Family Room
Sleeps 4 · 39 m² · 4× Twin bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Free WiFi
Douro Scala
★★★★★ Quinta do Paço de Cidadelhe, Mesão Frio, PT
10 guest rating· 2135 reviews
The five stars
Douro Scala holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Terrace.
Guests score it 10.0/10 across 2135 reviews.
About this hotel
Luxurious Accommodation with Stunning Views
Spa Retreat and Wellness Center
Indulge in rejuvenating massages and beauty treatments at our spa, complete with a heated indoor pool, private treatment rooms, hot tub, and Turkish bath. Stay active at the gym or explore the scenic Douro River just a short hike away.
Modern Amenities and Comfort
Relax in air-conditioned rooms with balconies offering picturesque mountain views. Unwind with entertainment from flat-screen TVs and DVD players. Each room includes a private bathroom stocked with complimentary toiletries and cozy slippers.
Experience the beauty of Cidadelhe's mountains at Hotel Douro Scala. Book your stay now for a tranquil escape amidst vineyards and luxury amenities.
Rooms & rates
Twin Room, Mountain View
Sleeps 2 · 29 m² · 2× Twin bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Free WiFi
Superior Double Douro
Sleeps 2 · 39 m² · Double bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Free WiFi
Twin/Double Room with Garden View
Sleeps 2 · 27 m² · 2× Twin bed, Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Minibar
Double Room Historical Building
Sleeps 2 · 29 m² · Double bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Minibar
Suite with Mountain View
Sleeps 2 · 36 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Minibar
Double Room With Mountain View
Sleeps 2 · 29 m² · Double bed
- Air conditioning
- Bathrobe
- Private bathroom
- Minibar
- Safety deposit box
Double Room with Mountain View
Sleeps 2 · 28 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Minibar
Amenities
- WiFi available
- Heated pool
- Indoor pool
- Indoor pool - seasonal
- Outdoor pool
- Outdoor pool - seasonal
- Pool bar
- Pool cover
- Pool with view
- Swimming pool
- Spa/wellness center
- Spa/wellness center services
- Sauna
- Fitness facilities
Show all 84 amenities
- Free Parking
- Accessible parking
- Breakfast in the room
- Restaurant
- Bar
- Air conditioning
- Sun loungers or beach chairs
- 24-hour front desk
- Room service
- Non-smoking rooms
- Family rooms
- Airport shuttle (additional charge)
- Access to health care professionals
- Airport drop off
- Airport pick up
- BBQ facilities
- Beauty Services
- Billiards
- Board games/puzzles
- Car hire
- Cashless payment available
- Chapel/shrine
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Cycling
- Daily housekeeping
- Delivered food - securely covered
- Electric vehicle charging station
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Games room
- Garden
- Grocery deliveries
- Guest rooms disinfected between stays
- Hand sanitizer in guest room and key areas
- Heating
- Hiking
- Ironing service
- Key access
- Kid meals
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Lockers
- Luggage storage
- Massage services
- Meeting/banquet facilities
- Outdoor furniture
- Packed lunches
- Physical distancing in dining areas
- Physical distancing rules followed
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared lounge/TV area
- Shared stationery like menus, pens are removed
- Shuttle service (additional charge)
- Smoke alarms
- Soundproof rooms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Sun terrace
- Sun umbrellas
- Terrace
- Thermometers for guests provided by property
- Wine/champagne
Location
Quinta do Paço de Cidadelhe, Mesão Frio, PT
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say102135 reviews
+ Comfortable rooms+ Beautiful views+ Clean facilities+ Friendly staff− Inconsistent service− Issues with some amenities− Breakfast and bar service needs improvement
Cleanliness10.0
Service10.0
Location10.0
Room Quality10.0
Amenities10.0
Value for Money10.0
Guest review
9.0Das instalações, limpeza e alimentação quer no pequeno almoço, jantar e serviço de esplanada.
− Nada a apontar
Cadre très reposant avec vue exceptionnelle.
9.0Le domaine d’origine est magnifique avec son cadre vignoble, la piscine extérieure avec la vue sur le Douro….
− La partie dortoir accolé à la zone Spa a une architecture très sobres.
Excelente
10.0Tudo
− A hora de ir embora
Hotels of Earth · questions
- Is Douro Scala really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
- Please note that set timetables apply for each meal included in the all-inclusive packages.
Guests should include their invoicing details (name, address and VAT number) in the Special Requests box when booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
›Parking
Free private parking is possible on site (reservation is not needed).
›Internet
Wired internet is available in all areas and is free of charge.
›Pets
Pets are not allowed.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 3 years old stay for free when using an existing bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.