Executive Club Exclusive
Sleeps 2 · 38 m² · Queen bed
ITC Grand Chola, a Luxury Collection Hotel, Chennai
★★★★★ No. 63, Mount Road, Guindy, Chennai, IN
9.4 guest rating· 1990 reviews
The five stars
ITC Grand Chola, a Luxury Collection Hotel, Chennai holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Sauna.
Guests score it 9.4/10 across 1990 reviews.
About this hotel
Luxurious Dining Options
ITC Grand Chola boasts 10 dining destinations offering a diverse range of cuisines from around the world. Indulge in everything from traditional Indian Thalis at Royal Vega to progressive Southern Indian dishes at Avartana.
Relaxing Spa and Wellness Center
Unwind at Kayakalp The Royal Spa with 12 treatment rooms offering a variety of massages and therapies. Pamper yourself with rejuvenating treatments after a long day of sightseeing or business meetings.
Convenient Amenities and Services
Enjoy modern comforts in the 600 air-conditioned rooms equipped with flat-screen TVs and en suite bathrooms. Benefit from 24-hour room service and access to a fitness center, outdoor pool, and a 24-hour front desk for all your needs.
Book your stay at ITC Grand Chola for a truly unforgettable experience in Chennai.
Rooms & rates
Club Suite, 1 Bedroom
Sleeps 3 · 108 m² · King bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
- Private bathroom
Club Room, 1 Double Bed
Sleeps 3 · 57 m² · Double bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
- Private bathroom
Club Room, 1 Double Bed, Tower
Sleeps 3 · 57 m² · Double bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
- Private bathroom
Room, 2 Twin Beds, City View, Tower
Sleeps 3
- Desk
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
- Separate bathtub and shower
Executive Room, Multiple Beds
Sleeps 2 · 38 m² · 4× Twin bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
- Private bathroom
Apartment, 1 Bedroom With kitchenette
Sleeps 3 · 74 m² · Queen Bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
- Private bathroom
Apartment, 2 Bedrooms, Kitchenette
Sleeps 5 · 111 m² · 2× Double bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
- Private bathroom
House, Multiple Beds, City View
Sleeps 3 · 38 m² · 4× Twin bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
- Private bathroom
One-Bedroom Apartment, 1 Queen – South Wing
Sleeps 3 · 74 m² · Queen bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Kitchenette
Amenities
- Free WiFi
- Kids' pool
- Outdoor pool
- Swimming pool
- Fitness/spa locker rooms
- Spa/wellness center
- Spa/wellness center services
- Sauna
- Fitness classes
- Fitness facilities
- Free Parking
- Accessible parking
- Valet parking
- Restaurant
Show all 80 amenities
- Bar
- Barber/beauty shop
- Air conditioning
- Pets allowed
- 24-hour front desk
- Tour desk
- Business center
- Room service
- 24-hour security
- Family rooms
- Airport shuttle (additional charge)
- Access to health care professionals
- Airport drop off
- Airport pick up
- ATM/cash machine on site
- Beauty Services
- Car hire
- Cashless payment available
- CCTV in common areas
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Currency exchange
- Daily housekeeping
- Delivered food - securely covered
- Dry cleaning
- Electric vehicle charging station
- Express check-in/check-out
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Fruits
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hair Salon Services
- Happy hour
- Higher level toilet
- Hot tub/Jacuzzi
- Invoice provided
- Ironing service
- Key card access
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Lower bathroom sink
- Luggage storage
- Manicure
- Massage services
- Meeting/banquet facilities
- Outdoor furniture
- Pedicure
- Physical distancing rules followed
- Process in place to check health of guests
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared lounge/TV area
- Shuttle service
- Smoke alarms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Steam room
- Toilet with grab rails
- Wheelchair accessible
- Wine/champagne
- Yoga classes
Location
No. 63, Mount Road, Guindy, Chennai, IN
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say9.41990 reviews
+ Exceptional service+ Delicious food+ Clean rooms+ Friendly staff− Need for more variety in breakfast items− No play area for kids
Cleanliness8.9
Service9.9
Location9.4
Room Quality9.4
Amenities8.9
Value for Money9.4
Excellent hotel. Very friendly staff . Special mention to Pallavi who made our stay special.
10.0
It was excellent, over all a relaxing stay.
9.0The driver Manikandan was the best.. he was alert all the time.. looked after my little one very well. Drove us around chennai to mahabalipuram to kanchipuram and the next day to the shops and then to airport. He knew all the places and was Very helpful and excellent in every way. And the butler Supriti was very helpful… She gave us the whole tour of the Grand Chola and she even received and packed my parcel while I was out sightseeing. Was always available and answered my calls promptly. There were couple of other staff like Iqbal and Banjar who were very helpful with packing our boxes.. very friendly The staff at the Spa were excellent too.. I think one was Sulu (Kerala girl) and the other was from Manipoor. Both were amazing… both me and my daughter had relaxing massages.
Overall, not value for money.
7.01. Food was decent, but desert options sucked (breakfast). 2. Ambience was good for photos. 3. Only good thing was since we reached early, we were allowed for a early check-in at around 1pm
− 1. The bathroom door was damaged. 2. Smoke wasn’t going out completely through the detector. We smoked over night but even in the morning the cigarettes smell were there and also the smell was on our clothes. 3. When I went to have breakfast, I had to walk like 100 metres for a restroom and there were only 2 restrooms (one for male and one for female). There were multiple men standing outside. For a crowd that large, I believe you guys need to set up more of it. 4. Gym equipment’s were fine but again just one common toilet. No shower rooms. 5. The place is too big, we got lost when we went out in the evening. There was staff elevator before the guest elevator at the Chola. We accidentally went in the staff elevator (it was not mentioned whether it’s for staffs or guest). Then we went to the basement in the same staff lift, and then we were looking for help. 3 staffs misguided us. We had to walk around a lot and eventually ended at the stairs near the reception.
Great stay in Chennai
10.0Comfortable rooms, great pool and fabulous food
− Nothing
Ok
4.0Interior was good
− Bathrooms dirty
Guest review
10.0The ambience, the hospitality, the breakfast and most importantly the room
Hotels of Earth · questions
- Is ITC Grand Chola, a Luxury Collection Hotel, Chennai really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.
Any booking more than 09 rooms would be consider as a group & different pricing would be applicable.
Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform ITC Grand Chola, a Luxury Collection Hotel, Chennai in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
›Internet
WiFi is available in all areas and is free of charge.
›Pets
Pets are allowed. Charges may be applicable.
›Parking
Free private parking is possible on site (reservation is needed).
›Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
People no matter the age stay for Rs. 2,000 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.