Premium Suite, 1 Bedroom, City View
Sleeps 3 · King bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Jetted bathtub
Four Points by Sheraton Suzhou
★★★★★ No.8 Moon Bay Road, Suzhou Industrial Park, Suzhou, CN
8.8 guest rating· 109 reviews
The five stars
Four Points by Sheraton Suzhou holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Sauna.
Guests score it 8.8/10 across 109 reviews.
About this hotel
Luxurious Accommodation
Experience the ultimate comfort with our signature Four Points by Sheraton Four Comfort Beds in elegantly decorated guestrooms equipped with modern amenities.
Wellness and Recreation
Relax and rejuvenate with a dip in the indoor pool, a spa treatment, or a workout session in the fitness centre during your stay at our hotel.
Culinary Delights
Indulge in a culinary journey at our dining venues offering Cantonese dishes, international buffets, and refreshing beverages in a stylish setting.
Book your stay at Four Points by Sheraton Suzhou for a memorable and delightful experience.
Rooms & rates
Twin Room, 2 Double Beds, City View
Sleeps 3 · 2× Double bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Jetted bathtub
Room, 1 King Bed
Sleeps 3 · King bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Jetted bathtub
Room, 1 King Bed, City View
Sleeps 3 · King bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Jetted bathtub
Suite, 1 Bedroom
Sleeps 3 · King bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Jetted bathtub
Presidential Suite, 1 Bedroom
Sleeps 3 · King bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Jetted bathtub
Premium Room, 1 King Bed, Partial Lake View
Sleeps 3 · King bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Jetted bathtub
Premium Twin Room, 2 Double Beds, Partial Lake View
Sleeps 3 · 2× Double bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Jetted bathtub
Deluxe King Room
Sleeps 3 · 45 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Emergency cord in bathroom
Deluxe Twin Room
Sleeps 3 · 45 m² · 2× Twin bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Emergency cord in bathroom
Amenities
- Free WiFi
- Indoor pool
- Kids' pool
- Swimming pool
- Fitness/spa locker rooms
- Spa/wellness center
- Sauna
- Hot spring bath
- Fitness facilities
- Free Parking
- Breakfast in the room
- Restaurant
- Bar
- Screens / Barriers between staff and guests for safety
Show all 92 amenities
- Snack bar
- Air conditioning
- Sun loungers or beach chairs
- 24-hour front desk
- Tour desk
- Business center
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Airport shuttle (additional charge)
- Airport drop off
- Airport pick up
- Allergy-free room
- Baby safety gates
- Babysitting/child services
- Broadcast Live sport events
- Car hire
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Children's playground
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Concierge service
- Contactless check-in/check-out
- Currency exchange
- Cycling
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Dry cleaning
- Electric vehicle charging station
- Express check-in/check-out
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- Food delivered to guest room
- Fruits
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Happy hour
- Heating
- Hiking
- Indoor play area
- Ironing service
- Key card access
- Kid meals
- Kid-friendly buffet
- Kids' club
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Lockers
- Luggage storage
- Massage services
- Meeting/banquet facilities
- Minimarket on site
- Packed lunches
- Physical distancing in dining areas
- Physical distancing rules followed
- Private check-in/check-out
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared lounge/TV area
- Shared stationery like menus, pens are removed
- Shuttle service (additional charge)
- Smoke alarms
- Soundproof rooms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Steam room
- Table tennis
- Themed dinner nights
- Walking tours
- Wine/champagne
Location
No.8 Moon Bay Road, Suzhou Industrial Park, Suzhou, CN
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say8.8109 reviews
+ Large and nice quality hotel+ Good location− Unpleasant odors− Poor breakfast quality− Inattentive service
Cleanliness8.3
Service9.2
Location10.0
Room Quality8.8
Amenities9.7
Value for Money7.7
Excellent option for business trip
9.0Excellent check in and check out process. Very clean with a good selection of restaurants and gym. Very helpful staff (special mention to Lumi). Ideally situated for business nearby. Nice walk along lake.
− N/A
性价比比较低，酒店卫生堪忧，目前为止住过最臭的五星级酒店，对万豪很失望！
3.0地理位置好，靠近独墅湖
− 早餐太难吃了，东西多但品质糟糕！早餐区到底有隔开的小房间味道难闻到冲鼻！卫生情况有待加强。酒店客房走道味道难闻，一股香烟味儿。电梯里难闻，一股肉夹气，老人味儿！这是一家很臭的酒店！我订的是城市景观房，给我的五楼的房间号称升级其实很差，只能看到叶草和各种管道。员工服务培训有待提高，我们8/30深夜在前台要针线包，她说有的，但又继续接待我后面一个男顾客，问一堆问题她就先处理他的问题，我们先来的就在旁边晾着，我们拿个针线包只要半分钟就能解决的。接待要一个个来，而不是全部一块儿上，这是最基本的，酒店工作人员变成了混乱制造者，这是培训的问题。
Suzhou business trip
10.0It was very large and nice quality
− There should be a Eng speaker in the front
Hotels of Earth · questions
- Is Four Points by Sheraton Suzhou really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
Guests are required to show a valid government-issued ID card or passport upon check-in.
A deposit may be required at the property.
›Parking
Free private parking is possible on site (reservation is not possible).
›Internet
WiFi is available in all areas and is free of charge.
›Pets
Pets are not allowed.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
›Groups
When booking more than 9 rooms, different policies and additional supplements may apply.