Skip to content
Hotels of Earth

Hotel Boutique Los Balcones

★★★★ Borrero 12-08 y Sangurima , Cuenca, EC

9.2 guest rating· 163 reviews

About this hotel

Charming Boutique Hotel in the Heart of Cuenca

Colonial Style Rooms with City Views

Hotel Boutique Los Balcones, located just steps away from Cuenca's Cathedral and Central Park, offers elegantly decorated rooms with private balconies and city views. The colonial-style house exudes charm and provides a cozy atmosphere for guests to unwind.

Rooftop Terrace and Fine Dining

Relax and take in the panoramic views from the rooftop terrace or indulge in a wide array of local dishes at the Tavola restaurant. The hotel's emphasis on providing a memorable dining experience ensures that guests can savor the flavors of the region without leaving the property.

Convenient Location and Relaxing Amenities

With the airport a short drive away and the commercial area within easy reach, Hotel Boutique Los Balcones combines convenience with comfort. Whether you're looking to explore the city or enjoy beauty treatments on-site, this hotel caters to all your needs.

Book your stay at Hotel Boutique Los Balcones now for a delightful and unforgettable experience in Cuenca.

These prices drop 10% for members

Membership is free and takes one email address. No password, and the prices on this page update straight away.

Price drops on hotels you save, plus our price research. One click to stop.Already a member? Sign in

Rooms & rates

Triple Room with Balcony

Sleeps 4 · 40 m² · 2× Twin bed, Double bed

  • Desk
  • Private bathroom
  • Adapted bath
  • Emergency cord in bathroom
  • Minibar

Triple Room - Disability Access

Sleeps 4 · 35 m² · 2× Twin bed, Queen bed

  • Desk
  • Private bathroom
  • Adapted bath
  • Emergency cord in bathroom
  • Minibar

Single Room, Patio

Sleeps 1 · 15 m² · Double bed

  • Desk
  • Balcony or patio
  • Private bathroom
  • Bathroom emergency pull cord
  • Minibar

Single Room, Balcony

Sleeps 1 · 25 m² · Queen Bed

  • Desk
  • Private bathroom
  • Bathroom emergency pull cord
  • Minibar
  • Shower

Apartment

Sleeps 2 · 50 m² · Queen bed

  • Desk
  • Private bathroom
  • Adapted bath
  • Emergency cord in bathroom
  • Kitchenette

Double or Twin Room, Accessible, Annex Building

Sleeps 3 · 30 m² · Double bed, 2× Twin bed

  • Desk
  • Private bathroom
  • Bathroom emergency pull cord
  • Minibar
  • Shower

Double Room, Patio

Sleeps 2 · 30 m² · Queen Bed

  • Desk
  • Balcony or patio
  • Private bathroom
  • Bathroom emergency pull cord
  • Minibar

Double Room

Sleeps 1 · 20 m² · Queen bed

  • Desk
  • Private bathroom
  • Adapted bath
  • Emergency cord in bathroom
  • Minibar

Double Room with Balcony

Sleeps 1 · 25 m² · Queen bed

  • Desk
  • Private bathroom
  • Adapted bath
  • Emergency cord in bathroom
  • Minibar

Queen Room

Sleeps 2 · 30 m² · Extra-large double bed (Super-king size)

  • Desk
  • Private bathroom
  • Adapted bath
  • Emergency cord in bathroom
  • Minibar

Amenities

  • Free WiFi
  • Accessible parking
  • Parking
  • Valet parking
  • Breakfast in the room
  • Breakfast takeaway containers
  • Restaurant
  • Bar
  • Barber/beauty shop
  • 24-hour front desk
  • Tour desk
  • Business center
  • Mobile app for room service
  • Room service
Show all 90 amenities
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Airport shuttle (additional charge)
  • Airport drop off
  • Airport pick up
  • Allergy-free room
  • Baby safety gates
  • Beauty Services
  • Bike tours
  • Board games/puzzles
  • Car hire
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Concierge service
  • Contactless check-in/check-out
  • Daily housekeeping
  • Delivered food - securely covered
  • Designated smoking area
  • Dry cleaning
  • Emergency cord in bathroom
  • Express check-in/check-out
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Fishing
  • Food delivered to guest room
  • Fruits
  • Garden
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hair Salon Services
  • Hand sanitizer in guest room and key areas
  • Happy hour
  • Heating
  • Higher level toilet
  • Hiking
  • Indoor play area
  • Ironing service
  • Key access
  • Kid meals
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Manicure
  • Massage services
  • Outdoor furniture
  • Pedicure
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Private check-in/check-out
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared lounge/TV area
  • Shared stationery like menus, pens are removed
  • Shuttle service (additional charge)
  • Smoke alarms
  • Soundproof rooms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Sun terrace
  • Terrace
  • Tour/class on local culture
  • Vending machine - drinks
  • Walking tours
  • Wheelchair accessible
  • Wine/champagne

Location

© OpenStreetMap contributors

Borrero 12-08 y Sangurima , Cuenca, EC

Check-in
from 02:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say9.2163 reviews

+ Excellent service+ Beautiful location+ Great breakfast varietyBathroom cleanliness issuesInsufficient kitchen equipment
Cleanliness8.3
Service9.3
Location9.8
Room Quality9.3
Amenities8.8
Value for Money9.3

Guest review

10.0

location, super cute design, old feel but good amenities, antique but clean , has a vibe

breakfast was ok, coffee and fruit were fine, had a few cooked items but not much. Would love to see a better spread for next visit.

Jacob · US · 2026-07-06

Guest review

8.0

La ubicación, el desayuno

Todo estuvo bien

Luis · EC · 2026-06-23

Cuenca Relajado

10.0

Si habitaciones son hermosas y la atención muy amable. Super pendientes

ALISSON · EC · 2026-06-02

Guest review

7.0

Ubicación.

Almohadas

Erika · EC · 2026-05-24

A charming historic mansion hotel that felt like our own elegant home in the heart of Cuenca.

10.0

Hotel Boutique Los Balcones felt less like a hotel and more like staying in our own beautiful 100-year-old mansion in the heart of Cuenca. During our stay, we were actually the only two guests there, which made the experience feel incredibly intimate, peaceful, and special. The rooms were spacious, elegant, and full of old-world charm, and the balcony doors opening to the street created a lovely fresh breeze throughout the room. The staff was warm, welcoming, and attentive, and by the end of our stay it truly felt like coming home each evening. We also loved the location — right in the lively downtown side of the historic center with endless cafes, restaurants, and sights within walking distance.

Because the hotel is located in the busier historic downtown area and the balcony doors open to the street, there can definitely be some street noise at times. Personally, we didn’t find it bothersome and actually enjoyed the energy and fresh air, but very light sleepers may want to know. Also, the hotel is historic and has stairs with no elevator, which could be difficult for some travelers with mobility concerns.

Angela · US · 2026-05-16

Good to know

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.

Internet

WiFi is available in public areas and is free of charge.

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 3 years old stay for free when using an available cot.

Children up to and including 7 years old stay for free when using an existing bed.

Children from 8 years old to 17 years old stay for US$18 per person per night when using an existing bed.

You haven't added any cots.

You haven't added any extra beds.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Parking

Public parking is possible on site (reservation is not needed) and costs USD 12 per day.