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Pacific Palace Hotel

★★★★ Jln. Duyung sei. Jodoh, Kepulauan Riau, Nagoya, ID

8 guest rating· 802 reviews

About this hotel

Luxurious Cruise Ship Inspired Property

Modelled after a cruise ship, Pacific Palace Hotel offers an unforgettable experience with its indoor pool, hot tub, fitness centre, and spa.

Entertainment and Convenience

The hotel boasts karaoke rooms, a night club, and even offers free 1-way drop off service to the airport and Nagoya Shopping Mall, ensuring guests have a memorable stay.

Comfort and Services

With air-conditioned rooms equipped with minibars, safety deposit boxes, and tea/coffee-making facilities, along with a business centre, tour desk, and 24-hour front desk, the hotel caters to all your needs.

Experience a culinary journey at Pacific Hotel 's various dining options, including Athena’s Restaurant, Neptune Lounge, and the outdoor Pacific Food Court. Book your stay now for a perfect blend of luxury and convenience.

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Rooms & rates

Cabin Twin

Sleeps 3 · 42 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Shower
  • Safety deposit box

Deluxe Disney Cars Family Room

Sleeps 4 · 42 m² · Twin bed, Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Shower
  • Safety deposit box

Palace Suite

Sleeps 4 · 120 m² · Sofa bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Additional bathroom

Presidential Suite

Sleeps 4 · 232 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Additional bathroom

Deluxe King

Sleeps 2 · King bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi

Special Offer - Two Cabin Twin Rooms ( Two Individual Room Not Family Room)

Sleeps 2 · 24 m² · 4× Single bed

  • Air conditioning
  • Private bathroom
  • Electric kettle

Deluxe Double Room

Sleeps 3 · 42 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Shower
  • Safety deposit box

Pacific Suite

Sleeps 4 · 78 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Additional bathroom

Deluxe Sanrio Room

Sleeps 4 · 42 m² · Twin bed, Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Shower
  • Safety deposit box

Deluxe Captain Room

Sleeps 4 · 42 m² · Twin bed, Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Shower
  • Safety deposit box

Amenities

  • Free WiFi
  • Indoor pool
  • Kids' pool
  • Pool bar
  • Swimming pool
  • Fitness/spa locker rooms
  • Spa/wellness center
  • Sauna
  • Fitness facilities
  • Free Parking
  • Valet parking
  • Restaurant
  • Bar
  • Air conditioning
Show all 59 amenities
  • 24-hour front desk
  • Tour desk
  • Business center
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Family rooms
  • Access to health care professionals
  • ATM/cash machine on site
  • Cashless payment available
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Contactless check-in/check-out
  • Currency exchange
  • Delivered food - securely covered
  • Dry cleaning
  • Electric vehicle charging station
  • Face masks for guests available
  • Fax/photocopying
  • First aid kit available
  • Food delivered to guest room
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Hot tub/Jacuzzi
  • Karaoke
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Massage services
  • Meeting/banquet facilities
  • Nightclub/DJ
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Sanitized tableware & silverware
  • Soundproof rooms
  • Staff adhere to local safety protocols
  • Steam room
  • Table tennis
  • Thermometers for guests provided by property
  • Yoga classes

Location

© OpenStreetMap contributors

Jln. Duyung sei. Jodoh, Kepulauan Riau, Nagoya, ID

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say8802 reviews

+ Friendly staff+ Strategically located+ Clean and spacious roomsDirty poolBreakfast quality variabilityAging facilities
Cleanliness6.9
Service8.9
Location8.4
Room Quality8.3
Amenities7.9
Value for Money7.8

Good stay

8.0
Fauzi · SG · 2026-07-23

Guest review

8.0

Cleaniness,, room big , hotel inside has massage, karoke, , swimming pools

Abubacker Sheikdawood · IN · 2026-07-19

Guest review

8.0

Good

Nothing

AZLI · MY · 2026-07-18

Good to stay

9.0

Good Place Best Vacation For Family Or Holiday With Friends Very Comfortable

Water abit smelly

Sotong-SG · MY · 2026-07-16

Baik

8.0

Serapan banyak pilihan dan tempatnya nyaman

Raja · ID · 2026-07-02

Guest review

8.0

Room is good

Christine · SG · 2026-06-29

Good to know

A deposit may be required at the property.

Parking

Free public parking is possible on site (reservation is not needed).

Pets

Pets are not allowed.

Internet

WiFi is available in the hotel rooms and is free of charge.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 5 years old stay for free when using an existing bed.

Children from 6 years old to 11 years old stay for Rp 75,000 per person per night when using an existing bed.

People no matter the age stay for Rp 350,000 per person per night when using an available extra bed.

You haven't added any cots.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.