Marrakech Ryads Parc All inclusive♡

Guest review

8.0

Beau hotel personnel sympa et au petit soin

Tjrs Bon pour séjour

8.0

-Grande piscine - Personnel bienveillant (reception animation , bar et resto ..etc) -

− -plutôt à améliorer : la restauration (point de vue variété)

Noraml

5.0

− La bouffe était un peu médiocre ! Il faut peut être changer les jus industriels par des jus naturels

Great Family Fun Lovely Staff

10.0

Rating everything 5 star in the context of the price we paid. My first suggestion would be to shop around as there seems to be different offers from different travel agents they vary quite a bit. For what we paid and what we were looking for it was almost brilliant. We are a family of 4 with two girls under 5 at the time. We travelled with 2 other families with kids of similar ages. The kids absolutely loved it. The staff were very welcoming and helpful. The cleaning ladies were lovely, always keen to have a chat and say hello to the kids. The animation team were energetic and lively and created a great atmosphere. The pool was great and the food really tasty with lots of options. The kids loved the mocktails and the daily shows / discos. It's a little far from the medinah but with lots of kids in tow we managed go get in 3 times over a week so it depends on your tolerance for making the effort, well worth it to see the souks and the vibrance of it all. The gardens are kept really well. Yeh, there could be a few cracked tiles at the pool here and there and the aircon wasn't working at first but it soon got fixed. If you're looking for a fun, family holiday and aren't expecting the Ritz I couldn't recommend it more highly. My sense is that some of the negative comments are from people who expected something different or looking for a different type of holiday. Do your research and shop around and if it's what we were looking for it will tick a lot of boxes. Best holiday for us so far as a family and we would definitely consider going back for the right price. Thank you to all of the staff for the memories and fun times.

Beautiful Grounds and Pool Area, But Several Areas Need Improvement

6.0

Stayed at Ryads Parc & Spa recently and came away with mixed feelings. There are definitely some positives, but also a number of areas that need attention. The best parts of the hotel are the grounds and pool area. The pool looks beautiful, especially in the evenings, and throughout the day we regularly saw staff cleaning and maintaining the surrounding areas. The housekeeping team also deserve credit, as they worked hard and were consistently pleasant. The activities team were another positive. They weren’t overly pushy, but they were friendly, approachable and helped create a relaxed atmosphere around the resort. The rooms themselves are spacious and comfortable, but they are beginning to show their age. While they don’t initially appear dirty, there are signs of wear and tear throughout, and a closer look reveals maintenance and cleanliness issues that shouldn’t really be present. During our stay we noticed rust around bathroom windows, dirty skylights, stained flooring, cigarette ends left behind from previous guests and several areas that would benefit from a much deeper clean and refurbishment. Unfortunately, the food was the biggest disappointment. The selection felt very repetitive, with many of the same dishes appearing day after day. More importantly, a lot of the food was extremely dry and often felt overcooked. By the end of the holiday, meal times became something we had to get through rather than something we looked forward to. The service was also inconsistent. While housekeeping and the activities team were friendly, many of the staff in the main restaurant, pool bar and snack bar appeared unhappy and disengaged. Smiles and friendly interactions were few and far between, and the service often felt quite cold. There were certainly exceptions, but overall it wasn’t the warm Moroccan hospitality we were expecting. The all-inclusive drinks package is fairly basic, although for the price paid I don’t think it’s reasonable to expect premium brands or an endless list of cocktails. There is enough choice available, just don’t expect anything particularly impressive. Overall, Ryads Parc & Spa isn’t a terrible hotel, but it isn’t quite living up to its potential either. The resort has a lot going for it: attractive grounds, a lovely pool area, hardworking housekeeping staff and a decent activities team. However, the tired rooms, maintenance issues, repetitive dry food and inconsistent customer service stop it from being the experience it could be. For me, this is a solid 3-star experience rather than the higher rating the hotel sometimes appears to suggest.

Great value, exceeded our expectations

8.0

We were pleasantly surprised, this was a cheap trip away for a week. The staff and room were amazing. The food was of a good standard in the restaurant. The grounds and pool are huge. This could easily be a 5 rated with a few minor changes. Yes some of the areas need a little TLC but people need to remember the hotel is in Africa, is a huge complex and is old. You are not going to the Ritz!!! The place was clean and the room was amazing. Downside, no quiet place by pool during day as activities team have music on. It’s billed as all inclusive but the bar closes at 11pm and then you have to pay. Beach towels require a cash deposit. The wi fi at times in the room was poor. Overall a great stay, the key question is would I stay again, a resounding YES