Santa Claran Hotel Casino♡

No thank you - even with the free night stays

2.0

Don't stay here! Because this place offers free night stays through the Casino's players card, and I can only imagine how many people stay here! This cannot not be that sanitary with that many people staying here! I also noticed what look like homeless coming to the coke/coffee machines. Casino is going through renovations and the slot machines are so close together its hard to walk through the casino floor. Slot machines do not pay, free spins are far and few and in between and when you do get them, they pay nothing! Guess were paying for the renovations! Not coming to this casino until they have completed the renovations!. Only because I am curious as to what its going to look like! Maybe then the slots will pay!

Stay away from this dump

2.0

This place has always given us issues, this was the last straw for us. With zero warning the hotel shut off power to several floors early in the morning. I couldn't shower, get ready for work, and when I went to find out what happened the one staff member blamed the day crew, never apologized or emphathized, didn't offer any solutions, and then threatened to remove me from the hotel for veing upset at the situation and he had to deal with it. Place always has an issue, this was just blatant stupidity on the part of the hotel. Who

Great Customer Service

10.0

I had issues with my water heater and decided to stay at this hotel for the night. It was busy but Paul Martinez was super helpful and was able to get me into a very clean nice room. Mr. Martinez was very accommodating and very nice. I will continue to stay here due to the Customer Service and Cleanliness. Thank you Paul.

Pleasantly Surprised

8.0

We were pleasantly surprised by our accommodation. The price was very reasonable, the resort was well run, and the room was very clean. Our only complaint was that there was no coffee maker in the room and you couldn't go downstairs to get coffee until 8 am. We played golf at Black Mesa, a resort course, and it was beautiful but perhaps the hardest course we have ever played.

Never again.

2.0

Really disappointing and frustrating experience. Would not recommend. No simple amenities like coffee in the room, no complimentary breakfast , water etc. Rooms were 75 degrees and blazing hot . Maintenance called and they would have to get in the ceiling and try to fix . Tiny room refrigerators did not cool. Light in one of the 2 rooms did not work with light switch. Oh, we could go to casino to get coffee the night before and heat it up the next morning in our tiny room microwave. Frustrating to say the least, A couple nice staff but otherwise we recommend you try somewhere else.

Mini Vacay

10.0

I really must say that I do like everything about the hotel and casino Espanola Santa Clarita. the employees well trained in the good old fashion sense of guests are number one priority.. The top-of-the-line mattresses to the top-of-the-line linens. Perfect pillows , love the bathroom, I must say high quality everything. Especially the employees treat the guests every single time like kings and queens ! (and they don’t come bugging you in the morning ! that is so annoying. ) I want to thank everyone that sent Karen for truly feeling Brand New woman after my mini Vacay.