Serras Andorra

Must visit!

10.0

Decided to take a chance with Serras this season and could not have been happier. Location- very close to Soldeu lifts with a fantastic ski shuttle directly to the lift. Hospitality- Tomás is the man! Exceptionally helpful and friendly. If you need something done he’s your guy. Cuisine- Bruna is absolutely fantastic. Must try the secreto iberico and torrija for desert. Rooms- very clean and comfortable. Spa- phenomenal!! Very tranquil and easily accessible. Atmosphere- classic Andorran mountain vibes with a modern spin. Loved it.

A Cozy 5-Star Stay with an Amazing Ski Camp for Kids

10.0

We already knew Serras as a brand (we love the Barcelona property: great rooftop views over the port and a great restaurant), so choosing Hotel Serras Andorra felt like an easy decision. This was actually our third stay in four years. Overall, it is a very good hotel. The atmosphere is warm and cozy, especially around the bar and restaurant, and the spa is a real plus after a day in the mountains. The service was good, with just a couple of small hiccups with our requests. Nothing dramatic at all, but it felt like the team was not always fully on top of every detail. Still, the experience absolutely matches what you expect from a solid 5-star stay. Breakfast was really enjoyable: a well-curated buffet with a great variety of high-quality products. Also, you can order a selection of eggs and other dishes from the kitchen. Bruna (the restaurant) and 42 Grados (the bar) are both great spots for dinner or a drink. We ended up going every day during our week-long stay and always had a good time, although after a full week you might start wishing for a bit more menu variety. What truly makes this hotel stand out, though, is the slope in the backyard: it is perfect for learning to ski. We were there for a week and our child attended the Ski Camp for four days with Daiana, the instructor. It was the highlight of the trip. Our 3-year-old went from zero experience to confidently going down the slope independently and even turning in just four days, which honestly surprised us. Daiana was fantastic: patient, encouraging, and incredibly organized. The camp also included apres-ski activities for kids like drawing, crafts, and even a spa visit, which made the whole experience even more special. A big thank you and top mention to Daiana. We will definitely be back.

Très bon sejour

10.0

Bel hôtel très confortable. Personnel accueillant et professionnel. Bel equipement piscine et spa

Great to place to relx

10.0

Wonderful staff and facilities. A great place to relax. The sauna and hot pool & pool are great temperatures and to cool down the ice plunge is very cold!

Guest review

10.0

Amazing property and fantastic staff. Would be great to have air con in the rooms for t

Excellent Spa experience & Sara truly amazing

10.0

Sara the spa Manageress is so lovely, knowledgable & helpful. My Husband & I spent a wonderful late morning relaxing in the fantastic spa facilities. Unlike many spas it had the added bonus of an infer red light room, which really helped my aching lower back. The jets on the spa pool were lovely & strong. We would highly recommend this lovely intimate spa & gym facilities to everyone. Thank you Sara you’re a star.