

Great location staff, services

Dr Mohammad · SA · 2026-07-25

Good experience

10.0

Very good

N/a

Mohammed · GB · 2026-07-25

Hotels of Earth · questions

Is Zamzam Pullman Makkah really a five-star hotel?
Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

During the holy month of Ramadan Morning Breakfast will be served as Suhoor and Dinner Meal will be served as Iftar.

Parking is available for SAR 287.50 throughout the year and SAR 575 during Ramadan period.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.

Internet

WiFi is available in all areas and is free of charge.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 3 years old stay for free when using an available cot.

Children up to and including 11 years old stay for free when using an existing bed.

People no matter the age stay for SAR 150 per person per night when using an available extra bed.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Parking

Private parking is possible on site (reservation is not possible) and costs SAR 550 per day.