Superior Double Room
Sleeps 4 · 50 m² · 2× Double bed
- Air conditioning
- Private bathroom
- Kitchenette
- Coffee/tea maker
- Free WiFi
Royal Palm Bacalar Cabañas & Lagoon Club
★★★★★ Carretera Federal Chetumal Bacalar, Bacalar, MX
8.4 guest rating· 177 reviews
The five stars
Royal Palm Bacalar Cabañas & Lagoon Club holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Swimming pool, Terrace, Outdoor pool and Sun terrace.
Guests score it 8.4/10 across 177 reviews.
About this hotel
Tranquil Oasis in Bacalar
Private Balconies and Kitchenettes
Experience comfort and convenience with private balconies and kitchenettes in all our accommodations. Enjoy the freedom to prepare your meals just the way you like them.
Family-Friendly Atmosphere
Create unforgettable memories with your loved ones in our family rooms. Relax and bond in a welcoming environment designed for the whole family to enjoy.
Close to Chetumal
Conveniently located just a short distance from Chetumal, explore the nearby attractions and immerse yourself in the beauty of Bacalar.
Book now for a memorable stay at Royal Palm Bacalar Cabañas & Lagoon Club.
Rooms & rates
Premium Room, Lake View
Sleeps 3 · Double bed, Sofa bed
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Free WiFi
- Shower
Deluxe Studio
Sleeps 2 · 50 m² · Queen Bed
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Free WiFi
- Shower
Double Room with Balcony
Sleeps 4 · 50 m² · 2× Double bed
- Desk
- Air conditioning
- Private bathroom
- Coffee machine
- Minibar
Deluxe Double Room
Sleeps 3 · 24 m² · Sofa bed, Queen bed
- Air conditioning
- Private bathroom
- Coffee machine
- Minibar
- Shower
Deluxe Room
Sleeps 4 · 24 m² · Extra-large double bed (Super-king size), Sofa bed
- Desk
- Air conditioning
- Private bathroom
- Coffee machine
- Minibar
Loft
Sleeps 2 · 50 m² · Queen bed
- Desk
- Air conditioning
- Private bathroom
- Coffee machine
- Minibar
Amenities
- Free WiFi
- Outdoor pool
- Swimming pool
- Free Parking
- Accessible parking
- Air conditioning
- Pets allowed
- Sun loungers or beach chairs
- Non-smoking rooms
- Family rooms
- Access to health care professionals
- Board games/puzzles
- Cashless payment available
- Cleaning standards that are effective against Coronavirus
Show all 31 amenities
- Daily housekeeping
- Designated smoking area
- Fire extinguishers
- First aid kit available
- Garden
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Key access
- Laundry washed per local authority guidelines
- Outdoor furniture
- Physical distancing rules followed
- Process in place to check health of guests
- Shared stationery like menus, pens are removed
- Staff adhere to local safety protocols
- Sun terrace
- Terrace
Location
Carretera Federal Chetumal Bacalar, Bacalar, MX
- Check-in
- from 03:00 PM to 10:00 PM
- Check-out
- until 12:00 PM
What guests say8.4177 reviews
+ Friendly staff+ Beautiful location+ Clean and spacious rooms− Issues with cleanliness− Value for money concerns− Access challenges
Cleanliness7.9
Service9.4
Location8.9
Room Quality8.4
Amenities7.9
Value for Money7.4
Guest review
1.0Solo las fotos publicadas,porque al llegar te llevas la sorpresa...no paguen anticipadamente aquí...
− Malísimo,en primer lugar nada que ver con las habitaciones que publican,frente a la laguna,cuando llegas te llevas la sorpresa, cobran anticipadamente para que no tengas la opción de retractarte y si lo haces pierdes tú dinero porque no te hacen reembolso y por supuesto Booking no se hace responsable,hice la gestión de cancelación y no respondieron simplemente se hacen los locos, hay muchos lugares bellos en bacalar y a mucho menor precio, son unos sinvergüenzas todavía llamé para confirmar la cancelación y pudieran rentar a un necesitado en ese lugar feo,porque no lo vale,y me dijeron,si si se le hará el reembolso y no contestaron nunca a mi petición...no paguen por adelantado en este lugar,al menos gané experiencia...
this place creates expectations that it does not fulfil
5.0once you are by the lake with its nice pear its beautiful because the lake itself is increíble. the staff us helpful and kind. AC and ventilator working well
− this place is misleading in the following aspects: the actual place with reception is far from the lake (there are most cabanas - ca 15 min walking crossing a forest full of mosquitos), then there are 2 apartments in a house (one of them was ours) which is about 200m from the lake for which you have to cross the main street by the lake (impossible to leave kids alone). there is one small and rather dirty pool by the reception so rather useless for clients in the house. the pictures of the pool dont reflect the reality. the apartment itself is one big room painted completely white to cover the rather poor conditions (lose sink, holes in window so ants crawl in immediately, toilet seat lose, etc). The sofa bed that is advertised for additional people breaks your back as it has an iron bar in the middle of the sofa.
Guest review
7.0De kamer was zeer groot en comfortabel met een goede airco. De mogelijkheid om aan het meer te zitten bij de lagoon club was ook erg fijn.
− Lastig te vinden omdat er niet echt een bord is en het deel bij de receptie en de kamer was een beetje dor en niet heel aantrekkelijk om veel tijd door te brengen.
Guest review
6.0Emplacement près de la lagune, accès direct au restaurant.Au cœur de la végétation.
− Difficile à trouver surtout si vous arrivez la nuit. Hébergement peu agréable, finitions très moyennes, pas d'équipements, propreté très limite.
no regresaria, ni lo recomendaria,
3.0no me gusto
− no habia agua, no me atendieron al whats, las fotos de la pagina son unas y la realidad es otra
Guest review
8.0− Las imágenes que están no coinciden con el lugar, o esta mal pero no es lo que ofrecen
Hotels of Earth · questions
- Is Royal Palm Bacalar Cabañas & Lagoon Club really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
A deposit may be required at the property.
›Pets
Pets are allowed. Charges may be applicable.
›Internet
WiFi is available in the hotel rooms and is free of charge.
›Parking
Free private parking is possible on site (reservation is needed).
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 0 years old stay for free when using an available cot.
Children up to and including 1 year old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.