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Hotels of Earth

JW Marriott Hotel Mexico City Santa Fe

★★★★★ Avenida Santa Fe, 160, Mexico City, MX

9 guest rating· 202 reviews

The five stars

JW Marriott Hotel Mexico City Santa Fe holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Sauna.

Guests score it 9.0/10 across 202 reviews.

About this hotel

Luxurious Amenities

Indulge in the outdoor swimming pool, hot tub, and fitness club at JW Marriot Hotel Mexico City Santa Fe. Enjoy modern rooms with air conditioning, flat-screen TVs, and marble bathrooms with premium toiletries.

Culinary Delights

Savor exquisite meals at the Italian and international restaurants on-site. Experience 24-hour room service, a minibar, and complimentary tea and coffee-making facilities in your room.

Relaxation and Convenience

Unwind with spa services, including beauty treatments and a steam room. Let the Concierge assist you with dinner reservations, tour bookings, and transportation arrangements for a stress-free stay.

Book your stay at JW Marriot Hotel Mexico City Santa Fe for a truly upscale experience.

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Rooms & rates

Junior Suite, 1 King Bed

Sleeps 3 · 57 m² · King bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Lowered electrical outlets in bathroom
  • Bathtub grab bar

Executive level Guest room, 1 King Bed, City view

Sleeps 2 · 38 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Deluxe Guest room, 2 Double, City view

Sleeps 4 · 38 m² · 2× Double bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Executive level, Guest room, 2 Double, City view

Sleeps 4 · 38 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Deluxe Guest room, 1 King Bed, City view

Sleeps 2 · 38 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Executive Junior Suite with City View

Sleeps 2 · 57 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Amenities

  • WiFi available
  • Outdoor pool
  • Swimming pool
  • Spa/wellness center
  • Sauna
  • Fitness facilities
  • Private parking
  • Breakfast in the room
  • Breakfast takeaway containers
  • Restaurant
  • Bar
  • Screens / Barriers between staff and guests for safety
  • Air conditioning
  • 24-hour front desk
Show all 62 amenities
  • Tour desk
  • Business center
  • Mobile app for room service
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Airport shuttle (additional charge)
  • ATM/cash machine on site
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Contactless check-in/check-out
  • Delivered food - securely covered
  • Dry cleaning
  • Express check-in/check-out
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Fruits
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Invoice provided
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Massage services
  • Meeting/banquet facilities
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared lounge/TV area
  • Shared stationery like menus, pens are removed
  • Shuttle service
  • Smoke alarms
  • Special diet menus - on request
  • Staff adhere to local safety protocols

Location

© OpenStreetMap contributors

Avenida Santa Fe, 160, Mexico City, MX

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 01:00 PM

What guests say9202 reviews

+ Cómico+ Buena ubicación+ Excelente servicio+ Buena calidad de desayunoServicio excesivo durante el desayuno
Cleanliness8.7
Service9.7
Location9.2
Room Quality9.2
Amenities9.2
Value for Money8.7

Guest review

10.0

El comfort

Obstruccion en las calles para el ingreso

Leyva · MX · 2026-06-22

Ok

8.0

Alberca

Nos cobraron el dólar a 22 cuando está en 17

Marcela · MX · 2026-06-15

Good over all experience.

9.0

The location, the bed, the place.

Customer service was more a "want to" than a hotel ingrained value. When asking for an early (30 min) early check in, the response over the phone was a short clear "no". When asking for coffee cups in the room, the response was far from "we'll send them". Need to ask, why are there no coffee cups in the room? Just paper cups that dont even fit the coffee machine. In the restaurant asked something they didn't have and instead of apologizing and having us order something else, it took almost 30 minutes and the dish was far from good (cold).

jjcopeland · US · 2026-06-07

Guest review

7.0

TIPO DE CAMBIO DEL DOLAR EN 22 CUANDO ESTA EN 17.30

Marcela · MX · 2026-06-02

Hotels of Earth · questions

Is JW Marriott Hotel Mexico City Santa Fe really a five-star hotel?
Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.

Internet

Wired internet is available in all areas and charges are applicable.

Parking

Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 12 years old stay for free when using an existing bed.

You haven't added any cots.

You haven't added any extra beds.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.